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EP Change Notices

TitleTypeFormatSize 
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2016: Policy Updates
EP-CN-01-2016: Policy Updates
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
TitleCategoriesTypeFormatSize  
EP-CN-07-2023: Policy Update, pdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3, pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2, pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1, pdf107 KB
EP-CN-07-2022: Policy Update, pdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2, pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1, pdf213 KB
EP-CN-06-2023: Policy Update, pdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2, pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1, pdf245 KB
EP-CN-06-2022: Policy Update, pdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1, pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2, pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs., pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules., pdf26 KB
EP-CN-05-2023: Policy Update, pdf17 KB
EP-CN-05-2023: EP-300 – Attachment, pdf265 KB
EP-CN-05-2022: Policy Update, pdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2, pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1, pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual., pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis., pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program., pdf45 KB
EP-CN-04-2023: Policy Update, pdf17 KB
EP-CN-04-2023: EP-300 – Attachment, pdf232 KB
EP-CN-04-2022: Policy Update, pdf84 KB
EP-CN-04-2021: Policy Updates, pdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1, pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sections, pdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manual, pdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions., pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications., pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system., pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002., pdf21 KB
EP-CN-03-2023: Policy Update, pdf17 KB
EP-CN-03-2023: EP-400 – Attachment, pdf209 KB
EP-CN-03-2022: Policy Update, pdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1, pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1, pdf160 KB
EP-CN-03-2021: Policy Updates, pdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1, pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraud, pdf149 KB
EP-CN-03-2015: Energy Programs Policy Changes, pdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reports, pdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manual, pdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manual, pdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual., pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions., pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System., pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”, pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size., pdf18 KB
EP-CN-02-2024: Policy Update, pdf17 KB
EP-CN-02-2024: EP-135 – Attachment, pdf136 KB
EP-CN-02-2023: Policy Update, pdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2, pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1, pdf225 KB
EP-CN-02-2022: Policy Update, pdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1, pdf176 KB
EP-CN-02-2021: Policy Updates, pdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2, pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1, pdf292 KB
EP-CN-02-2018: Policy Clarifications, pdf189 KB
EP-CN-02-2016: Policy Updates,
EP-CN-02-2015: Energy Programs Policy Changes, pdf152 KB
EP-CN-02-2013: Energy Program Policy Changes, pdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructions, pdf23 KB
EP-CN-02-2010: Updates, Clarifications and Corrections, pdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manual, pdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manual, pdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. , pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manual, pdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program., pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system., pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003., pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002., pdf18 KB
EP-CN-01-2024: Policy Update, pdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2, pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1, pdf249 KB
EP-CN-01-2023: Policy Update, pdf12 KB
EP-CN-01-2023: P-120 – Attachment 3, pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7, pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6, pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5, pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4, pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2, pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1, pdf92 KB
EP-CN-01-2022: Policy Update, pdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2, docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1, pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400, pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2, pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1, pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400, pdf40 KB
EP-CN-01-2018: Policy Updates, pdf79 KB
EP-CN-01-2017: Policy Updates, pdf167 KB
EP-CN-01-2016: Policy Updates,
EP-CN-01-2015: Energy Programs Policy Changes, pdf58 KB
EP-CN-01-2014: Energy Programs Policy Changes, pdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructions, pdf31 KB
EP-CN-01-2012: Energy Program Policy Changes , pdf29 KB
EP-CN-01-2011: Policy Changes, pdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manual, pdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manual, pdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manual, pdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manual, pdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual., pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes., pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte., pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service., pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina., pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
TitleTypeFormatSize 
EP-CN-07-2023: Policy Updatepdf20 KB
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
EP-CN-07-2022: Policy Updatepdf99 KB
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
EP-CN-06-2023: Policy Updatepdf37 KB
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
EP-CN-06-2022: Policy Updatepdf20 KB
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
EP-CN-05-2023: Policy Updatepdf17 KB
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
EP-CN-05-2022: Policy Updatepdf11 KB
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
EP-CN-04-2023: Policy Updatepdf17 KB
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
EP-CN-04-2022: Policy Updatepdf84 KB
EP-CN-04-2021: Policy Updatespdf26 KB
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
EP-CN-03-2023: Policy Updatepdf17 KB
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
EP-CN-03-2022: Policy Updatepdf86 KB
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
EP-CN-03-2021: Policy Updatespdf23 KB
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
EP-CN-02-2024: Policy Updatepdf17 KB
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
EP-CN-02-2023: Policy Updatepdf20 KB
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
EP-CN-02-2022: Policy Updatepdf11 KB
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
EP-CN-02-2021: Policy Updatespdf44 KB
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
EP-CN-02-2018: Policy Clarificationspdf189 KB
EP-CN-02-2016: Policy Updates
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
EP-CN-01-2024: Policy Updatepdf95 KB
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
EP-CN-01-2023: Policy Updatepdf12 KB
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
EP-CN-01-2022: Policy Updatepdf26 KB
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
EP-CN-01-2018: Policy Updatespdf79 KB
EP-CN-01-2017: Policy Updatespdf167 KB
EP-CN-01-2016: Policy Updates
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
EP-CN-01-2011: Policy Changespdf69 KB
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB