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NCDHHS Policies and Manuals  >  Divisional A-M  >  Health Benefits/NC Medicaid  >  Adult Medicaid  >  ABD Policies/Manuals

ABD Policies/Manuals

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DMA ADMINISTRATIVE LETTER NO: 07-19, Social Security and VA Cost-Of-Living Adjustmentpdf379 KB
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DMA ADMINISTRATIVE LETTER NO: 07-16, Social Security And Va Cost-Of-Living Adjustmentpdf385 KB
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DMA ADMINISTRATIVE LETTER NO: 07-16, Addendum 1, Social Security And Va Cost-Of-Living Adjustmentpdf2 MB
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DMA ADMINISTRATIVE LETTER NO: 06-18, Emergency Medicaid Procedures for Hurricane Florence Victimspdf50 KB
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DMA ADMINISTRATIVE LETTER NO: 06-18, ADDENDUM 2, Medicaid Procedures for Hurricane Florencepdf100 KB
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DMA ADMINISTRATIVE LETTER NO: 05-18, Spousal Impoverishment Standardspdf153 KB
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DMA ADMINISTRATIVE LETTER NO: 04-16, Obsolete Formspdf152 KB
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DMA ADMINISTRATIVE LETTER NO: 03-18, Hospital Provider Instructions for Determining Presumptive Eligibilitypdf434 KB
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DMA ADMINISTRATIVE LETTER NO: 03-17, Spousal Impoverishment Standardspdf100 KB
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DMA ADMINISTRATIVE LETTER NO: 03-16, Spousal Impovershment Standardspdf144 KB
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DMA ADMINISTRATIVE LETTER NO: 02-19, The Work Number Procedurespdf134 KB
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DMA ADMINISTRATIVE LETTER NO: 02-18, 2018 Federal Poverty Level (FPL) Changes and Cost of Living (COLA) Disregardpdf24 KB
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DMA ADMINISTRATIVE LETTER NO: 02-16, 2016 Federal Poverty Level Changespdf215 KB
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DMA ADMINISTRATIVE LETTER NO: 01-18, Social Security and VA Cost-of-Living Adjustmentpdf11 MB
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DMA ADMINISTRATIVE LETTER NO: 01-17, Achieving A Better Life Experience (Able Act)pdf88 KB
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DHB ADMINSTRATIVE LETTER NO: 06-24, Hurricane Helene – Guidance for Medicaid Applications in Disaster Counties – AMENDED- OBSOLETEpdf243 KB
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DHB ADMINSTRATIVE LETTER NO: 06-24, Hurricane Helene – Guidance for Medicaid Applications in Disaster Counties – OBSOLETEpdf241 KB
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DHB ADMINSTRATIVE LETTER NO: 03-24, 2024 Spousal Impoverishment Standardspdf158 KB
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DHB ADMINISTRATIVE LETTER NO. 06-24, HURRICANE HELENE- GUIDANCE FOR MEDICAID APPLICATIONS IN DISASTER COUNTIES- AMENDED 2pdf514 KB
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DHB ADMINISTRATIVE LETTER NO. 05-24, EMERGENCY MEDICAID PROCEDURES FOR HURRICANE HELENE- AMENDED 2pdf669 KB
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DHB ADMINISTRATIVE LETTER NO:09-25, Social Security Number Verification Procedures For Auto-Newbornspdf242 KB
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DHB ADMINISTRATIVE LETTER NO:06-25, 2025 Spousal Impoverishment Standardspdf168 KB
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DHB ADMINISTRATIVE LETTER NO:03-25, Medicaid Recertification Procedurespdf188 KB
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DHB ADMINISTRATIVE LETTER NO:02-25, Living Arrangement And Medicaid Suspension/Termination For Incarcerated Beneficiariespdf549 KB
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DHB ADMINISTRATIVE LETTER NO:01-26, Continuous Eligibility for Childrenpdf230 KB
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DHB ADMINISTRATIVE LETTER NO: 12-22, Prepaid Health Plan (PHP) Notification Of Nursing Facility Level Of Care  Formpdf180 KB
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DHB ADMINISTRATIVE LETTER NO: 11-22, 2023 Social Security And VA Cost-Of-Living Adjustment (COLA)pdf254 KB
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DHB ADMINISTRATIVE LETTER NO: 11-20, Medicaid COVID-19 Optional Testing Group – OBSOLETEpdf291 KB
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DHB ADMINISTRATIVE LETTER NO: 10-22, North Carolina Health Choice (NCHC) Pregnant Applicants/Beneficiaries Who Report Pregnancypdf137 KB
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DHB ADMINISTRATIVE LETTER NO: 10-20, Extended Limits of Confinement for Inmate Release Procedures for COVID-19 OBSOLETEpdf343 KB
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DHB ADMINISTRATIVE LETTER NO: 09-22, Modified Adjusted Gross Income (MAGI) Recertification Procedures and Voice Signaturepdf457 KB
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DHB ADMINISTRATIVE LETTER NO: 09-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Obsoletepdf532 KB
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DHB ADMINISTRATIVE LETTER NO: 09-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Amended 2 -Obsoletepdf384 KB
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DHB ADMINISTRATIVE LETTER NO: 09-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Amended – Obsoletepdf617 KB
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DHB ADMINISTRATIVE LETTER NO: 08-22, Application Procedures for Authorized Representatives and Complete/Incomplete Applications OBSOLETEpdf563 KB
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DHB ADMINISTRATIVE LETTER NO: 08-22, Application Procedures for Authorized Representatives and Complete/Incomplete Applications – Amendedpdf715 KB
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DHB ADMINISTRATIVE LETTER NO: 08-20, Procedures for MAGI Deductionspdf244 KB
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DHB ADMINISTRATIVE LETTER NO: 07-25, Victims of Human Trafficking T-Visa Clarificationspdf244 KB
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DHB ADMINISTRATIVE LETTER NO: 07-24, Hurricane Helene – Guidance for Unemployment Insurance Benefits (UIB)pdf305 KB
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DHB ADMINISTRATIVE LETTER NO: 07-23, Medicaid for COVID-19 Testing Group – Applicationspdf344 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees- Amended OBSOLETEpdf478 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees OBSOLETEpdf376 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees – Amended 3pdf500 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees – Amended 2 OBSOLETEpdf242 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, Medicaid/NC Health Choice Recertification Procedures for COVID-19 Obsoletepdf603 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, Attachment: NC FAST Batch Exclusion Templatexlsx16 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, AMENDED, Medicaid/NC Health Choice Application/Recertification/Change of Circumstance Procedures for COVID-19 OBSOLETEpdf675 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, AMENDED 2, Medicaid/NC Health Choice Application/Recertification/Change of Circumstance Procedures for COVID-19 – Amended 2 OBSOLETEpdf679 KB
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DHB ADMINISTRATIVE LETTER NO: 07-20, Medicaid/NCHC Procedures for COVID-19 – Amended Obsoletepdf333 KB
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DHB ADMINISTRATIVE LETTER NO: 07-20, Medicaid/NCHC Procedures for COVID-19 – Amended 2 OBSOLETEpdf309 KB
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DHB ADMINISTRATIVE LETTER NO: 07-20, Attachment – ZixMail Instructions for State Appealspdf428 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Self-Attestation Attachment-OBSOLETEpdf346 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Self-Attestation Attachment-OBSOLETEpdf346 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures Obsoletepdf537 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures – Amended Obsoletepdf567 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures – Amended 2 – OBSOLETEpdf468 KB
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DHB ADMINISTRATIVE LETTER NO: 06-21, Medicaid Procedures for COVID-19 – Increasing PMLS OBSOLETEpdf466 KB
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DHB ADMINISTRATIVE LETTER NO: 06-21, AMENDED, Medicaid Procedures for COVID-19 – Increasing PMLS (Amended) OBSOLETEpdf465 KB
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DHB ADMINISTRATIVE LETTER NO: 06-20, Medicaid/NCHC Procedures for COVID-19, Self- Attestation and Reports OBSOLETEpdf348 KB
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DHB ADMINISTRATIVE LETTER NO: 06-20, Attachment – DHB Self-Attestationpdf240 KB
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DHB ADMINISTRATIVE LETTER NO: 06-19, ADDENDUM 1, Medicaid Procedures for Hurricane Dorian – Obsoletepdf228 KB
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DHB ADMINISTRATIVE LETTER NO: 06-19, ADDENDUM 1, Medicaid Procedures for Hurricane Dorianpdf228 KB
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DHB ADMINISTRATIVE LETTER NO: 05-25, Continuous Eligibility For Childrenpdf386 KB
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DHB ADMINISTRATIVE LETTER NO: 05-24, Emergency Medicaid Procedures for Hurricane Helene – OBSOLETEpdf666 KB
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DHB ADMINISTRATIVE LETTER NO: 05-24, Emergency Medicaid Procedures for Hurricane Helene – AMENDED- OBSOLETEpdf671 KB
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DHB ADMINISTRATIVE LETTER NO: 05-22, Spousal Impoverishment Standardspdf140 KB
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DHB ADMINISTRATIVE LETTER NO: 05-21, Medicaid/NCHC Procedures for COVID-19 – Allowable Program Changes and Terminations Obsoletepdf624 KB
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DHB ADMINISTRATIVE LETTER NO: 05-21, AMENDED, Medicaid/NCHC Procedures for COVID-19 – Allowable Program Changes and Terminations (Amended) Obsoletepdf625 KB
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DHB ADMINISTRATIVE LETTER NO: 05-21, AMENDED 2, Medicaid/NCHC Procedures for COVID-19 – Allowable Program Changes and Terminations – OBSOLETEpdf271 KB
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DHB ADMINISTRATIVE LETTER NO: 05-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Obsoletepdf555 KB
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DHB ADMINISTRATIVE LETTER NO: 05-19, Spousal Impoverishment Standardspdf17 KB
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DHB ADMINISTRATIVE LETTER NO: 04-23, Medicaid Procedures Using Supplemental Nutrition Assistance Program (SNAP) Income During the Continuous Coverage Unwinding (CCU) Periodpdf347 KB
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DHB ADMINISTRATIVE LETTER NO: 04-22, Automated Notices, DSS-8109 Formpdf458 KB
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DHB ADMINISTRATIVE LETTER NO: 04-19, Medicaid Verification Reportspdf68 KB
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DHB ADMINISTRATIVE LETTER NO: 03-23, Medicaid Procedures for Asset Verification System (AVS) During the Continuous Coverage Unwinding (CCU) Periodpdf734 KB
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DHB ADMINISTRATIVE LETTER NO: 03-22, Hearings and Appeals – Remote Hearingspdf194 KB
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DHB ADMINISTRATIVE LETTER NO: 03-21, Medicaid/NCHC Procedures for COVID-19 – Unemployment Income, Stimulus Funds/Transfer of Assets Obsoletepdf441 KB
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DHB ADMINISTRATIVE LETTER NO: 03-21, AMENDED: Medicaid/NCHC Procedures for COVID-19 – Unemployment Income, Stimulus Funds/Transfer of Assets – Obsoletepdf449 KB
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DHB ADMINISTRATIVE LETTER NO: 03-21, AMENDED 2: Medicaid/NCHC Procedures for COVID-19 – Unemployment Income, Stimulus Funds/Transfer of Assets OBSOLETEpdf452 KB
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DHB ADMINISTRATIVE LETTER NO: 03-19, Hawkins V. Cohen Procedure – Obsoletepdf272 KB
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DHB ADMINISTRATIVE LETTER NO: 02-24, DSS-8110 NOTICE OF MODIFICATION, TERMINATION, OR CONTINUATION OF PUBLIC ASSISTANCE NOTICE PROCEDURES- OBSOLETEpdf179 KB
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DHB ADMINISTRATIVE LETTER NO: 02-22, Application Procedures – Authorized Representatives; Social Security Numbers; DMA-5001 Form  OBSOLETEpdf530 KB
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DHB ADMINISTRATIVE LETTER NO: 02-20, Child Support Guidance Eligibility Verificationpdf134 KB
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DHB ADMINISTRATIVE LETTER NO: 01-25, Medicaid Procedures for Asset Verification System (AVS) During the Continuous Coverage Unwinding (CCU) Period-OBSOLETEpdf218 KB
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DHB ADMINISTRATIVE LETTER NO: 01-24, Continuous Coverage Unwinding (CCU) Period After Covid-19 Public Health Emergency (PHE): Medicaid Procedures For The E-14/100% Income Strategy Waiver-OBSOLETEpdf402 KB
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DHB ADMINISTRATIVE LETTER NO: 01-22, Emergency Rental Assistance (ERA)pdf378 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Medicaid/NCHC Procedures for COVID-19, Addendum 1 – Obsoletepdf333 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Medicaid/NCHC Procedures for COVID-19 – Obsoletepdf377 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Attachment 2 – ZixMail Instructions for State Appeals – Obsoletepdf411 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Attachment 1 – DHB Self Attestation – Obsoletepdf222 KB
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DHB ADMINISTRATIVE LETTER NO: 01-19, Extension of Eligibility at Recertificationpdf202 KB
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DHB ADMINISTRATIVE LETTER 08-25, Public Assistance Reporting Information System (PARIS Match) Procedurespdf318 KB
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DHB ADMINISTRATIVE LETTER 04-25, Returning to Regular Medicaid Policy after the Continuous Coverage Unwinding (CCU) Period Endspdf603 KB
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DHB ADMINISTRATIVE LETTER 04-24, Extended Period for Ukrainian Immigrants and Paroleespdf426 KB
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DHB -DSS 8110 DESK REFERENCE TOOLpdf403 KB
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DHB -DSS 8110 DESK REFERENCE TOOLpdf403 KB
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DHB ADMINISTRATIVE LETTER 04-24, Extended Period for Ukrainian Immigrants and Paroleespdf426 KB
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DHB ADMINISTRATIVE LETTER 04-25, Returning to Regular Medicaid Policy after the Continuous Coverage Unwinding (CCU) Period Endspdf603 KB
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DHB ADMINISTRATIVE LETTER 08-25, Public Assistance Reporting Information System (PARIS Match) Procedurespdf318 KB
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DHB ADMINISTRATIVE LETTER NO: 01-19, Extension of Eligibility at Recertificationpdf202 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Attachment 1 – DHB Self Attestation – Obsoletepdf222 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Attachment 2 – ZixMail Instructions for State Appeals – Obsoletepdf411 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Medicaid/NCHC Procedures for COVID-19 – Obsoletepdf377 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Medicaid/NCHC Procedures for COVID-19, Addendum 1 – Obsoletepdf333 KB
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DHB ADMINISTRATIVE LETTER NO: 01-22, Emergency Rental Assistance (ERA)pdf378 KB
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DHB ADMINISTRATIVE LETTER NO: 01-24, Continuous Coverage Unwinding (CCU) Period After Covid-19 Public Health Emergency (PHE): Medicaid Procedures For The E-14/100% Income Strategy Waiver-OBSOLETEpdf402 KB
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DHB ADMINISTRATIVE LETTER NO: 01-25, Medicaid Procedures for Asset Verification System (AVS) During the Continuous Coverage Unwinding (CCU) Period-OBSOLETEpdf218 KB
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DHB ADMINISTRATIVE LETTER NO: 02-20, Child Support Guidance Eligibility Verificationpdf134 KB
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DHB ADMINISTRATIVE LETTER NO: 02-22, Application Procedures – Authorized Representatives; Social Security Numbers; DMA-5001 Form  OBSOLETEpdf530 KB
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DHB ADMINISTRATIVE LETTER NO: 02-24, DSS-8110 NOTICE OF MODIFICATION, TERMINATION, OR CONTINUATION OF PUBLIC ASSISTANCE NOTICE PROCEDURES- OBSOLETEpdf179 KB
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DHB ADMINISTRATIVE LETTER NO: 03-19, Hawkins V. Cohen Procedure – Obsoletepdf272 KB
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DHB ADMINISTRATIVE LETTER NO: 03-21, AMENDED 2: Medicaid/NCHC Procedures for COVID-19 – Unemployment Income, Stimulus Funds/Transfer of Assets OBSOLETEpdf452 KB
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DHB ADMINISTRATIVE LETTER NO: 03-21, AMENDED: Medicaid/NCHC Procedures for COVID-19 – Unemployment Income, Stimulus Funds/Transfer of Assets – Obsoletepdf449 KB
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DHB ADMINISTRATIVE LETTER NO: 03-21, Medicaid/NCHC Procedures for COVID-19 – Unemployment Income, Stimulus Funds/Transfer of Assets Obsoletepdf441 KB
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DHB ADMINISTRATIVE LETTER NO: 03-22, Hearings and Appeals – Remote Hearingspdf194 KB
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DHB ADMINISTRATIVE LETTER NO: 03-23, Medicaid Procedures for Asset Verification System (AVS) During the Continuous Coverage Unwinding (CCU) Periodpdf734 KB
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DHB ADMINISTRATIVE LETTER NO: 04-19, Medicaid Verification Reportspdf68 KB
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DHB ADMINISTRATIVE LETTER NO: 04-22, Automated Notices, DSS-8109 Formpdf458 KB
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DHB ADMINISTRATIVE LETTER NO: 04-23, Medicaid Procedures Using Supplemental Nutrition Assistance Program (SNAP) Income During the Continuous Coverage Unwinding (CCU) Periodpdf347 KB
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DHB ADMINISTRATIVE LETTER NO: 05-19, Spousal Impoverishment Standardspdf17 KB
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DHB ADMINISTRATIVE LETTER NO: 05-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Obsoletepdf555 KB
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DHB ADMINISTRATIVE LETTER NO: 05-21, AMENDED 2, Medicaid/NCHC Procedures for COVID-19 – Allowable Program Changes and Terminations – OBSOLETEpdf271 KB
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DHB ADMINISTRATIVE LETTER NO: 05-21, AMENDED, Medicaid/NCHC Procedures for COVID-19 – Allowable Program Changes and Terminations (Amended) Obsoletepdf625 KB
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DHB ADMINISTRATIVE LETTER NO: 05-21, Medicaid/NCHC Procedures for COVID-19 – Allowable Program Changes and Terminations Obsoletepdf624 KB
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DHB ADMINISTRATIVE LETTER NO: 05-22, Spousal Impoverishment Standardspdf140 KB
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DHB ADMINISTRATIVE LETTER NO: 05-24, Emergency Medicaid Procedures for Hurricane Helene – AMENDED- OBSOLETEpdf671 KB
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DHB ADMINISTRATIVE LETTER NO: 05-24, Emergency Medicaid Procedures for Hurricane Helene – OBSOLETEpdf666 KB
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DHB ADMINISTRATIVE LETTER NO: 05-25, Continuous Eligibility For Childrenpdf386 KB
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DHB ADMINISTRATIVE LETTER NO: 06-19, ADDENDUM 1, Medicaid Procedures for Hurricane Dorianpdf228 KB
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DHB ADMINISTRATIVE LETTER NO: 06-19, ADDENDUM 1, Medicaid Procedures for Hurricane Dorian – Obsoletepdf228 KB
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DHB ADMINISTRATIVE LETTER NO: 06-20, Attachment – DHB Self-Attestationpdf240 KB
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DHB ADMINISTRATIVE LETTER NO: 06-20, Medicaid/NCHC Procedures for COVID-19, Self- Attestation and Reports OBSOLETEpdf348 KB
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DHB ADMINISTRATIVE LETTER NO: 06-21, AMENDED, Medicaid Procedures for COVID-19 – Increasing PMLS (Amended) OBSOLETEpdf465 KB
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DHB ADMINISTRATIVE LETTER NO: 06-21, Medicaid Procedures for COVID-19 – Increasing PMLS OBSOLETEpdf466 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures – Amended 2 – OBSOLETEpdf468 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures – Amended Obsoletepdf567 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures Obsoletepdf537 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Self-Attestation Attachment-OBSOLETEpdf346 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Self-Attestation Attachment-OBSOLETEpdf346 KB
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DHB ADMINISTRATIVE LETTER NO: 07-20, Attachment – ZixMail Instructions for State Appealspdf428 KB
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DHB ADMINISTRATIVE LETTER NO: 07-20, Medicaid/NCHC Procedures for COVID-19 – Amended 2 OBSOLETEpdf309 KB
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DHB ADMINISTRATIVE LETTER NO: 07-20, Medicaid/NCHC Procedures for COVID-19 – Amended Obsoletepdf333 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, AMENDED 2, Medicaid/NC Health Choice Application/Recertification/Change of Circumstance Procedures for COVID-19 – Amended 2 OBSOLETEpdf679 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, AMENDED, Medicaid/NC Health Choice Application/Recertification/Change of Circumstance Procedures for COVID-19 OBSOLETEpdf675 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, Attachment: NC FAST Batch Exclusion Templatexlsx16 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, Medicaid/NC Health Choice Recertification Procedures for COVID-19 Obsoletepdf603 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees – Amended 2 OBSOLETEpdf242 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees – Amended 3pdf500 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees OBSOLETEpdf376 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees- Amended OBSOLETEpdf478 KB
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DHB ADMINISTRATIVE LETTER NO: 07-23, Medicaid for COVID-19 Testing Group – Applicationspdf344 KB
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DHB ADMINISTRATIVE LETTER NO: 07-24, Hurricane Helene – Guidance for Unemployment Insurance Benefits (UIB)pdf305 KB
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DHB ADMINISTRATIVE LETTER NO: 07-25, Victims of Human Trafficking T-Visa Clarificationspdf244 KB
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DHB ADMINISTRATIVE LETTER NO: 08-20, Procedures for MAGI Deductionspdf244 KB
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DHB ADMINISTRATIVE LETTER NO: 08-22, Application Procedures for Authorized Representatives and Complete/Incomplete Applications – Amendedpdf715 KB
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DHB ADMINISTRATIVE LETTER NO: 08-22, Application Procedures for Authorized Representatives and Complete/Incomplete Applications OBSOLETEpdf563 KB
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DHB ADMINISTRATIVE LETTER NO: 09-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Amended – Obsoletepdf617 KB
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DHB ADMINISTRATIVE LETTER NO: 09-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Amended 2 -Obsoletepdf384 KB
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DHB ADMINISTRATIVE LETTER NO: 09-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Obsoletepdf532 KB
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DHB ADMINISTRATIVE LETTER NO: 09-22, Modified Adjusted Gross Income (MAGI) Recertification Procedures and Voice Signaturepdf457 KB
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DHB ADMINISTRATIVE LETTER NO: 10-20, Extended Limits of Confinement for Inmate Release Procedures for COVID-19 OBSOLETEpdf343 KB
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DHB ADMINISTRATIVE LETTER NO: 10-22, North Carolina Health Choice (NCHC) Pregnant Applicants/Beneficiaries Who Report Pregnancypdf137 KB
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DHB ADMINISTRATIVE LETTER NO: 11-20, Medicaid COVID-19 Optional Testing Group – OBSOLETEpdf291 KB
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DHB ADMINISTRATIVE LETTER NO: 11-22, 2023 Social Security And VA Cost-Of-Living Adjustment (COLA)pdf254 KB
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DHB ADMINISTRATIVE LETTER NO: 12-22, Prepaid Health Plan (PHP) Notification Of Nursing Facility Level Of Care  Formpdf180 KB
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DHB ADMINISTRATIVE LETTER NO:01-26, Continuous Eligibility for Childrenpdf230 KB
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DHB ADMINISTRATIVE LETTER NO:02-25, Living Arrangement And Medicaid Suspension/Termination For Incarcerated Beneficiariespdf549 KB
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DHB ADMINISTRATIVE LETTER NO:03-25, Medicaid Recertification Procedurespdf188 KB
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DHB ADMINISTRATIVE LETTER NO:06-25, 2025 Spousal Impoverishment Standardspdf168 KB
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DHB ADMINISTRATIVE LETTER NO:09-25, Social Security Number Verification Procedures For Auto-Newbornspdf242 KB
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DHB ADMINISTRATIVE LETTER NO. 05-24, EMERGENCY MEDICAID PROCEDURES FOR HURRICANE HELENE- AMENDED 2pdf669 KB
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DHB ADMINISTRATIVE LETTER NO. 06-24, HURRICANE HELENE- GUIDANCE FOR MEDICAID APPLICATIONS IN DISASTER COUNTIES- AMENDED 2pdf514 KB
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DHB ADMINSTRATIVE LETTER NO: 03-24, 2024 Spousal Impoverishment Standardspdf158 KB
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DHB ADMINSTRATIVE LETTER NO: 06-24, Hurricane Helene – Guidance for Medicaid Applications in Disaster Counties – OBSOLETEpdf241 KB
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DHB ADMINSTRATIVE LETTER NO: 06-24, Hurricane Helene – Guidance for Medicaid Applications in Disaster Counties – AMENDED- OBSOLETEpdf243 KB
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DMA ADMINISTRATIVE LETTER NO: 01-17, Achieving A Better Life Experience (Able Act)pdf88 KB
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DMA ADMINISTRATIVE LETTER NO: 01-18, Social Security and VA Cost-of-Living Adjustmentpdf11 MB
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DMA ADMINISTRATIVE LETTER NO: 02-16, 2016 Federal Poverty Level Changespdf215 KB
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DMA ADMINISTRATIVE LETTER NO: 02-18, 2018 Federal Poverty Level (FPL) Changes and Cost of Living (COLA) Disregardpdf24 KB
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DMA ADMINISTRATIVE LETTER NO: 02-19, The Work Number Procedurespdf134 KB
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DMA ADMINISTRATIVE LETTER NO: 03-16, Spousal Impovershment Standardspdf144 KB
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DMA ADMINISTRATIVE LETTER NO: 03-17, Spousal Impoverishment Standardspdf100 KB
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DMA ADMINISTRATIVE LETTER NO: 03-18, Hospital Provider Instructions for Determining Presumptive Eligibilitypdf434 KB
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DMA ADMINISTRATIVE LETTER NO: 04-16, Obsolete Formspdf152 KB
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DMA ADMINISTRATIVE LETTER NO: 05-18, Spousal Impoverishment Standardspdf153 KB
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DMA ADMINISTRATIVE LETTER NO: 06-18, ADDENDUM 2, Medicaid Procedures for Hurricane Florencepdf100 KB
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DMA ADMINISTRATIVE LETTER NO: 06-18, Emergency Medicaid Procedures for Hurricane Florence Victimspdf50 KB
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DMA ADMINISTRATIVE LETTER NO: 07-16, Addendum 1, Social Security And Va Cost-Of-Living Adjustmentpdf2 MB
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DMA ADMINISTRATIVE LETTER NO: 07-16, Social Security And Va Cost-Of-Living Adjustmentpdf385 KB
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DMA ADMINISTRATIVE LETTER NO: 07-19, Social Security and VA Cost-Of-Living Adjustmentpdf379 KB
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DHB -DSS 8110 DESK REFERENCE TOOLpdf403 KB
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DHB ADMINISTRATIVE LETTER 04-24, Extended Period for Ukrainian Immigrants and Paroleespdf426 KB
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DHB ADMINISTRATIVE LETTER 04-25, Returning to Regular Medicaid Policy after the Continuous Coverage Unwinding (CCU) Period Endspdf603 KB
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DHB ADMINISTRATIVE LETTER 08-25, Public Assistance Reporting Information System (PARIS Match) Procedurespdf318 KB
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DHB ADMINISTRATIVE LETTER NO: 01-19, Extension of Eligibility at Recertificationpdf202 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Attachment 1 – DHB Self Attestation – Obsoletepdf222 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Attachment 2 – ZixMail Instructions for State Appeals – Obsoletepdf411 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Medicaid/NCHC Procedures for COVID-19 – Obsoletepdf377 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Medicaid/NCHC Procedures for COVID-19, Addendum 1 – Obsoletepdf333 KB
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DHB ADMINISTRATIVE LETTER NO: 01-22, Emergency Rental Assistance (ERA)pdf378 KB
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DHB ADMINISTRATIVE LETTER NO: 01-24, Continuous Coverage Unwinding (CCU) Period After Covid-19 Public Health Emergency (PHE): Medicaid Procedures For The E-14/100% Income Strategy Waiver-OBSOLETEpdf402 KB
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DHB ADMINISTRATIVE LETTER NO: 01-25, Medicaid Procedures for Asset Verification System (AVS) During the Continuous Coverage Unwinding (CCU) Period-OBSOLETEpdf218 KB
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DHB ADMINISTRATIVE LETTER NO: 02-20, Child Support Guidance Eligibility Verificationpdf134 KB
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DHB ADMINISTRATIVE LETTER NO: 02-22, Application Procedures – Authorized Representatives; Social Security Numbers; DMA-5001 Form  OBSOLETEpdf530 KB
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DHB ADMINISTRATIVE LETTER NO: 02-24, DSS-8110 NOTICE OF MODIFICATION, TERMINATION, OR CONTINUATION OF PUBLIC ASSISTANCE NOTICE PROCEDURES- OBSOLETEpdf179 KB
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DHB ADMINISTRATIVE LETTER NO: 03-19, Hawkins V. Cohen Procedure – Obsoletepdf272 KB
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DHB ADMINISTRATIVE LETTER NO: 03-21, AMENDED 2: Medicaid/NCHC Procedures for COVID-19 – Unemployment Income, Stimulus Funds/Transfer of Assets OBSOLETEpdf452 KB
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DHB ADMINISTRATIVE LETTER NO: 03-21, AMENDED: Medicaid/NCHC Procedures for COVID-19 – Unemployment Income, Stimulus Funds/Transfer of Assets – Obsoletepdf449 KB
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DHB ADMINISTRATIVE LETTER NO: 03-21, Medicaid/NCHC Procedures for COVID-19 – Unemployment Income, Stimulus Funds/Transfer of Assets Obsoletepdf441 KB
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DHB ADMINISTRATIVE LETTER NO: 03-22, Hearings and Appeals – Remote Hearingspdf194 KB
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DHB ADMINISTRATIVE LETTER NO: 03-23, Medicaid Procedures for Asset Verification System (AVS) During the Continuous Coverage Unwinding (CCU) Periodpdf734 KB
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DHB ADMINISTRATIVE LETTER NO: 04-19, Medicaid Verification Reportspdf68 KB
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DHB ADMINISTRATIVE LETTER NO: 04-22, Automated Notices, DSS-8109 Formpdf458 KB
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DHB ADMINISTRATIVE LETTER NO: 04-23, Medicaid Procedures Using Supplemental Nutrition Assistance Program (SNAP) Income During the Continuous Coverage Unwinding (CCU) Periodpdf347 KB
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DHB ADMINISTRATIVE LETTER NO: 05-19, Spousal Impoverishment Standardspdf17 KB
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DHB ADMINISTRATIVE LETTER NO: 05-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Obsoletepdf555 KB
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DHB ADMINISTRATIVE LETTER NO: 05-21, AMENDED 2, Medicaid/NCHC Procedures for COVID-19 – Allowable Program Changes and Terminations – OBSOLETEpdf271 KB
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DHB ADMINISTRATIVE LETTER NO: 05-21, AMENDED, Medicaid/NCHC Procedures for COVID-19 – Allowable Program Changes and Terminations (Amended) Obsoletepdf625 KB
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DHB ADMINISTRATIVE LETTER NO: 05-21, Medicaid/NCHC Procedures for COVID-19 – Allowable Program Changes and Terminations Obsoletepdf624 KB
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DHB ADMINISTRATIVE LETTER NO: 05-22, Spousal Impoverishment Standardspdf140 KB
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DHB ADMINISTRATIVE LETTER NO: 05-24, Emergency Medicaid Procedures for Hurricane Helene – AMENDED- OBSOLETEpdf671 KB
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DHB ADMINISTRATIVE LETTER NO: 05-24, Emergency Medicaid Procedures for Hurricane Helene – OBSOLETEpdf666 KB
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DHB ADMINISTRATIVE LETTER NO: 05-25, Continuous Eligibility For Childrenpdf386 KB
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DHB ADMINISTRATIVE LETTER NO: 06-19, ADDENDUM 1, Medicaid Procedures for Hurricane Dorianpdf228 KB
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DHB ADMINISTRATIVE LETTER NO: 06-19, ADDENDUM 1, Medicaid Procedures for Hurricane Dorian – Obsoletepdf228 KB
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DHB ADMINISTRATIVE LETTER NO: 06-20, Attachment – DHB Self-Attestationpdf240 KB
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DHB ADMINISTRATIVE LETTER NO: 06-20, Medicaid/NCHC Procedures for COVID-19, Self- Attestation and Reports OBSOLETEpdf348 KB
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DHB ADMINISTRATIVE LETTER NO: 06-21, AMENDED, Medicaid Procedures for COVID-19 – Increasing PMLS (Amended) OBSOLETEpdf465 KB
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DHB ADMINISTRATIVE LETTER NO: 06-21, Medicaid Procedures for COVID-19 – Increasing PMLS OBSOLETEpdf466 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures – Amended 2 – OBSOLETEpdf468 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures – Amended Obsoletepdf567 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures Obsoletepdf537 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Self-Attestation Attachment-OBSOLETEpdf346 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Self-Attestation Attachment-OBSOLETEpdf346 KB
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DHB ADMINISTRATIVE LETTER NO: 07-20, Attachment – ZixMail Instructions for State Appealspdf428 KB
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DHB ADMINISTRATIVE LETTER NO: 07-20, Medicaid/NCHC Procedures for COVID-19 – Amended 2 OBSOLETEpdf309 KB
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DHB ADMINISTRATIVE LETTER NO: 07-20, Medicaid/NCHC Procedures for COVID-19 – Amended Obsoletepdf333 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, AMENDED 2, Medicaid/NC Health Choice Application/Recertification/Change of Circumstance Procedures for COVID-19 – Amended 2 OBSOLETEpdf679 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, AMENDED, Medicaid/NC Health Choice Application/Recertification/Change of Circumstance Procedures for COVID-19 OBSOLETEpdf675 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, Attachment: NC FAST Batch Exclusion Templatexlsx16 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, Medicaid/NC Health Choice Recertification Procedures for COVID-19 Obsoletepdf603 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees – Amended 2 OBSOLETEpdf242 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees – Amended 3pdf500 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees OBSOLETEpdf376 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees- Amended OBSOLETEpdf478 KB
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DHB ADMINISTRATIVE LETTER NO: 07-23, Medicaid for COVID-19 Testing Group – Applicationspdf344 KB
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DHB ADMINISTRATIVE LETTER NO: 07-24, Hurricane Helene – Guidance for Unemployment Insurance Benefits (UIB)pdf305 KB
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DHB ADMINISTRATIVE LETTER NO: 07-25, Victims of Human Trafficking T-Visa Clarificationspdf244 KB
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DHB ADMINISTRATIVE LETTER NO: 08-20, Procedures for MAGI Deductionspdf244 KB
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DHB ADMINISTRATIVE LETTER NO: 08-22, Application Procedures for Authorized Representatives and Complete/Incomplete Applications – Amendedpdf715 KB
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DHB ADMINISTRATIVE LETTER NO: 08-22, Application Procedures for Authorized Representatives and Complete/Incomplete Applications OBSOLETEpdf563 KB
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DHB ADMINISTRATIVE LETTER NO: 09-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Amended – Obsoletepdf617 KB
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DHB ADMINISTRATIVE LETTER NO: 09-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Amended 2 -Obsoletepdf384 KB
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DHB ADMINISTRATIVE LETTER NO: 09-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Obsoletepdf532 KB
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DHB ADMINISTRATIVE LETTER NO: 09-22, Modified Adjusted Gross Income (MAGI) Recertification Procedures and Voice Signaturepdf457 KB
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DHB ADMINISTRATIVE LETTER NO: 10-20, Extended Limits of Confinement for Inmate Release Procedures for COVID-19 OBSOLETEpdf343 KB
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DHB ADMINISTRATIVE LETTER NO: 10-22, North Carolina Health Choice (NCHC) Pregnant Applicants/Beneficiaries Who Report Pregnancypdf137 KB
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DHB ADMINISTRATIVE LETTER NO: 11-20, Medicaid COVID-19 Optional Testing Group – OBSOLETEpdf291 KB
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DHB ADMINISTRATIVE LETTER NO: 11-22, 2023 Social Security And VA Cost-Of-Living Adjustment (COLA)pdf254 KB
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DHB ADMINISTRATIVE LETTER NO: 12-22, Prepaid Health Plan (PHP) Notification Of Nursing Facility Level Of Care  Formpdf180 KB
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DHB ADMINISTRATIVE LETTER NO:01-26, Continuous Eligibility for Childrenpdf230 KB
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DHB ADMINISTRATIVE LETTER NO:02-25, Living Arrangement And Medicaid Suspension/Termination For Incarcerated Beneficiariespdf549 KB
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DHB ADMINISTRATIVE LETTER NO:03-25, Medicaid Recertification Procedurespdf188 KB
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DHB ADMINISTRATIVE LETTER NO:06-25, 2025 Spousal Impoverishment Standardspdf168 KB
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DHB ADMINISTRATIVE LETTER NO:09-25, Social Security Number Verification Procedures For Auto-Newbornspdf242 KB
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DHB ADMINISTRATIVE LETTER NO. 05-24, EMERGENCY MEDICAID PROCEDURES FOR HURRICANE HELENE- AMENDED 2pdf669 KB
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DHB ADMINISTRATIVE LETTER NO. 06-24, HURRICANE HELENE- GUIDANCE FOR MEDICAID APPLICATIONS IN DISASTER COUNTIES- AMENDED 2pdf514 KB
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DHB ADMINSTRATIVE LETTER NO: 03-24, 2024 Spousal Impoverishment Standardspdf158 KB
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DHB ADMINSTRATIVE LETTER NO: 06-24, Hurricane Helene – Guidance for Medicaid Applications in Disaster Counties – OBSOLETEpdf241 KB
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DHB ADMINSTRATIVE LETTER NO: 06-24, Hurricane Helene – Guidance for Medicaid Applications in Disaster Counties – AMENDED- OBSOLETEpdf243 KB
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DMA ADMINISTRATIVE LETTER NO: 01-17, Achieving A Better Life Experience (Able Act)pdf88 KB
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DMA ADMINISTRATIVE LETTER NO: 01-18, Social Security and VA Cost-of-Living Adjustmentpdf11 MB
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DMA ADMINISTRATIVE LETTER NO: 02-16, 2016 Federal Poverty Level Changespdf215 KB
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DMA ADMINISTRATIVE LETTER NO: 02-18, 2018 Federal Poverty Level (FPL) Changes and Cost of Living (COLA) Disregardpdf24 KB
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DMA ADMINISTRATIVE LETTER NO: 02-19, The Work Number Procedurespdf134 KB
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DMA ADMINISTRATIVE LETTER NO: 03-16, Spousal Impovershment Standardspdf144 KB
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DMA ADMINISTRATIVE LETTER NO: 03-17, Spousal Impoverishment Standardspdf100 KB
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DMA ADMINISTRATIVE LETTER NO: 03-18, Hospital Provider Instructions for Determining Presumptive Eligibilitypdf434 KB
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DMA ADMINISTRATIVE LETTER NO: 04-16, Obsolete Formspdf152 KB
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DMA ADMINISTRATIVE LETTER NO: 05-18, Spousal Impoverishment Standardspdf153 KB
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DMA ADMINISTRATIVE LETTER NO: 06-18, ADDENDUM 2, Medicaid Procedures for Hurricane Florencepdf100 KB
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DMA ADMINISTRATIVE LETTER NO: 06-18, Emergency Medicaid Procedures for Hurricane Florence Victimspdf50 KB
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DMA ADMINISTRATIVE LETTER NO: 07-16, Addendum 1, Social Security And Va Cost-Of-Living Adjustmentpdf2 MB
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DMA ADMINISTRATIVE LETTER NO: 07-16, Social Security And Va Cost-Of-Living Adjustmentpdf385 KB
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DMA ADMINISTRATIVE LETTER NO: 07-19, Social Security and VA Cost-Of-Living Adjustmentpdf379 KB
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TitleFormatSize 
DHB -DSS 8110 DESK REFERENCE TOOLpdf403 KB
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DHB ADMINISTRATIVE LETTER 04-24, Extended Period for Ukrainian Immigrants and Paroleespdf426 KB
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DHB ADMINISTRATIVE LETTER 04-25, Returning to Regular Medicaid Policy after the Continuous Coverage Unwinding (CCU) Period Endspdf603 KB
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DHB ADMINISTRATIVE LETTER 08-25, Public Assistance Reporting Information System (PARIS Match) Procedurespdf318 KB
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DHB ADMINISTRATIVE LETTER NO: 01-19, Extension of Eligibility at Recertificationpdf202 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Attachment 1 – DHB Self Attestation – Obsoletepdf222 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Attachment 2 – ZixMail Instructions for State Appeals – Obsoletepdf411 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Medicaid/NCHC Procedures for COVID-19 – Obsoletepdf377 KB
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DHB ADMINISTRATIVE LETTER NO: 01-20, Medicaid/NCHC Procedures for COVID-19, Addendum 1 – Obsoletepdf333 KB
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DHB ADMINISTRATIVE LETTER NO: 01-21, Social Security and VA Cost-of-Living Adjustment (Amended)pdf301 KB
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DHB ADMINISTRATIVE LETTER NO: 01-22, Emergency Rental Assistance (ERA)pdf378 KB
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DHB ADMINISTRATIVE LETTER NO: 01-23, Changes in Income During Base Period for Modified Adjusted Gross Income (MAGI) Applications and Recertificationspdf389 KB
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DHB ADMINISTRATIVE LETTER NO: 01-25, Medicaid Procedures for Asset Verification System (AVS) During the Continuous Coverage Unwinding (CCU) Period-OBSOLETEpdf218 KB
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DHB ADMINISTRATIVE LETTER NO: 02-20, Child Support Guidance Eligibility Verificationpdf134 KB
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DHB ADMINISTRATIVE LETTER NO: 02-21, NC Health Choice (NCHC) Beneficiary at the Age of 19 Procedures and Reports – Obsoletepdf228 KB
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DHB ADMINISTRATIVE LETTER NO: 02-22, Application Procedures – Authorized Representatives; Social Security Numbers; DMA-5001 Form  OBSOLETEpdf530 KB
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DHB ADMINISTRATIVE LETTER NO: 02-23, Medicaid Procedures for COVID-19 – Change to Dually Eligible Procedurespdf250 KB
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DHB ADMINISTRATIVE LETTER NO: 02-24, DSS-8110 NOTICE OF MODIFICATION, TERMINATION, OR CONTINUATION OF PUBLIC ASSISTANCE NOTICE PROCEDURES- OBSOLETEpdf179 KB
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DHB ADMINISTRATIVE LETTER NO: 03-19, Hawkins V. Cohen Procedure – Obsoletepdf272 KB
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DHB ADMINISTRATIVE LETTER NO: 03-21, AMENDED 2: Medicaid/NCHC Procedures for COVID-19 – Unemployment Income, Stimulus Funds/Transfer of Assets OBSOLETEpdf452 KB
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DHB ADMINISTRATIVE LETTER NO: 03-21, AMENDED: Medicaid/NCHC Procedures for COVID-19 – Unemployment Income, Stimulus Funds/Transfer of Assets – Obsoletepdf449 KB
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DHB ADMINISTRATIVE LETTER NO: 03-21, Medicaid/NCHC Procedures for COVID-19 – Unemployment Income, Stimulus Funds/Transfer of Assets Obsoletepdf441 KB
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DHB ADMINISTRATIVE LETTER NO: 03-22, Hearings and Appeals – Remote Hearingspdf194 KB
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DHB ADMINISTRATIVE LETTER NO: 03-23, Medicaid Procedures for Asset Verification System (AVS) During the Continuous Coverage Unwinding (CCU) Periodpdf734 KB
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DHB ADMINISTRATIVE LETTER NO: 04-19, Medicaid Verification Reportspdf68 KB
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DHB ADMINISTRATIVE LETTER NO: 04-20, 2020 Spousal Impoverishment Standardspdf275 KB
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DHB ADMINISTRATIVE LETTER NO: 04-21, 2021 Spousal Impoverishment Standardspdf276 KB
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DHB ADMINISTRATIVE LETTER NO: 04-22, Automated Notices, DSS-8109 Formpdf458 KB
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DHB ADMINISTRATIVE LETTER NO: 04-23, Medicaid Procedures Using Supplemental Nutrition Assistance Program (SNAP) Income During the Continuous Coverage Unwinding (CCU) Periodpdf347 KB
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DHB ADMINISTRATIVE LETTER NO: 05-19, Spousal Impoverishment Standardspdf17 KB
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DHB ADMINISTRATIVE LETTER NO: 05-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Obsoletepdf555 KB
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DHB ADMINISTRATIVE LETTER NO: 05-21, AMENDED 2, Medicaid/NCHC Procedures for COVID-19 – Allowable Program Changes and Terminations – OBSOLETEpdf271 KB
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DHB ADMINISTRATIVE LETTER NO: 05-21, AMENDED, Medicaid/NCHC Procedures for COVID-19 – Allowable Program Changes and Terminations (Amended) Obsoletepdf625 KB
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DHB ADMINISTRATIVE LETTER NO: 05-21, Medicaid/NCHC Procedures for COVID-19 – Allowable Program Changes and Terminations Obsoletepdf624 KB
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DHB ADMINISTRATIVE LETTER NO: 05-22, Spousal Impoverishment Standardspdf140 KB
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DHB ADMINISTRATIVE LETTER NO: 05-23, United States Postal Services (USPS) National Change of Address (NCOA) and United States Postal Services Returned Mail – OBSOLETEpdf269 KB
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DHB ADMINISTRATIVE LETTER NO: 05-24, Emergency Medicaid Procedures for Hurricane Helene – AMENDED- OBSOLETEpdf671 KB
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DHB ADMINISTRATIVE LETTER NO: 05-24, Emergency Medicaid Procedures for Hurricane Helene – OBSOLETEpdf666 KB
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DHB ADMINISTRATIVE LETTER NO: 05-25, Continuous Eligibility For Childrenpdf386 KB
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DHB ADMINISTRATIVE LETTER NO: 06-19, ADDENDUM 1, Medicaid Procedures for Hurricane Dorianpdf228 KB
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DHB ADMINISTRATIVE LETTER NO: 06-19, ADDENDUM 1, Medicaid Procedures for Hurricane Dorian – Obsoletepdf228 KB
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DHB ADMINISTRATIVE LETTER NO: 06-20, Attachment – DHB Self-Attestationpdf240 KB
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DHB ADMINISTRATIVE LETTER NO: 06-20, Medicaid/NCHC Procedures for COVID-19, Self- Attestation and Reports OBSOLETEpdf348 KB
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DHB ADMINISTRATIVE LETTER NO: 06-21, AMENDED, Medicaid Procedures for COVID-19 – Increasing PMLS (Amended) OBSOLETEpdf465 KB
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DHB ADMINISTRATIVE LETTER NO: 06-21, Medicaid Procedures for COVID-19 – Increasing PMLS OBSOLETEpdf466 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures – Amended Obsoletepdf567 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures – Amended 2 – OBSOLETEpdf468 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures – Amended Obsoletepdf567 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Continuous Coverage Unwinding (CCU) Period after COVID-19 Public Health Emergency (PHE): Medicaid Procedures Obsoletepdf537 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Self-Attestation Attachment-OBSOLETEpdf346 KB
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DHB ADMINISTRATIVE LETTER NO: 06-23, Self-Attestation Attachment-OBSOLETEpdf346 KB
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DHB ADMINISTRATIVE LETTER NO: 07-20, Attachment – ZixMail Instructions for State Appealspdf428 KB
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DHB ADMINISTRATIVE LETTER NO: 07-20, Medicaid/NCHC Procedures for COVID-19 – Amended 2 OBSOLETEpdf309 KB
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DHB ADMINISTRATIVE LETTER NO: 07-20, Medicaid/NCHC Procedures for COVID-19 – Amended Obsoletepdf333 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, AMENDED 2, Medicaid/NC Health Choice Application/Recertification/Change of Circumstance Procedures for COVID-19 – Amended 2 OBSOLETEpdf679 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, AMENDED, Medicaid/NC Health Choice Application/Recertification/Change of Circumstance Procedures for COVID-19 OBSOLETEpdf675 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, Attachment: NC FAST Batch Exclusion Templatexlsx16 KB
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DHB ADMINISTRATIVE LETTER NO: 07-21, Medicaid/NC Health Choice Recertification Procedures for COVID-19 Obsoletepdf603 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees – Amended 2 OBSOLETEpdf242 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees – Amended 3pdf500 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees OBSOLETEpdf376 KB
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DHB ADMINISTRATIVE LETTER NO: 07-22, Ukrainian Immigrants and Parolees- Amended OBSOLETEpdf478 KB
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DHB ADMINISTRATIVE LETTER NO: 07-23, Medicaid for COVID-19 Testing Group – Applicationspdf344 KB
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DHB ADMINISTRATIVE LETTER NO: 07-24, Hurricane Helene – Guidance for Unemployment Insurance Benefits (UIB)pdf305 KB
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DHB ADMINISTRATIVE LETTER NO: 07-25, Victims of Human Trafficking T-Visa Clarificationspdf244 KB
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DHB ADMINISTRATIVE LETTER NO: 08-20, Procedures for MAGI Deductionspdf244 KB
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DHB ADMINISTRATIVE LETTER NO: 08-21, Afghan Special Immigrants and Paroleespdf381 KB
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DHB ADMINISTRATIVE LETTER NO: 08-22, Application Procedures for Authorized Representatives and Complete/Incomplete Applications – Amendedpdf715 KB
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DHB ADMINISTRATIVE LETTER NO: 08-22, Application Procedures for Authorized Representatives and Complete/Incomplete Applications OBSOLETEpdf563 KB
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DHB ADMINISTRATIVE LETTER NO: 08-23, 2023 Spousal Impoverishmentpdf144 KB
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DHB ADMINISTRATIVE LETTER NO: 09-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Amended – Obsoletepdf617 KB
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DHB ADMINISTRATIVE LETTER NO: 09-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Amended 2 -Obsoletepdf384 KB
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DHB ADMINISTRATIVE LETTER NO: 09-20, Medicaid/NC Health Choice Recertification Procedures for COVID-19 – Obsoletepdf532 KB
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DHB ADMINISTRATIVE LETTER NO: 09-21, Deferred Enforced Departure for Hong Kong Residentspdf263 KB
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DHB ADMINISTRATIVE LETTER NO: 09-22, Modified Adjusted Gross Income (MAGI) Recertification Procedures and Voice Signaturepdf457 KB
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DHB ADMINISTRATIVE LETTER NO: 09-23, Retroactive and Ongoing Dually Eligible Applicants/Beneficiaries – Medical Expensespdf472 KB
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DHB ADMINISTRATIVE LETTER NO: 10-20, Extended Limits of Confinement for Inmate Release Procedures for COVID-19 OBSOLETEpdf343 KB
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DHB ADMINISTRATIVE LETTER NO: 10-21, Social Security and VA Cost-of-Living Adjustmentpdf280 KB
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DHB ADMINISTRATIVE LETTER NO: 10-22, North Carolina Health Choice (NCHC) Pregnant Applicants/Beneficiaries Who Report Pregnancypdf137 KB
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DHB ADMINISTRATIVE LETTER NO: 10-23, Health Coverage for Workers with Disabilities – Updated Procedurespdf491 KB
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DHB ADMINISTRATIVE LETTER NO: 10-25, Updated Guidance For The Dss-8110 Desk Reference Toolpdf184 KB
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DHB ADMINISTRATIVE LETTER NO: 11-20, Medicaid COVID-19 Optional Testing Group – OBSOLETEpdf291 KB
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DHB ADMINISTRATIVE LETTER NO: 11-22, 2023 Social Security And VA Cost-Of-Living Adjustment (COLA)pdf254 KB
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DHB ADMINISTRATIVE LETTER NO: 11-23, Request for NC Innovations Waiver Action Indicator Action Neededpdf309 KB
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DHB ADMINISTRATIVE LETTER NO: 12-20, Program of All-Inclusive Care for the Elderly (PACE)Voluntary/Involuntary Disenrollmentpdf243 KB
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DHB ADMINISTRATIVE LETTER NO: 12-22, Prepaid Health Plan (PHP) Notification Of Nursing Facility Level Of Care  Formpdf180 KB
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DHB ADMINISTRATIVE LETTER NO: 12-23, Medicaid Procedures for Requesting Corrections – DSS Support Unitpdf567 KB
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DHB ADMINISTRATIVE LETTER NO: 13-23, Child Support Cooperation and Applying for Other Monetary Benefits Post Eligibility During the Continuous Coverage Unwinding (CCU) Period – OBSOLETEpdf314 KB
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DHB ADMINISTRATIVE LETTER NO: 14-23, DHB-2187, Notice Of Potential Change in Medicaid Eligibility/ Breast and Cervical Cancer Medicaid (BCCM) And Family & Children’s Medically Needy/Medical Forced Eligibility (MAF/MFE)pdf220 KB
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DHB ADMINISTRATIVE LETTER NO:01-26, Continuous Eligibility for Childrenpdf230 KB
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DHB ADMINISTRATIVE LETTER NO:02-25, Living Arrangement And Medicaid Suspension/Termination For Incarcerated Beneficiariespdf549 KB
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DHB ADMINISTRATIVE LETTER NO:03-25, Medicaid Recertification Procedurespdf188 KB
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DHB ADMINISTRATIVE LETTER NO:06-25, 2025 Spousal Impoverishment Standardspdf168 KB
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DHB ADMINISTRATIVE LETTER NO:09-25, Social Security Number Verification Procedures For Auto-Newbornspdf242 KB
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DHB ADMINISTRATIVE LETTER NO. 05-24, EMERGENCY MEDICAID PROCEDURES FOR HURRICANE HELENE- AMENDED 2pdf669 KB
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DHB ADMINISTRATIVE LETTER NO. 06-24, HURRICANE HELENE- GUIDANCE FOR MEDICAID APPLICATIONS IN DISASTER COUNTIES- AMENDED 2pdf514 KB
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DHB ADMINSTRATIVE LETTER NO: 03-24, 2024 Spousal Impoverishment Standardspdf158 KB
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DHB ADMINSTRATIVE LETTER NO: 06-24, Hurricane Helene – Guidance for Medicaid Applications in Disaster Counties – OBSOLETEpdf241 KB
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DHB ADMINSTRATIVE LETTER NO: 06-24, Hurricane Helene – Guidance for Medicaid Applications in Disaster Counties – AMENDED- OBSOLETEpdf243 KB
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DMA ADMINISTRATIVE LETTER NO: 01-17, Achieving A Better Life Experience (Able Act)pdf88 KB
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DMA ADMINISTRATIVE LETTER NO: 01-18, Social Security and VA Cost-of-Living Adjustmentpdf11 MB
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DMA ADMINISTRATIVE LETTER NO: 02-16, 2016 Federal Poverty Level Changespdf215 KB
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DMA ADMINISTRATIVE LETTER NO: 02-18, 2018 Federal Poverty Level (FPL) Changes and Cost of Living (COLA) Disregardpdf24 KB
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DMA ADMINISTRATIVE LETTER NO: 02-19, The Work Number Procedurespdf134 KB
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DMA ADMINISTRATIVE LETTER NO: 03-16, Spousal Impovershment Standardspdf144 KB
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DMA ADMINISTRATIVE LETTER NO: 03-17, Spousal Impoverishment Standardspdf100 KB
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DMA ADMINISTRATIVE LETTER NO: 03-18, Hospital Provider Instructions for Determining Presumptive Eligibilitypdf434 KB
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DMA ADMINISTRATIVE LETTER NO: 04-16, Obsolete Formspdf152 KB
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DMA ADMINISTRATIVE LETTER NO: 05-18, Spousal Impoverishment Standardspdf153 KB
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DMA ADMINISTRATIVE LETTER NO: 06-18, ADDENDUM 2, Medicaid Procedures for Hurricane Florencepdf100 KB
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DMA ADMINISTRATIVE LETTER NO: 06-18, Emergency Medicaid Procedures for Hurricane Florence Victimspdf50 KB
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DMA ADMINISTRATIVE LETTER NO: 07-16, Addendum 1, Social Security And Va Cost-Of-Living Adjustmentpdf2 MB
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DMA ADMINISTRATIVE LETTER NO: 07-16, Social Security And Va Cost-Of-Living Adjustmentpdf385 KB
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DMA ADMINISTRATIVE LETTER NO: 07-19, Social Security and VA Cost-Of-Living Adjustmentpdf379 KB
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TitleFormatSize 
ADULT MEDICAID TABLE OF CONTENTSpdf126 KB
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MA- 200 Definitionspdf160 KB
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MA- 300 Confidentialitypdf111 KB
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MA- 400 Introduction to Medicaidpdf32 KB
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MA- 500 Classificationpdf112 KB
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MA-1000 SSI MEDICAID AUTOMATED PROCESSpdf285 KB
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MA-1100 SSI Medicaid-County DSS Responsibilitypdf240 KB
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MA-2000 NON-SSI ELIGIBILITY REGULATIONSpdf47 KB
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MA-2100 CATEGORICALLY NEEDY-NO MONEY PAYMENTpdf21 KB
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MA-2110 PASS-ALONGpdf402 KB
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MA-2120 MEDICALLY NEEDY REGULATIONS{ XE “MEDICALLY NEEDY REGULATIONS” }pdf23 KB
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MA-2130 QUALIFIED MEDICARE BENEFICIARIES – Qpdf169 KB
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MA-2140 QUALIFIED MEDICARE BENEFICIARIES – Bpdf171 KB
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MA-2150 MEDICAID-WORKING DISABLEDpdf24 KB
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MA-2160 QUALIFIED INDIVIDUAL – MQB-Epdf170 KB
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MA-2170 FAMILY PLANNING PROGRAMpdf82 KB
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MA-2180 HEALTH COVERAGE FOR WORKERS WITH DISABILITIESpdf326 KB
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MA-2220 STATE RESIDENCYpdf187 KB
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MA-2221 COUNTY RESIDENCEpdf85 KB
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MA-2230 FINANCIAL RESOURCESpdf856 KB
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MA-2231 COMMUNITY SPOUSE RESOURCE PROTECTIONpdf214 KB
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MA-2240 TRANSFER OF ASSETSpdf582 KB
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MA-2242 HOME EQUITY VALUE & ELIGIBILITY FOR INSTITUTIONAL SERVICESpdf112 KB
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MA-2245 UNDUE HARDSHIP WAIVER FOR TRANSFER OF ASSETSpdf93 KB
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MA-2250 INCOMEpdf607 KB
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MA-2251 REASONABLE COMPATIBILITYpdf154 KB
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MA-2252 NON-MAGI MEDICAID INCOME/RESERVE LIMITSpdf147 KB
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MA-2260 FINANCIAL ELIGIBILITY REGULATIONS-PLApdf213 KB
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MA-2261 1/3 REDUCTIONpdf20 KB
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MA-2262 SPONSOR DEEMINGpdf137 KB
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MA-2270 LONG TERM CARE NEED AND BUDGETINGpdf533 KB
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MA-2275 PROGRAM OF ALL-INCLUSIVE CARE FOR THE ELDERLY (PACE)pdf277 KB
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MA-2280 COMMUNITY ALTERNATIVES PROGRAM (CAP)pdf187 KB
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MA-2282 INNOVATIONSpdf189 KB
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MA-2283 TRAUMATIC BRAIN INJURY (TBI)pdf171 KB
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MA-2284 MONEY FOLLOWS THE PERSONpdf203 KB
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MA-2285 ESTATE RECOVERYpdf572 KB
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MA-2290 MANAGED CAREpdf234 KB
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MA-2295 DISCOURAGEMENTpdf74 KB
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MA-2296 INQUIRYpdf154 KB
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MA-2300 APPLICATIONpdf378 KB
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MA-2301 POST ELIGIBILITY VERIFICATIONpdf432 KB
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MA-2302 OUTSTATIONSpdf145 KB
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MA-2305 EVALUATING COUNTY/DDS PERFORMANCEpdf199 KB
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MA-2306 APPLICATION PROCESSING – CORRECTIVE ACTION PROCEDURESpdf189 KB
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MA-2309 LIS APPLICATION FOR MEDICAIDpdf48 KB
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MA-2310 TAKING THE LIS APPLICATIONpdf189 KB
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MA-2311 LIS PROCESSING AND CASE MAINTENANCEpdf216 KB
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MA-2312 MEDICARE PRESCRIPTION DRUG BENEFITpdf117 KB
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MA-2320 RECERTIFICATIONpdf300 KB
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MA-2321 MEDICALLY NEEDY RECERTIFICATIONpdf294 KB
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MA-2340 CHANGE IN SITUATIONpdf227 KB
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MA-2350 CERTIFICATION AND AUTHORIZATIONpdf76 KB
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MA-2352 CHANGE IN CIRCUMSTANCE, TERMINATIONS, AND REOPENINGpdf246 KB
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MA-2355 MAABD/MQB PROGRAM TRANSFERSpdf27 KB
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MA-2360 MEDICAID DEDUCTIBLEpdf294 KB
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MA-2375 CHILD SUPPORTpdf153 KB
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MA-2380 MEDICAID IDENTIFICATION CARDpdf74 KB
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MA-2395 CORRECTIVE ACTION AND RESPONSIBILITY FOR ERRORSpdf166 KB
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MA-2400 THIRD PARTY RECOVERYpdf124 KB
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MA-2410 MEDICARE ENROLLMENT & BUY-INpdf247 KB
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MA-2420 NOTICE AND HEARINGS PROCESSpdf333 KB
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MA-2425 COMMUNITY CARE OF NORTH CAROLINA (CCNC)/CAROLINA ACCESS (CA)pdf181 KB
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MA-2430 AUTOMATED INQUIRY AND MATCH PROCEDURESpdf249 KB
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MA-2440 AUTOMATED SOLQ PROCEDURESpdf34 KB
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MA-2450 ENUMERATIONpdf166 KB
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MA-2500 AGE/NAME/MARITAL STATUSpdf175 KB
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MA-2504 ALIEN REQUIREMENTSpdf452 KB
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MA-2505 CITIZENSHIP/IDENTITY SSA DATA MATCHpdf93 KB
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MA-2506 US CITIZENSHIP REQUIREMENTSpdf256 KB
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MA-2507 TRIBAL MEMBERSHIP AND AMERICAN INDIAN HEALTH SERVICEpdf185 KB
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MA-2510 LIVING ARRANGEMENTpdf341 KB
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MA-2525 DISABILITYpdf296 KB
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MA-2531 BLINDNESS – MABpdf27 KB
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MA-2900 BENEFICAIRY FRAUD AND ABUSE POLICY AND PROCEDURESpdf1 MB
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MA-2905- MEDICAID COVERED SERVICESpdf555 KB
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MA-2910 – NON-EMERGENCY MEDICAL TRANSPORTATION (NEMT)pdf649 KB
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MA-2930 SECURITY OF INTERNAL REVENUE SERVICE AND SOCIAL SECURITY ADMINISTRATION INFORMATIONpdf225 KB
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MA-2940 SOCIAL SECURITY COST-OF-LIVING ADJUSTMENT (COLA)pdf146 KB
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