Policy/Manual
- Introduction
- CSS Program Overview
- The Child Support Services Application (Dss-4451)
- Provision of CSS Services
- Application Fee for CSS Services
- Annual Fee for CSS Services
- Agency/Custodial Parent Communication
- Time Frames for Case Processing
- Incentives
- CSS Information Available to The General Public
- Introduction
- Acts Application Overview
- Participants/Cases/Caseworkers
- Introduction
- Intake/Case Assignment Overview
- The Intake Interview
- CSS Participant And Case Identification Numbers
- Case Assignment to Processing Status
- Case Assignment to Processing Unit
- Case Assignment to A CSS Caseworker
- Online Case Referral/Reassignment
Non-Public Assistance Case/AOC Order Initiation
- Introduction
- Case Initiation Overview
- Special Case Initiation Situations
- NPA (Non-Public Assistance) Case Initiation
- AOC Order Initiation
- Introduction
- Work First Family Assistance (WFFA) Cases
- Medicaid (MAO) Cases
- Foster Care (IV-E & SFHF) Cases
- Public Assistance (Pa) Case Referrals/Creation
- NC FAST/Acts Interface
- NC FAST/Triggers
- Introduction
- Locate Overview
- State Parent Locator Service (SPLS)
- Expanded Federal Parent Locator Service (EFPLS)
- State Services Portal (SSP)
- Federal Case Registry (FCR)
- NC New Hire Directory (NHD)
- Other Automated Locate Sources
- Automated Locate Activities
- Manual Locate Sources
- Manual Locate Activities
- Unsuccessful Locate Activities
- Quick Locate Activities
- Introduction
- Paternity Establishment Basics
- Paternity Establishment Procedures
- Voluntary Methods of Establishing Paternity
- Judicial Methods of Establishing Paternity
- Paternity Testing
- Paternity Disestablishment
- Introduction
- Establishment Overview, Definitions, & Concepts
- Obligation Calculation
- Methods/Process for Establishing A Support Obligation
- Medical Support Establishment
- Court-Related Establishment Activities
- Court Order Basics
- Case Management Policy
- Introduction
- Review and Adjustment Policy
- Review and Adjustment Procedures
Collections/Receipting/Posting
- Introduction
- North Carolina Child Support Centralized Collections Operation
- Electronic Funds Transfer (EFT)
- Automatic Bank Drafts for Noncustodial Parents
- Credit Card Payments
- Direct Deposits for Custodial Parents
- NCKIDSCARD (Debit Card) Program for Custodial Parents
- Intercept Collections
- Direct Posting by The CSS Collections Unit
- Introduction
- Distribution & Deficit Reduction Act Of 2005 (DRA)
- Distribution - Welfare Reform (PRWORA)
- Financial Accounts and Subaccounts
- How the Acts Accounting System Works
- Charging Process Used by Acts
- Rules of Distribution Used By Acts
- Other Distribution/Disbursement Information
- Introduction
- Enforcement Overview
- Bankruptcy
- Billing
- Bonds
- Change of Venue
- Consumer Credit Reporting (Trade Line/Credit Bureau Reporting)
- Estates Collection
- Federal Criminal Prosecution (Project Save Our Children)
- Financial Institution Data Match (FIDM)/Securing Assets From Financial Institutions
- Income Withholding
- Income Withholding & Other Situations
- Insurance Settlement Liens
- License Revocation/Suspension/Reinstatement
- Liens
- Medical Support Enforcement
- Passport Denial/Reinstatement
- Service of Process (Enforcement)
- Show Cause Proceedings
- Sum-Certain Judgments
- Tax Intercept
- Thrift Savings Plan Garnishment
- Unclaimed Property
- Uniform Fraudulent Transfer Act
- Other Enforcement Remedies
- Additional Enforcement Information
- Introduction
- Federal or State Tax Intercept (OFFSET) Appeals
- Consumer Credit Reporting Appeals
- Distribution Appeals
- Passport Appeals
- Introduction
- Intergovernmental & Definitions and Overview
- Full Faith and Credit for Child Support Orders Act (FFCCSOA)
- Uniform Interstate Family Support Act (UIFSA)
- Central Registry
- Intergovernmental Case Monitoring Time Frames
- Intergovernmental Case Processing
- Intergovernmental Paternity Establishment
- Intergovernmental Support Establishment
- Intergovernmental Enforcement
- Registration of Orders
- Intergovernmental Review and Adjustment
- International Case Processing
- CSENET (Child Support Enforcement Network)
- Introduction
- Military - Overview
- Military - Locate Policy/Procedures
- Military - Paternity Establishment Policy/Procedures
- Military - Support Establishment Policy/Procedures
- Military - Enforcement Policy/Procedures
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