Corrective Action Policy

Agency/DivisionHealth Benefits/NC Medicaid (DHB)
Policy Effective Date 2019-04-01T10:45:00-04:00
Policy File Corrective Action Policy.pdf

Policy Purpose

The Division of Health Benefit’s (DHB) corrective action policy and procedures are designed to provide a structured corrective action process to improve and prevent a recurrence of undesirable employee behavior and/or performance issues. All personnel decisions are made without regard to political affiliation, in accordance with 5 CFR 900.603(e) and (f). Outlined below is DHB’s corrective action policy and procedures. Depending on the nature of the offense, DHB management and HR reserves the right to combine and/or omit steps or immediately issue a separation. Examples include just cause, unsatisfactory job performance, conduct, unacceptable personal conduct, false and misleading information on employment application, failure to maintain required credentials, internal investigation/refusal to cooperate, or other criminal behavior, arrest, sexual harassment and other discriminatory behavior, physical violence or threats against other employees. This policy applies to all current DHB employees.