Document Category: Social Services

Introduction Review and Adjustment Policy Review and Adjustment Procedures

Introduction Paternity Establishment Basics Paternity Establishment Procedures Voluntary Methods of Establishing Paternity Judicial Methods of Establishing Paternity Paternity Testing Paternity Disestablishment

Introduction Establishment Overview, Definitions, & Concepts Obligation Calculation Methods/Process for Establishing A Support Obligation Medical Support Establishment Court-Related Establishment Activities Court Order Basics

Introduction Work First Family Assistance (WFFA) Cases Medicaid (MAO) Cases Foster Care (IV-E & SFHF) Cases Public Assistance (Pa) Case Referrals/Creation NC FAST/Acts Interface NC FAST/Triggers

Introduction Locate Overview State Parent Locator Service (SPLS) Expanded Federal Parent Locator Service (EFPLS) State Services Portal (SSP) Federal Case Registry (FCR) NC New Hire Directory (NHD) Other Automated Locate Sources Automated Locate Activities Manual Locate Sources Manual Locate Activities Unsuccessful Locate Activities Quick Locate Activities

Introduction Intake/Case Assignment Overview The Intake Interview CSS Participant And Case Identification Numbers Case Assignment to Processing Status Case Assignment to Processing Unit Case Assignment to A CSS Caseworker Online Case Referral/Reassignment

Introduction Case Initiation Overview Special Case Initiation Situations NPA (Non-Public Assistance) Case Initiation AOC Order Initiation

Introduction Acts Application Overview Participants/Cases/Caseworkers

Introduction CSS Program Overview The Child Support Services Application (Dss-4451) Provision of CSS Services Application Fee for CSS Services Annual Fee for CSS Services Agency/Custodial Parent Communication Time Frames for Case Processing Incentives CSS Information Available to The General Public