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NCDHHS Policies and Manuals  >  Divisional N-Z  >  Social Services

Social Services

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001 – Work First Preface & Philosophy, pdf138 KB
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001_Adoptions, pdf1 MB
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002 – Non Discrimination Policy And Grievance Procedures, pdf43 KB
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002_Assessments, pdf1 MB
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003 – The Planning Process For Work First, pdf74 KB
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003_Child Fatality Prevention and Review, pdf587 KB
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004_CPS Intake, pdf2 MB
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005_Cross Function, pdf3 MB
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006_Foster Home Licensing Manual, pdf1 MB
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007_In-Home Services, pdf764 KB
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008_Interstate Compact on the Placement of Children, pdf704 KB
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009_Permanency Planning, pdf2 MB
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01 Chapter I: Refugee Service Programs, pdf301 KB
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010_Purpose, Philosophy, Legal Basis and Staffing, pdf436 KB
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011_RAMS Manual, pdf282 KB
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012_Appendix 1. CPS Data Collection, pdf4 MB
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013_Appendix 2. CPPS Manual, pdf746 KB
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014_Appendix 3.1 Child Welfare Funding – Overview, pdf104 KB
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015_Appendix 3.2 Child Welfare Funding – Child Welfare Funding, pdf172 KB
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016_Appendix 3.3 Child Welfare Funding – Prevention Funding, pdf72 KB
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017_Appendix 3.4 Child Welfare Funding – CPS, pdf109 KB
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018_Appendix 3.5 Child Welfare Funding – Foster Care, pdf654 KB
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019_Appendix 3.6 Child Welfare Funding – Adoption Assistance, pdf383 KB
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02 Chapter II: Refugee Medical Assistance Program, pdf243 KB
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020_Appendix 3.7 Child Welfare Funding – Guardian Assistance Payments, pdf189 KB
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021_Appendix 4 Pregnancy Services, pdf197 KB
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022_Appendix 5 Case Records, pdf85 KB
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023_Appendix 6 Best Practice for Social Worker Well-Being, pdf84 KB
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03 Chapter III: Refugee Cash Assistance Program, pdf374 KB
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04 Chapter IV: Refugee Social Services, pdf338 KB
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05 Chapter V: Refugee Assistance Monitoring, pdf148 KB
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06 Appendix A – Local Affiliate Offices for National Voluntary Agencies, pdf116 KB
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07 Appendix B – NC Refugee Service Providers, pdf154 KB
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08 Appendix C – Refugee Social Service Codes, Services, Descriptions & Units, pdf202 KB
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09 Appendix D – 2021 Federal Poverty Guidelines, pdf110 KB
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10 Appendix E – Refugee Fact Sheet, pdf80 KB
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100 Administration County Detail, pdf37 KB
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101 Getting Started, pdf39 KB
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102 – Short-Term Services And Benefits, pdf174 KB
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102 Referrals, pdf724 KB
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103 – Personal Responsibility, pdf126 KB
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103 Claims, pdf678 KB
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104 – Cash Assistance Application Process And Procedures, pdf276 KB
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104 Collections, pdf204 KB
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104A – Individual Criminal Violations, pdf203 KB
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104B – Substance Use/Mental Health Initiative, pdf572 KB
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104D – Family Violence Option, pdf175 KB
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105 – Federal And State Time Limits, pdf353 KB
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105 Disqualifications, pdf570 KB
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106 – Family CAP, pdf42 KB
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106 Case Maintenance, pdf538 KB
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107 – Minor Parent Rules, pdf166 KB
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108 – State/County Residence Rule, pdf110 KB
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109 – Age Rule For Children, pdf34 KB
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11 Appendix F – Asylee Fact Sheet, pdf98 KB
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110 – Social Security Number Requirement, pdf51 KB
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111 – Citizenship/Immigrant Requirement, pdf120 KB
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112 – Kinship And Living With Requirements, pdf149 KB
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114 – Income And Budgeting, pdf453 KB
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115 – Resources, pdf60 KB
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116 – Child Support Services, pdf56 KB
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117 – Ongoing Assessment And Services, pdf310 KB
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118 – Work Requirements And Services, pdf617 KB
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119 – Work First Benefits, pdf160 KB
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12 Appendix G – Cuban & Haitian Entrants Fact Sheet, pdf100 KB
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120 – Sanctions, pdf153 KB
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13 Appendix H – Central American Minors (CAM) Fact Sheet, pdf258 KB
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14 Appendix I – Special Immigrant Visa (SIV) Holders or SQ/SI Parolees from Afghanistan and Iraq Fact Sheet, pdf136 KB
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140 – Automated Inquiry And Match Procedures, pdf268 KB
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15 Appendix J – Afghan Humanitarian Parolees Fact Sheet, pdf287 KB
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16 Appendix K – Victim of Human Trafficking Fact Sheet, pdf76 KB
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17 Appendix K1 – Victim of Human Trafficking Certification Fact Sheet, pdf397 KB
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18 Appendix L – Benefits for Ukrainian Humanitarian Parolees Fact Sheet, pdf867 KB
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1900 Glossary, pdf53 KB
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2000 Appendix A: Referral Codes, pdf101 KB
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201 – Cash Assistance Recertification Process and Procedures, pdf148 KB
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202 – Changes in Situation and County of Residence, pdf115 KB
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203 – Administrative Reopen/Reapplication, pdf40 KB
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205 – Payment Rules And Benefit Issuance, pdf275 KB
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207 – Fraud And Intentional Program Violations, pdf82 KB
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2100 Appendix B: Claims Codes, pdf244 KB
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2200 Appendix C: Payment Codes, pdf19 KB
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2300 Appendix D: Disqualification Codes, pdf69 KB
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2400 Appendix E: Case Maintenance Codes, pdf204 KB
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2500 Appendix F: Reports, pdf573 KB
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2600 Appendix G: Frequently Asked Questions, pdf68 KB
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263 – Financial Responsibility: Part I – Overpayments, pdf341 KB
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263 – Financial Responsibility: Part II – Underpayments, pdf61 KB
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263 – Financial Responsibility: Part III – Reconciliation, pdf113 KB
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264 – Notice And Hearings Process, pdf103 KB
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AAL-02-2009: Refugee Medical Assistance for Family Reunification Cases, pdf28 KB
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Administrative Appeals, pdf143 KB
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Administrative Letter 18-03 Important: Systematic Alien Verification for Entitlements (SAVE) Paperless Verification Processing, , pdf186 KB
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social-services special-assistance special-assistance-in-home-programadministrative-letter
Administrative Letter No. 09-07 – Economic Recovery Payment’s Effect on Special Assistance Adult Care Home (SA/ACH) and Special Assistance In-Home (SA/IH) Eligibility (Economic recovery payments were made only in 2009 and were no longer excluded as a resource after March 1, 2010), pdf16 KB
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Administrative Letter No. 13-07 – Instructions for Special Assistance In-Home Approvals for Individuals with Verified Supported Housing Slots, , pdf101 KB
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Administrative Letter No. 13-11 – Electronic Benefit Issuance, pdf98 KB
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Administrative Letter No. 13-11 – Electronic Benefit Issuance, , pdf98 KB
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Administrative Letter No. 14-02 – Effect of 2014 Social Security Cost of Living Adjustment and New 2014 Federal Poverty Level on SA/IH Cases, , pdf113 KB
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Administrative Letter No. 14-04, Revised Timeframe for Replacement of Special Assistance Checks, pdf25 KB
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Administrative Letter No. 14-11 Addendum , Appropriations Act of 2014: Policy for Resources for SA IH, , pdf24 KB
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Administrative Letter No. 14-11 Addendum, Appropriations Act of 2014: Policy for Resources for SA IH, pdf24 KB
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Administrative Letter No. 14-11, Appropriations Act of 2014: Changes to the Special Assistance Program, pdf20 KB
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Administrative Letter No. 14-13, Social Security Cost-of-Living Adjustment (COLA 2015) and VA Cost-of- Living Adjustment (COLA 2015) for Special Assistance (SA) in a Facility, pdf60 KB
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Administrative Letter No. 15-07, Special Assistance Redeterminations/Recertifications Amended, pdf39 KB
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Administrative Letter No. 17-03, Social Security Cost-of-Living Adjustment (COLA) and VA COLA for Special Assistance In-Home (SA_IH)Beneficiaries, pdf31 KB
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Administrative Letter No. 17-03, Social Security Cost-of-Living Adjustment (COLA)and VA COLA for Special Assistance In-Home (SA-IH) Beneficiaries, , pdf31 KB
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Administrative Letter No. 17-08, Social Security Cost-of-Living Adjustment (COLA 2018) and VA Cost-of-Living Adjustment (COLA 2018) for Special Assistance (SA) in a Facility, pdf288 KB
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Administrative Letter No. 18-02 Social Security Cost-of-Living (COLA 2018) and Veteran’s Assistance (VA) Cost-of-Living Adjustment for Special Assistance In-Home (SA-IH) Beneficiaries, , pdf112 KB
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Administrative Letter No. 18-08, Social Security Cost-of-Living Adjustment (COLA 2019) and VA Cost-of-Living Adjustment (COLA 2019 for Special Assistance (SA) in a Facility., pdf852 KB
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Administrative Letter No. 19-03, Social Security Cost-of-Living Adjustment (COLA 2019) and VA Cost-of-Living Adjustment for Special Assistance In-Home (SA-IH) Beneficiaries., pdf453 KB
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Administrative Letter No. 19-10, Social Security Cost-of-Living Adjustment (COLA 2020) and VA Cost-of-Living Adjustment for Special Assistance In-Home (SA-IH) Beneficiaries, pdf32 KB
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Administrative Letter No. DAAS 16-12 COLA 2017, pdf39 KB
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Administrative Letter No. DAAS-07-10 – Social Security Administration Data Access, pdf24 KB
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Administrative Letter No. DAAS-07-16 РVeteran’s Affairs Match, pdf547 KB
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Administrative Letter No. DAAS-07-20 – Interstate Match, pdf274 KB
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Administrative Letter No. DAAS-08-04 – Economic Stimulus Act Payments (Stimulus payments were received in 2008 only), pdf81 KB
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Administrative Letter No. DAAS-08-15 – Applying the 2009 Social Security Cost of Living Adjustment (COLA) Disregard to Special Assistance In-Home (SA/IH) Cases Only, , pdf49 KB
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Adult Protective Services Manual, , pdf1 MB
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Adult Protective Services Register (APS-R ) User’s Manual, , pdf291 KB
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AL-01-2002: Social Security Cost-of-Living Increase for 2002, pdf66 KB
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AL-01-2003: Implementation of New Alien Policy Restoring Eligibility, pdf67 KB
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AL-01-2003: Resources Field on DSS-8590, pdf67 KB
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AL-01-2004: NC Debt Setoff (DOR) Selection and Duplicate Social Security Numbers/Multiple Individual ID Numbers, pdf39 KB
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AL-01-2005: Attachment 1, pdf13 KB
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AL-01-2005: Sanction Policy, pdf77 KB
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AL-01-2006: 2006 Benefit Levels for LIEAP Households, pdf27 KB
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AL-01-2006: Social Security Cost-of-Living Increase for 2006 (COLA), pdf68 KB
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AL-01-2007: 2007 Benefit Levels for LIEAP Households, pdf29 KB
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AL-01-2008: Attachment 1, pdf18 KB
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AL-01-2008: Attachment 2, pdf18 KB
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AL-01-2008: Clarification of Use of Benefit Diversion, pdf32 KB
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AL-01-2008: Low Income Energy Assistance Program, pdf23 KB
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AL-01-2008: Refugee Cash and Medical Assistance for Iraqi and Afghani Special Immigrants, pdf26 KB
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AL-01-2009: Benefit Levels for LIEAP Households, pdf29 KB
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AL-01-2009: Federal Poverty Guidelines, pdf29 KB
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AL-01-2009: Refugee Cash, Refugee Medical Assistance and Refugee Social Services for Afghani Special Immigrants, pdf31 KB
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AL-01-2010: Benefit Levels for LIEAP Households, pdf29 KB
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AL-01-2011: Benefit Levels for LIEAP Households, pdf29 KB
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AL-01-2011: Lifeline/Link-up Self-Certification 2010, pdf28 KB
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AL-01-2012: Job Quit Penalty, pdf28 KB
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AL-01-2012: Wake Electric Membership Corporation Round-Up Program, pdf20 KB
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AL-01-2013: 2013-2014 Income Eligibility Limits for CIP Households, pdf23 KB
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AL-01-2013: Federal Poverty Income Guidelines, pdf27 KB
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AL-01-2014: Federal Poverty Income Guidelines, pdf25 KB
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AL-01-2014: LIEAP Telephone Interviews, pdf20 KB
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AL-01-2015: Federal Poverty Income Guidelines, pdf78 KB
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AL-01-2015: Performance Measures Data Collection, pdf78 KB
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AL-01-2016: Clarification on the Use of the Work First Family Assistance Application and Review Documentation Workbook and County Developed Forms, pdf170 KB
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AL-01-2016: EBCI Administration of LIEAP and CIP, pdf76 KB
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AL-01-2017: Work First Services for Low Income Families and the 2017 Federal Poverty Income Guidelines, pdf148 KB
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AL-01-2018: Work First Two-Parent Family Participation Checklist – IMMEDIATE ATTENTION REQUIRED, pdf163 KB
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AL-01-2019: 2019 Federal Poverty Income Guidelines, pdf81 KB
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AL-02-2002: Policy for Mecklenburg County Managed Care Education And Enrollment, pdf192 KB
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AL-02-2003: Changes in Food Stamp Policy, pdf9 KB
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AL-02-2003: Implementation of New Alien Policy Restoring Eligibility, pdf9 KB
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AL-02-2005: Work First Procedures for Hurricane Katrina Victims, pdf71 KB
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AL-02-2006: North Carolina Natural Gas (NCNG) Share the Warmth, pdf17 KB
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AL-02-2007: Crisis Intervention Program Benefit Level Amendment2-2007: Attachment 1, pdf20 KB
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AL-02-2007: Use of Electronic Signatures 2006, pdf24 KB
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AL-02-2008: Child Support Income for Children Receiving SSI and Medicaid Coverage for Pregnant Women and IV-D non-cooperation, pdf19 KB
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AL-02-2008: Income of Temporary Census Workers, pdf82 KB
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AL-02-2008: Increase of Maximum Allowable Assistance Amount in Helping Each Member Cope Program, pdf19 KB
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AL-02-2009: Good Cause for Two-Parent Families, pdf27 KB
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AL-02-2009: Income Eligibility Limits for CIP Households, pdf23 KB
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AL-02-2011: Income Eligibility Limits for CIP Households, pdf22 KB
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AL-02-2011: Tax Refund Disregards and EITC, pdf29 KB
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AL-02-2012: 2012-2013 Income Eligibility Limits for CIP Households, pdf21 KB
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AL-02-2012: Federal Poverty Guidelines, pdf28 KB
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AL-02-2013: TANF State Plan and NC FAST Policy Implementation, pdf55 KB
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AL-02-2014: Requests for Replacement of Work First and Refugee Cash Assistance Checks, pdf20 KB
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AL-02-2015: Work First Cash Assistance Job Bonus, pdf123 KB
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AL-02-2016: Work First Services for Low Income Families and 2016 Federal Poverty Income Guidelines, pdf81 KB
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AL-02-2017: Attachment 1, pdf80 KB
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AL-02-2017: Work First Services for Low Income Families Survey for State Fiscal Year (SFY) 2017 – 2018, pdf69 KB
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AL-02-2018: TANF Work Participation Reports, pdf114 KB
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AL-02-2019: AMENDED- Work First Application and Recertification Timeliness Reports, pdf81 KB
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AL-03-2002, Food Stamp Mass Change for January 2002, pdf82 KB
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AL-03-2003: Pre-Offset Address Unprocessable Report (FRD221-1), pdf64 KB
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AL-03-2004: Quarterly Status of Claims Report, pdf46 KB
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AL-03-2005: Attention: Work First Administrators, Program Managers, and Supervisors, pdf79 KB
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AL-03-2006: 2006 LIEAP Supplemental Benefit, pdf20 KB
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AL-03-2007: Title IV-B, Title IV-E, And Social Security Disability Insurance (SSDI) Citizenship/Identity Requirements, pdf114 KB
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AL-03-2008: Social Security Cost-of-Living Increase for 2009 (COLA), pdf20 KB
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AL-03-2009: American Recovery and Reinvestment Act of 2009, pdf21 KB
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AL-03-2011: Federal Poverty Guidelines, pdf33 KB
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AL-03-2012: Eligibility Criteria for Low Income Energy Assistance Households, pdf17 KB
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AL-03-2012: Vocational Rehabilitation Referral Form, pdf19 KB
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AL-03-2013: Electronic Benefit Issuance, pdf106 KB
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AL-03-2014: Mutual Responsibility Agreement Sanctions for Work First Child Only Cases, pdf88 KB
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AL-03-2015: Past Paid Public Assistance and Child Support Referral Process, pdf74 KB
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AL-03-2016: Attachment 1, pdf85 KB
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AL-03-2016: Work First Services for Low Income Families and Work First Services Survey for 2015, pdf61 KB
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AL-03-2017: Social Security, Supplemental Security Income and Veteran’s Benefits Cost-of-Living Adjustment, pdf218 KB
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AL-03-2018: Important: Systematic Alien Verification for Entitlements (SAVE) Paperless Verification Processing, pdf154 KB
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AL-03-2019: Corrected National Voter Registration Act (NVRA) Requirements Administrative Letter, pdf99 KB
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AL-04-2002: Addendum – Security of Internal Revenue Service (FRR) and Social Security Administration Information (BEER), pdf76 KB
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AL-04-2002: Addendum 3 – Security of Internal Revenue Service (FRR) and Social Security Administration Information (BEER), pdf36 KB
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AL-04-2002: ADDENDUM 3: Security of Internal Revenue Service (FRR) and Social Security Administration Information (BEER), pdf36 KB
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AL-04-2002: Security of Internal Revenue Service and Social Security Administration Information, pdf98 KB
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AL-04-2002: Security of Internal Revenue Service and Social Security Administration Information, pdf34 KB
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AL-04-2003: Disqualification Detail Screen and DQ Offense Code Debtor Detail Screen and Address Request Date, pdf28 KB
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AL-04-2003: Elimination of Automated Food Stamps, pdf66 KB
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AL-04-2004: Use of Social Security Numbers, pdf80 KB
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AL-04-2005: Attachment 1, pdf114 KB
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AL-04-2005: Attachment 2, pdf151 KB
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AL-04-2005: Attachment 3, pdf97 KB
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AL-04-2005: Attachment 4, pdf176 KB
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AL-04-2005: Attachment 5, pdf168 KB
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AL-04-2005: Attachment 6, pdf147 KB
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AL-04-2005: Revisions to Structured Decision Making Tools, pdf74 KB
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AL-04-2006: 2006 Income Eligibility Limits for CIP Households , pdf22 KB
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AL-04-2008: Clarification of Fair Labor Standards Act Calculation Work Experience and Community Service Hours, pdf27 KB
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AL-04-2011: Eligibility of Qualified Immigrant Pregnant Women and Children Under Age 19, pdf27 KB
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AL-04-2012: National Directory of New Hire Access Update, pdf28 KB
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AL-04-2013: Reporting National Directory of New Hire Security Incidents, pdf24 KB
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AL-04-2014: Workers Compensation Policy Renewal, pdf12 KB
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AL-04-2015: Attachment 01, pdf212 KB
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AL-04-2015: Attachment 02, pdf156 KB
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AL-04-2015: Attachment 03, pdf152 KB
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AL-04-2015: Attachment 04, pdf150 KB
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AL-04-2015: Attachment 05, pdf196 KB
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AL-04-2015: Attachment 06, pdf197 KB
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AL-04-2015: Attachment 07, pdf241 KB
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AL-04-2015: Attachment 08, pdf170 KB
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AL-04-2015: Attachment 09, pdf91 KB
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AL-04-2015: Attachment 10, pdf91 KB
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AL-04-2015: Attachment 11, pdf206 KB
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AL-04-2015: Attachment 12, pdf203 KB
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AL-04-2015: Attachment 13, pdf111 KB
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AL-04-2015: Attachment 14, pdf185 KB
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AL-04-2015: Attachment 15, pdf250 KB
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AL-04-2015: Attachment 16, pdf208 KB
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AL-04-2015: Attachment 17, pdf209 KB
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AL-04-2016: Lifeline Support Program Changes, pdf100 KB
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social-services work-firstadministrative-letter
AL-04-2018: Work First Services for Low Income Families and the 2018 Federal Poverty Income Guidelines – IMMEDIATE ATTENTION, pdf224 KB
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social-services work-firstadministrative-letter
AL-04-2019: 2020 Cost-of-Living-Adjustments (COLA) Mass Change in Social Security Administration (SSA), Supplemental Security Income (SSI) and Veterans Affairs (VA) Payment Amounts, pdf99 KB
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social-services work-firstadministrative-letter
AL-05-2002: Counting Months of TANF From Other States, pdf61 KB
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social-services work-firstadministrative-letter
AL-05-2003: Income and Resource Exclusions, pdf64 KB
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food-and-nutrition-services social-servicesadministrative-letter
AL-05-2003: Income and Resource Exclusions, pdf64 KB
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food-and-nutrition-services social-servicesadministrative-letter
AL-05-2004: New EPICS Report ‘U and P Claims’ FRD490, pdf16 KB
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enterprise-program-integrity-control-system-epics social-servicesadministrative-letter
AL-05-2004: Wake Electric Round-Up Program, pdf10 KB
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energy-programs social-servicesadministrative-letter
AL-05-2005: 2005 Income Eligibility Limits for CIP Households, pdf19 KB
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energy-programs social-servicesadministrative-letter
AL-05-2006: North Carolina Natural Gas (NCNG) Share the Warmth, pdf18 KB
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energy-programs social-servicesadministrative-letter
AL-05-2007: National Directory of New Hire, pdf44 KB
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social-services work-firstadministrative-letter
AL-05-2008: County of Residence for NC CASAWORKS for Families Participants, pdf24 KB
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social-services work-firstadministrative-letter
AL-05-2008: Eligibility of Iraqi and Afghan aliens who have been granted special immigrant status for Federal TANF and State Maintenance of Effort (MOE) benefits, pdf25 KB
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AL-05-2009: Use of Minimum Wage, pdf23 KB
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social-services work-firstadministrative-letter
AL-05-2011: Social Security Cost of Living Adjustment (COLA) Increase for 2012, pdf19 KB
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social-services work-firstadministrative-letter
AL-05-2012: Work Experience/Community Service Agreement, pdf20 KB
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social-services work-firstadministrative-letter
AL-05-2013: Termination of the TANF-NDNH, pdf26 KB
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social-services work-firstadministrative-letter
AL-05-2014: Work First Program and Medical Assistance Eligibility, pdf68 KB
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social-services work-firstadministrative-letter
AL-05-2015: Work First Program Substance Use Test Results, pdf121 KB
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social-services work-firstadministrative-letter
AL-05-2016: Workers Compensation Policy Renewal, pdf68 KB
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social-services work-firstadministrative-letter
AL-05-2018: Attachment 1, pdf158 KB
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social-services work-firstadministrative-letter
AL-05-2018: Work First Benefit Diversion and Services for Low Income Families Survey for State Fiscal Year (SFY) 2018 – 2019, pdf207 KB
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AL-06-2002: NC Debt Setoff Changes in EPICS, pdf13 KB
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AL-06-2003: Attachment 1, pdf12 KB
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AL-06-2003: Attachment 2, pdf11 KB
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AL-06-2003: Hurricane Isabel Disaster Food Stamps, pdf105 KB
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AL-06-2003: Hurricane Isabel Disaster Food Stamps, pdf104 KB
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AL-06-2003: Immigrant Access to Benefits, pdf105 KB
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food-and-nutrition-services social-servicesadministrative-letter
AL-06-2003: Immigrant Access to Benefits, pdf97 KB
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AL-06-2004: Income Eligibility Limits for CIP Households, pdf17 KB
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AL-06-2004: Social Security Cost-of-Living Increase for 2005 (COLA), pdf73 KB
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social-services work-firstadministrative-letter
AL-06-2008: FLSA and Child Support Income; Tax Rebate Check, pdf20 KB
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AL-06-2009: Verification of Citizenship, pdf21 KB
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AL-06-2011: Workers Compensation Insurance Coverage, pdf20 KB
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AL-06-2012: Disability Tracking Screen, pdf28 KB
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AL-06-2013: Issuance of Work First Cash Assistance payments in NC FAST, pdf28 KB
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social-services work-firstadministrative-letter
AL-06-2014: Social Security, Supplemental Security Income (SSI) and Veteran’s Benefits (VA) Cost-of-Living Adjustment (COLA), pdf129 KB
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AL-06-2015: Workers Compensation Policy Renewal, pdf58 KB
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social-services work-firstadministrative-letter
AL-06-2016: Social Security, Supplemental Security Income and Veteran’s Benefits Cost of Living Adjustment, pdf135 KB
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social-services work-firstadministrative-letter
AL-06-2018: Work First Drug Testing Vendor Change and Procedural Training IMMEDIATE ATTENTION REQUIRED, pdf125 KB
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AL-07-2002, Food Stamp Claims Threshold Plans, pdf12 KB
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AL-07-2003: New Dependent Relationship Code Z, pdf12 KB
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AL-07-2003: New Procedures for Changes to Claim Amounts and Balances in EPICS, pdf137 KB
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AL-07-2009: Work First Benefits, pdf62 KB
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social-services work-firstadministrative-letter
AL-07-2010: Iraqi and Afghan Special Immigrant Status, pdf101 KB
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social-services work-firstadministrative-letter
AL-07-2012: Lifeline/Link-Up Assistance Programs Changes, pdf25 KB
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social-services work-firstadministrative-letter
AL-07-2013: Social Security, Supplemental Security Income and Veteran’s Benefits Cost of Living Adjustment, pdf26 KB
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AL-07-2018: Attachment 1, pdf691 KB
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AL-07-2018: Attachment 2, pdf751 KB
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AL-07-2018: Attachment 3, pdf457 KB
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social-services work-firstadministrative-letter
AL-07-2018: Second Party Review Checklists for Work First Program, pdf429 KB
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social-services work-firstadministrative-letter
AL-08-2002: New Validation Process for EPICS Referrals, pdf71 KB
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AL-08-2002: New Validation Process for EPICS Referrals, pdf71 KB
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AL-08-2002: New Validation Process for EPICS Referrals, pdf71 KB
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AL-08-2003: New Procedures for Changes to Claim amounts and Balances in EPICS, pdf21 KB
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AL-08-2003: New Procedures for Changes to Claim Amounts and Balances in EPICS, pdf140 KB
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AL-08-2003: Social Security Cost-of-Living Increase for 2004, pdf97 KB
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social-services work-firstadministrative-letter
AL-08-2005: 2005 Family Support and Child Welfare Legislative Changes, pdf80 KB
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AL-08-2005: Attachment 1, pdf118 KB
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social-services work-firstadministrative-letter
AL-08-2006: Effect of Medicaid Citizenship Verification on Work First, pdf67 KB
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AL-08-2007: Use of Minimum Wage For Work Experience, pdf73 KB
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AL-08-2009: Medicaid Card Changes, pdf18 KB
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AL-08-2010: New Report: Pending WF Applications, pdf25 KB
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social-services work-firstadministrative-letter
AL-08-2011: Hurricane Irene 2011 Disaster Food and Nutrition Services Benefits, pdf74 KB
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AL-08-2012: Social Security and Supplemental Security Income (SSI) Cost of Living Adjustment (COLA) Increase for 2013, pdf19 KB
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social-services work-firstadministrative-letter
AL-08-2018: Work First Application and Recertification Timeliness Reports, pdf124 KB
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social-services work-firstadministrative-letter
AL-09-2002: New Process for Calculating Participation Rates, pdf68 KB
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social-services work-firstadministrative-letter
AL-09-2003: Duplicate Disqualification’s in EPICS, pdf10 KB
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AL-09-2005: Attachment 1, pdf28 KB
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social-services work-firstadministrative-letter
AL-09-2005: Work First Procedures for Hurricane Evacuees, pdf79 KB
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AL-09-2007: Veteran’s Affairs Match, pdf111 KB
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AL-09-2009: Workers Compensation Coverage for Work Experience Participants, pdf18 KB
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social-services work-firstadministrative-letter
AL-09-2011: Hurricane Irene 2011 Disaster Food and Nutrition Services Benefits for 24 Additional Counties, pdf81 KB
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AL-09-2012: Eastern Band of Cherokee Indians Tribal TANF, pdf31 KB
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AL-09-2018: Important: Procedures for Potential Unemployment Insurance Benefit Claims, pdf126 KB
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social-services work-firstadministrative-letter
AL-0AL-04-2015: Notices and Forms for Work First Substance Use/Mental Health Initiative, pdf188 KB
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social-services work-firstadministrative-letter
AL-10-2002: EPICS Quarterly Status of Claims Report, pdf48 KB
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enterprise-program-integrity-control-system-epics social-servicesadministrative-letter
AL-10-2003: Reissued – ABAWD Three-Month Exemption, pdf75 KB
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food-and-nutrition-services social-servicesadministrative-letter
AL-10-2009: Child Support Enforcement and Quarterly Reporting, pdf26 KB
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social-services work-firstadministrative-letter
AL-10-2010: New Procedures for Releasing Tax Intercepts and Changes to the Debtor Detail Screen, pdf25 KB
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social-services work-firstadministrative-letter
AL-10-2018: Social Security, Supplemental Security Income and Veteran’s Benefits Cost-of-Living Adjustment (COLA), pdf480 KB
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social-services work-firstadministrative-letter
AL-11-2002: ABAWD Three-Month Exemption, pdf73 KB
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food-and-nutrition-services social-servicesadministrative-letter
AL-11-2003: New Change Reporting Requirements, pdf10 KB
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AL-11-2005: Refugee Cash and Medical Assistance for Evacuee Refugees, pdf72 KB
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AL-11-2006: Changes to Adoption and Foster Care Policy, pdf20 KB
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social-services work-firstadministrative-letter
AL-11-2007: Citizenship and Identity Verification for Work First, pdf117 KB
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AL-11-2009: Addendum – Citizenship Exception Screen, pdf34 KB
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social-services work-firstadministrative-letter
AL-11-2009: Citizenship Documentation, pdf83 KB
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social-services work-firstadministrative-letter
AL-11-2010: First Stop Employment Assistance Program, pdf28 KB
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social-services work-firstadministrative-letter
AL-12-2000: Automated Food Stamps and Closed Food Stamp Cases, pdf10 KB
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food-and-nutrition-services-disaster social-servicesadministrative-letter
AL-12-2002: Spending Local Work First Block Grant Funds for Child Care, pdf11 KB
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social-services work-firstadministrative-letter
AL-12-2010: LIEAP Overpayments, pdf29 KB
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AL-13-2002: Changes in Food Stamp Policy, pdf12 KB
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food-and-nutrition-services social-servicesadministrative-letter
AL-13-2003: Expedited EBT Card Delivery, pdf8 KB
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food-and-nutrition-services social-servicesadministrative-letter
AL-13-2008: Guidance Regarding Immigration Status, Citizenship and Social Security Numbers, pdf20 KB
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AL-14-2002: Policy Clarification for the Low Income Energy Assistance Program (LIEAP) for FY 2003, pdf11 KB
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AL-14-2005: Special State CIP Funds, pdf20 KB
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energy-programs social-servicesadministrative-letter
AL-14-2007: Social Security Cost- of-Living Increase for 2008 (COLA), pdf67 KB
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social-services work-firstadministrative-letter
AL-15-2002: Active WF/Active Claims, No EIS Recoupment Report, pdf42 KB
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AL-15-2008: Funding for Work First Functional Assessments, pdf27 KB
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social-services work-firstadministrative-letter
AL-16-2001: Revisions to Counting Work First Sanctions and Recoupments That Affect Automated Food Stamp (AFS) Cases, pdf67 KB
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food-and-nutrition-services-disaster social-servicesadministrative-letter
AL-16-2002: Policy on Pension Plans as Resources, pdf121 KB
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AL-16-2008: Historical Data Entry for Employment Programs Information System (EPIS), pdf14 KB
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social-services work-firstadministrative-letter
AL-17-2001: Treatment of Per Capita Gaming Proceeds to Members of the Eastern Band of the Cherokee Nation, pdf23 KB
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AL-17-2002: Food Stamp Mass Change for January 2003, pdf80 KB
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food-and-nutrition-services social-servicesadministrative-letter
AL-18-2002: Social Security Cost-of-Living Increase for 2003, pdf67 KB
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social-services work-firstadministrative-letter
AL-19-2001: Transaction Code 9 (TC9), Claim Code and Claim Collection Amount, pdf16 KB
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food-stamp-information-system-fsis-users social-servicesadministrative-letter
AL-20-2000: Payment Revisions to Reflect Social Security Cost-Of-Living Increases for Work First Family Assistance, pdf87 KB
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food-and-nutrition-services-disaster social-servicesadministrative-letter
AL-20-2001: County Work First Plan Amendment Regarding Work, pdf69 KB
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food-and-nutrition-services-disaster social-servicesadministrative-letter
APPENDIX 3100 Social Security District Offices, pdf42 KB
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APPENDIX 3300 Glossary, pdf353 KB
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Appendix G SAIH Slot Request Form, , pdf15 KB
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Apr – Jun 2010, , pdf1 MB
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affidavit child-support social-servicespolicy
Apr – June 2011, , pdf1,007 KB
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affidavit child-support social-servicespolicy
Apr-Jun 2008, , pdf1 MB
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affidavit child-support social-servicespolicy
Apr-Jun 2012, , pdf1 MB
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affidavit child-support social-servicespolicy
Apr-Jun 2013, , pdf2 MB
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affidavit child-support social-servicespolicy
Apr-Jun 2014, , pdf768 KB
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affidavit child-support social-servicespolicy
April-June 2009, , pdf1 MB
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affidavit child-support social-servicespolicy
Backdated Affidavits, , pdf557 KB
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affidavit child-support social-servicespolicy
Case Management, pdf142 KB
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child-support social-servicesmanual
CHANGE NO: 01-06, VERIFICATION OF CITIZENSHIP AND IDENTITY FOR SPECIAL ASSISTANCE, pdf48 KB
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CHANGE NO: 01-07, SPECIAL ASSISTANCE ADULT PROGRAM MANUAL UPDATES, pdf48 KB
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CHANGE NO: 02-02, SPECIAL ASSISTANCE PROGRAM MANUAL UPDATE, pdf23 KB
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CHANGE NO: 02-03, SPECIAL ASSISTANCE PROGRAM MANUAL UPDATES, doc34 KB
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CHANGE NO: 02-07, SPECIAL ASSISTANCE ADULT PROGRAM MANUAL UPDATES, pdf26 KB
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CHANGE NO: 03-02, SPECIAL ASSISTANCE PROGRAM MANUAL UPDATES, pdf15 KB
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CHANGE NO: 04-02, SPECIAL ASSISTANCE PROGRAM MANUAL UPDATES, pdf15 KB
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CHANGE NO: 05-02, SPECIAL ASSISTANCE PROGRAM MANUAL UPDATES, pdf11 KB
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CHANGE NO: 06-02, SPECIAL ASSISTANCE PROGRAM MANUAL UPDATES, pdf9 KB
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CHANGE NO: 07-02, SPECIAL ASSISTANCE PROGRAM MANUAL UPDATES, pdf10 KB
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CHANGE NO. 01-04, SPECIAL ASSISTANCE PROGRAM MANUAL UPDATES, pdf29 KB
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CHANGE NO. 01-08, SPECIAL ASSISTANCE FOR ADULTS PROGRAM MANUAL UPDATES, pdf46 KB
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CHANGE NO. 01-09, SPECIAL ASSISTANCE FOR ADULTS (SA/ACH) PROGRAM MANUAL UPDATES, pdf36 KB
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CHANGE NO. 01-10, SPECIAL ASSISTANCE FOR ADULTS PROGRAM MANUAL UPDATES, pdf46 KB
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CHANGE NO. 01-11, FIGURE CHANGE TO FORM AND CLARIFICATIONS, pdf36 KB
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CHANGE No. 01-12, Federal Poverty Guidelines, , pdf26 KB
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CHANGE NO. 01-13, SSI 2013 FEDERAL BENEFIT RATE (FBR) UPDATES IN THE SPECIAL ASSISTANCE MANUAL, pdf31 KB
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CHANGE NO. 01-15, SA MANUAL, pdf21 KB
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CHANGE NO. 01-2017, SA ELIGIBILITY MANUAL AND FORM REVISIONS, pdf20 KB
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CHANGE No. 02-06, , pdf42 KB
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CHANGE NO. 02-08, SPECIAL ASSISTANCE FOR ADULTS PROGRAM MANUAL UPDATES, pdf29 KB
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CHANGE NO. 02-09, SPECIAL ASSISTANCE FOR ADULTS PROGRAM MANUAL UPDATES – RESOURCES, pdf37 KB
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CHANGE No. 02-10, Special Assistance for Adults In-Home (SA/IH) Program Manual Updates, , pdf27 KB
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CHANGE No. 02-11, Federal Poverty Guidelines, , pdf27 KB
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CHANGE NO. 02-12, CONVERSION OF FIGURES TO FORMS, pdf40 KB
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CHANGE No. 02-13, Federal Poverty Level UPDATE TO SA-IH MANUAL, , doc32 KB
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CHANGE NO. 02-14, SPECIAL ASSISTANCE TO THE CERTAIN DISABLED (SCD), pdf20 KB
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CHANGE No. 02-2017: State/County Special Assistance In-Home (Eligibility), , pdf19 KB
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CHANGE NO. 03-08, SPECIAL ASSISTANCE FOR ADULTS PROGRAM MANUAL UPDATES, pdf54 KB
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CHANGE NO. 03-10, SPECIAL ASSISTANCE FOR ADULTS PROGRAM MANUAL UPDATES, pdf27 KB
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CHANGE No. 03-11 Removal Of SA-5600 and SA-5700, , pdf22 KB
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CHANGE No. 03-12: Changes in the SA/IH PROGRAM, , pdf39 KB
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CHANGE NO. 03-14, RESIDENCY REQUIREMENT CHANGES, pdf53 KB
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CHANGE NO. 03-2017, SA ELIGIBILITY REDETERMINATIONS, pdf86 KB
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CHANGE No. 04-08, Special Assistance In-Home Program Manual Updates, , pdf33 KB
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CHANGE NO. 04-10, SPECIAL ASSISTANCE PROGRAM MANUAL UPDATES, pdf70 KB
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CHANGE NO. 04-11, SA-3110 FIGURES TO FORMS, pdf29 KB
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CHANGE NO. 04-2017, SA APPLICATION PROCESS, pdf127 KB
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CHANGE NO. 05-10, SPECIAL REVIEW CODES AND OVERPAYMENT RECOUPMENT ADJUSTMENT REQUESTS, pdf36 KB
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CHANGE NO. 05-11, SSI 2012 FEDERAL BENEFIT RATE (FBR) UPDATES IN THE SPECIAL ASSISTANCE MANUAL, pdf30 KB
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CHANGE No. 06-10, Special Review Codes, , pdf38 KB
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CHANGE No. 06-11, SSI 2012 Federal Benefit Rate (FBR) Updates in the Special Assistance In-Home Manual, , pdf25 KB
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CHANGE No. 1-14: 2014 FPL and IEM, , pdf24 KB
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Child Support Program Basics, pdf444 KB
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Child Welfare Practice Guidance for LGBTQ+ Youth, , pdf173 KB
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Child Welfare Resource for Unsafe Discipline Vs. Physical Abuse, , pdf192 KB
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Child Welfare Resources for Substance Affected Infants & Plan of Safe Care, , pdf192 KB
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Child Welfare Resources for Using Circles of Safety and Support to Build Safety Networks with Families, , pdf268 KB
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CMEP Resource: CAPP Referral Process, , pdf374 KB
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CMEP Resource: CMEP Portal Instructions for Social Workers, , pdf414 KB
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CMEP Resource: Information for Child Welfare on Clinical Assessment of Protective Parenting (CAPP), , pdf375 KB
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CN-01-2001: Revisions to Service Codes 572 & 395, pdf128 KB
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CN-01-2002: New Program Code 22 (Now Valid with Various, Specified Service Codes for Select Counties), pdf20 KB
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CN-01-2003: New Service Code 389 and New Program Code 50; Elimination of Service 321 with Program Code 21; Revisions to Program Code N (Now Valid with Service Code 350), pdf17 KB
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CN-01-2003: The purpose of this change notice is to provide instructions for the implementation of the new Work First User’s Manual., pdf61 KB
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CN-01-2003: The purpose of this Change Notice is to revise the EPIS Reporting Calendar to reflect the weeks for Federal Fiscal Year 2003., pdf12 KB
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CN-01-2004: New Service Code 120; Revisions to Service Code 250 & 532, pdf18 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2004: The purpose of this change notice is to provide instructions for the Systematic Alienage Verification Eligibility (SAVE) Information System web site., pdf195 KB
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CN-01-2004: The purpose of this change notice is to reissue the EPICS User’s Manual due to numerous clarifications in each section and adding new reports in Appendix F., pdf6 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2004: This change is effective immediately and makes obsolete DSS Administrative Letter No. 06-2003 Economic Independence., pdf10 KB
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social-services work-firstchange-notice
CN-01-2005: Revisions to Program Codes 5 & 6 (Now Valid with Various, Specified Service Codes), pdf94 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2005: This change notice transmits revisions to the EPICS User’s Manual to simplify research of Treasury Offset Program (TOP) collections., pdf91 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2005: This change notice transmits revisions to the Work First User’s Manual. Included in this change notice are the instructions on how to access First Stop and also to provide updated Notice Text information., pdf82 KB
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social-services work-first-userschange-notice
CN-01-2005: Work First Manual Section 102, Short-Term Services and Benefits, Figures 1 and 2, have been revised to update the chart that shows 200% of the Federal Poverty Guidelines., pdf14 KB
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social-services work-firstchange-notice
CN-01-2006: Deletions, Revisions & Additions to Multiple Service Codes, Program Codes and Service/Program Code Combinations, pdf88 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2006: The purpose of this letter is to provide guidelines on timely notices for Child Support non-cooperation sanctions., pdf73 KB
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social-services work-firstchange-notice
CN-01-2006: This change notice transmits revisions to the EPICS User’s Manual., pdf43 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2006: This change notice transmits revisions to the Work First User’s Manual., pdf51 KB
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social-services work-first-userschange-notice
CN-01-2007: Discontinuation of Program Codes 5, 6, 7 & 8; Revision to Program Code 12 (Valid with Service Codes 521, 522, 527, 532 & 544 for Select Counties), pdf44 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2007: The Federal Poverty Guidelines have been received for this year. Therefore, this change notice provides the updated monthly amounts for 2007., pdf70 KB
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social-services work-firstchange-notice
CN-01-2007: This change notice transmits revisions to the EPICS User’s Manual., pdf37 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2007: This change notice transmits revisions to the Work First User’s Manual., pdf40 KB
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social-services work-first-userschange-notice
CN-01-2008: Discontinuation to Program Code A with Specified Service Codes for Select Counties; New Program Code 13 with Specified Service Codes for Select Counties; Revisions to Program Code Y for Select Counties, pdf43 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2008: The changes that are addressed in the attached Section 103 of the Work First Manual are to clarify that workers are expected to monitor participants’ progress at least every 12 weeks., pdf46 KB
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social-services work-firstchange-notice
CN-01-2008: This change notice transmits revisions to the EPICS User’s Manual., pdf28 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2008: This change notice transmits revisions to the Work First User’s Manual., pdf33 KB
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social-services work-first-userschange-notice
CN-01-2009: Instructions for the SIS Client Entry Form, DSS-5027, III.A. Client Identification, Field 3, pdf30 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2009: The changes addressed in this notice are designed to provide clarification, correction and incorporate new policy into the Work First Policy Manual., pdf54 KB
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social-services work-firstchange-notice
CN-01-2009: This change notice transmits revisions to the EPICS User’s Manual., pdf29 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2009: This change notice transmits revisions to the Work First User’s Manual., pdf35 KB
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social-services work-first-userschange-notice
CN-01-2009: Update Disaster Food and Nutrition Services Manual, pdf19 KB
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food-and-nutrition-services-disaster social-serviceschange-notice
CN-01-2010: New Service Code 563 and Program Code 15, pdf33 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2010: The changes addressed in this notice are to provide policy clarification and language changes to ensure policy consistency., pdf51 KB
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social-services work-firstchange-notice
CN-01-2011: Discontinuation of Program Code 15; Revision to Program Code 16 (Now valid with Service Codes 564, 541, 542 & 543); Revision to Program Code 23 (Now valid with Service Codes 210, 215, 219, 220, 228, 229, 230, 330 & 390); Revision to Program Code J, pdf37 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2011: The policy addressed in this notice is for Work First Manual Section 002., pdf45 KB
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social-services work-firstchange-notice
CN-01-2011: This change notice transmits revisions to the EPICS User’s Manual., pdf37 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2012: Deletion of Program Code X when using Service Codes 002 & 816, pdf28 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2012: This change notice transmits revisions to the EPICS User’s Manual., pdf23 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2012: This change notice transmits revisions to the Work First User’s Manual., pdf56 KB
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social-services work-first-userschange-notice
CN-01-2013: Revisions to Service Code 380, 396 & 397 and Program Code 16, pdf33 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2013: This change notice transmits revisions to the EPICS User’s Manual., pdf22 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2014: Deletion of Service Code 564 & Program Code 16; Deletion of Service Code 350, 351 and Program Code 10; Deletion of Program Code 2 When Using Service Code 204; Deletion of Service Codes 879, 881 & 882, pdf31 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2014: This change notice transmits revisions to the EPICS User’s Manual., pdf23 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2015: New Program Code IHE (Now Valid for use with Service Code 219); Revision to Service Code 817; Deletion of Program Code 12 When Using Service Codes 521, 522, 527, 532, 537, 541, 542, 543, 544, 546, 547, 553 and 561, pdf139 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2015: This change notice provides information regarding the revisions to Manual Section 104B, Substance Use and Mental Health Initiative, to support the implementation of the mandated law., pdf143 KB
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social-services work-firstchange-notice
CN-01-2015: This change notice transmits revisions to the EPICS User’s Manual., pdf133 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2016: Coding in Preparation for Potential Statewide Implementation of the NC FAST- CSDW-Day Sheet Interface (previously referred to as “Plan A”), pdf150 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2016: This change notice transmits revisions to the EPICS User’s Manual., pdf253 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2016: Work First Manual Section 114, Income and Budgeting, is revised to remove duplicative income and budgeting policies now found in Section 4000 of the Integrated Eligibility Manual (IEM)., pdf131 KB
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social-services work-firstchange-notice
CN-01-2017: Revision to Program Code Z (Now Valid with Service Code 251), pdf24 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2017: The purpose of this Change Notice is to provide clarification and update to the policies contained in Work First Manual Section 111, Citizenship/Immigrant Requirement., pdf135 KB
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social-services work-firstchange-notice
CN-01-2017: This change notice transmits revisions to the EPICS Manual, pdf220 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-01-2018: New Program Code ADM for use with Service Codes 750, 752, 753 & 754, pdf246 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2018: This Change Notice provides notification of revision to Work First Manual Section 205, Payment Rules and Benefit Issuance, pdf184 KB
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social-services work-firstchange-notice
CN-01-2019: New Service Codes 106, 580, 581 and 582, pdf33 KB
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services-information-system-sis social-serviceschange-notice
CN-01-2019: This change notice provides clarification for Work First Manual Section 201, Reviews for Work First Family Assistance., pdf60 KB
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social-services work-firstchange-notice
CN-01-2020: New Program Code for use by county DSS workers to code time on the DSS-4263 Worker Daily Report of Services to Adult Protective Services., pdf117 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2001: Revisions to Service Codes 011 & 103 (Now Valid with Program Codes 0 & R), pdf121 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2002: Revisions to Program Codes 5 & 6 (Discontinued with Various Service Codes for Select Counties); Discontinuation of Program Code 11 with Service Codes 574, 575 & 576, pdf18 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2003: Revision to Program Code R (Now Valid with Service Code 527), pdf11 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2003: This section adds new policy, criteria and instructions for reporting aliens who are residing in the U.S. unlawfully., pdf12 KB
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social-services work-firstchange-notice
CN-02-2004: Deletions of Service Codes 393 & 394; Revisions to Service Code 532, pdf21 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2004: The purpose of this change notice is to provide instructions for the implementation of the Race, Ethnicity, and Language preference (R/E/L) changes to the Work First User’s Manual., pdf154 KB
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social-services work-first-userschange-notice
CN-02-2004: This change notice transmits revisions to the EPICS User’s Manual due to Race, Ethnicity, and Language mandates., pdf146 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-02-2004: Work First Manual Section 102, Short-Term Services and Benefits, Figures 1 and 2, have been revised to update the chart that shows 200% of the Federal Poverty Guidelines., pdf16 KB
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social-services work-firstchange-notice
CN-02-2005: Changes made to this section reflect current policy regarding Workers Compensation for Work Experience participants., pdf70 KB
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social-services work-firstchange-notice
CN-02-2005: Revisions to the SIS Client Entry Form DSS-5027, Section H, pdf60 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2005: This change notice transmits revisions to the EPICS Manual, pdf57 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-02-2005: This change notice transmits revisions to the Work First User’s Manual., pdf78 KB
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social-services work-first-userschange-notice
CN-02-2006: Instructions for the SIS Client Entry Form DSS-5027, Fields 19 & 25, pdf53 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2006: The purpose of this letter is to clarify existing Work First policy on Citizenship and Immigrant rules., pdf67 KB
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social-services work-firstchange-notice
CN-02-2006: This change notice transmits revisions to the EPICS User’s Manual., pdf32 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-02-2006: This change notice transmits revisions to the Work First User’s Manual., pdf56 KB
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social-services work-first-userschange-notice
CN-02-2007: New Program Code 12 (Now Valid with Service Codes 537 & 561), pdf44 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2007: The purpose of this Change Notice is to provide policy clarification and consistency., pdf58 KB
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social-services work-firstchange-notice
CN-02-2007: This change notice transmits revisions to the EPICS User’s Manual., pdf28 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-02-2007: This change notice transmits revisions to the Work First User’s Manual., pdf38 KB
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social-services work-first-userschange-notice
CN-02-2008: New Service Code 319; Revisions to Program Code 12 (Now Valid with Service Codes 541, 542, 543 & 553), pdf46 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2008: This change notice transmits revisions to the EPICS User’s Manual., pdf27 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-02-2008: This change notice transmits revisions to the Work First User’s Manual., pdf37 KB
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social-services work-first-userschange-notice
CN-02-2009: Instructions for the SIS Client Entry form, DSS – 5027, II. C. Using the Pages of the Form, Page 2; New Service Codes 117 & 118, pdf40 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2009: The changes that are addressed in this notice are to provide policy clarification, incorporate updated Federal guidance, and to address additional concerns cited by the Office of Civil Rights., pdf72 KB
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social-services work-firstchange-notice
CN-02-2009: This change notice transmits revisions to the Work First User’s Manual., pdf78 KB
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social-services work-first-userschange-notice
CN-02-2010: New Service Codes 352 & 353, pdf32 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2010: The changes that are addressed in this notice are to reflect policy changes as it relates to the State Plan, provide clarifications, ensure language consistency and streamline the manual., pdf74 KB
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social-services work-firstchange-notice
CN-02-2011: Revisions to Program Code 23 and Service Codes 210, 215, 219, 220, 228, 229, 330 & 390, pdf27 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2011: The policies addressed in the change notice are for Work First Manual Sections 111 and 130., pdf50 KB
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social-services work-firstchange-notice
CN-02-2012: Deletions, Revisions & Additions to Multiple Service Codes, Program Codes and Service/Program Code Combinations, pdf55 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2012: This change notice transmits revisions to the Work First User’s Manual., pdf39 KB
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social-services work-first-userschange-notice
CN-02-2013: New Program Code 24 (Now Valid with Service Code 120 & 333); New Service Codes 890, 891 & 892 (now Valid with Program Codes FS, HC, MA, PA, SA, T & 9); Clarification on Program Code R, pdf37 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2014: New Service Codes 340, 341, 342 & 343; New Program Code T; Discontinuation of Service Codes 392 & 395 with Program Codes 2 & HC2., pdf34 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2015: Revisions to Program Code S & S2 and Service Code 505, 515, 567 & 582; New Race Codes in Field 24, pdf148 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2016: New Program Code COM (Valid for Select Counties when using Services Codes 122, 324, 330, 333, 382, 383 & 390); Revisions to Program Code 9; Updates on the use of Service Codes 890, 891 & 892, pdf148 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2016: This change notice transmits revisions to the EPICS User’s Manual., pdf82 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-02-2017: New Service Code 112, pdf227 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2017: This Change Notice provides notification of revision to Work First Manual Section 104, The Application Interview and Section 130, Application Processing. The revision identifies substantive changes to both policy guidance and procedure., pdf187 KB
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social-services work-firstchange-notice
CN-02-2017: This change notice transmits revisions to the EPICS Manual, pdf210 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-02-2018: Clarification to Reporting Medicaid Transportation Purchased Cost, pdf212 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2018: This Change Notice provides notification of revision to Work First Manual Section 104B, Substance Use/ Mental Health Initiative., pdf169 KB
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social-services work-firstchange-notice
CN-02-2019: New Service Code 111, pdf219 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2020: Program Code S2 – 100% SNAP Employment & Training, is now valid with the following Service Codes for Cherokee County, pdf114 KB
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services-information-system-sis social-serviceschange-notice
CN-02-2022: Attachment 01 – Chapter I, pdf309 KB
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refugee-assistance social-serviceschange-notice
CN-03-2001: New Program Code 30 IV-B1 (Now Valid with Various Service Codes for Select Counties), pdf137 KB
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services-information-system-sis social-serviceschange-notice
CN-03-2002: Revision to Program Code R (Now Valid with Service Coe 230); Revision to Program Code 0 (Now Valid with Service Codes 104, 105, 212, 241, 293, 331 & 332), pdf15 KB
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services-information-system-sis social-serviceschange-notice
CN-03-2003: The purpose of this change is to clarify existing Family Violence Policy to include more specific guidelines in the areas of training, notification, screening, waivers, and confidentiality., pdf46 KB
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social-services work-firstchange-notice
CN-03-2004: The most significant change is the addition, at I. B., of a list of required verifications and documentation. Part II is also revised to clarify that a face to face interview is required at least once every twelve months., pdf66 KB
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social-services work-firstchange-notice
CN-03-2004: The purpose of this change notice is to provide an update to the Work First User’s Manual to support the implementation of the Work First changes in the TANF State Plan approved by the General Assembly (P.L. 104-193). , pdf150 KB
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social-services work-first-userschange-notice
CN-03-2005: Based on recommendations made by the Office of Civil Rights (OCR), policy changes have been made on the appropriate use of social security numbers in sections 104, 110, and 111., pdf81 KB
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social-services work-firstchange-notice
CN-03-2006: Federal Poverty Guidelines updated monthly amounts for 2006, pdf9 KB
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social-services work-firstchange-notice
CN-03-2006: This change notice transmits revisions to the EPICS Manual, pdf25 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-03-2006: This change notice transmits revisions to the Work First User’s Manual., pdf44 KB
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social-services work-first-userschange-notice
CN-03-2007: New Service Codes 017 and 018, pdf39 KB
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services-information-system-sis social-serviceschange-notice
CN-03-2007: The section has also been reformatted to allow for a clearer presentation of policy., pdf52 KB
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social-services work-firstchange-notice
CN-03-2007: This change notice transmits revisions to the Work First User’s Manual., pdf32 KB
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social-services work-first-userschange-notice
CN-03-2008: New Service Code 559, pdf34 KB
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services-information-system-sis social-serviceschange-notice
CN-03-2008: The changes that are addressed in this notice are to provide further guidance regarding immigrant access as recommended by the Office of Civil Rights., pdf45 KB
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social-services work-firstchange-notice
CN-03-2008: This change notice transmits revisions to the EPICS User’s Manual., pdf27 KB
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enterprise-program-integrity-control-system-epics social-serviceschange-notice
CN-03-2008: This change notice transmits revisions to the Work First User’s Manual., pdf45 KB
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social-services work-first-userschange-notice
CN-03-2009: The changes addressed in this notice are to provide clarification, language changes to ensure policy consistency and to streamline policy., pdf61 KB
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social-services work-firstchange-notice
CN-03-2010: New Fields added to the DSS 5027; New LINKS Service Codes; New System Edits for Data Entry, pdf32 KB
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services-information-system-sis social-serviceschange-notice
CN-03-2010: The changes addressed in this notice are to provide clarification as well as language changes to ensure policy consistency., pdf80 KB
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social-services work-firstchange-notice
CN-03-2011: Revisions to Program Code 16, pdf29 KB
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services-information-system-sis social-serviceschange-notice
CN-03-2011: The policies addressed in the change notice are for Work First Manual sections 111, 118, 119 and 120., pdf67 KB
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social-services work-firstchange-notice
CN-03-2012: Deletion of Service Codes 880 & 887; Revision to Service Code 870; New Service Code 437, pdf33 KB
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services-information-system-sis social-serviceschange-notice
CN-03-2013: Deletion of Service Codes 871 & 873; New Program Code S2 (Valid for Select Counties When Using Program Code 505, 515, 580 & 581); New Program Code RM (Now Valid with Service Codes 890, 891 & 892), pdf30 KB
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services-information-system-sis social-serviceschange-notice
CN-03-2014: Corrections to Program Code T with Service Codes 380 & 381, pdf140 KB
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services-information-system-sis social-serviceschange-notice
CN-03-2016: Revision to Program Code S2 (Valid for Select Counties when using Service Codes 580, 581 & 582), pdf140 KB
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services-information-system-sis social-serviceschange-notice
CN-03-2017: This Change Notice provides notification of revision to Work First Manual Section 118, Work Requirements and Services., pdf151 KB
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social-services work-firstchange-notice
CN-03-2019: Revision to Service Codes 106, 107 and 111, pdf28 KB
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services-information-system-sis social-serviceschange-notice
CN-03-2020: New Service and Program Codes for COVID funding, pdf117 KB
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services-information-system-sis social-serviceschange-notice
CN-04-2001: New Program Code 11 (Now Valid with Service Codes 574, 575 & 576); Revisions to Program Code N (Valid as of 9/22/2001 with Service Code 215); Revision to Program Code Q (Valid with Service Codes 121, 122 & 123 for Select Counties), pdf17 KB
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services-information-system-sis social-serviceschange-notice
CN-04-2002: Revisions to Program Code X, R, 0 & 9 (Now Valid with Service 215); Revision to Program Code 7 & 22 (No longer valid with Service Code 215), pdf16 KB
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services-information-system-sis social-serviceschange-notice
CN-04-2003: The purpose of this change notice is to delete all references to Automated Food Stamps (AFS)., pdf86 KB
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social-services work-firstchange-notice
CN-04-2004: Procedures are being added to Section 210 (Payment Procedures) of the Work First Manual, pdf10 KB
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social-services work-firstchange-notice
CN-04-2005: Work First Manual Section 118, including figures 2 and 10, were updated to reflect the new Workers Compensation Insurance Carrier, Granite State Company/AIG Group., pdf73 KB
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social-services work-firstchange-notice
CN-04-2006: Federal law requires that the Temporary Assistance for Needy Families (TANF) program comply with the Americans with Disabilities Act (ADA)., pdf10 KB
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social-services work-firstchange-notice
CN-04-2006: This change notice transmits revisions to the Work First User’s Manual., pdf26 KB
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social-services work-first-userschange-notice
CN-04-2007: The changes that are addressed in the attached sections of the Work First Manual are to clarify that those applicants or recipients providing evidence of currently participating in a treatment program are not required during application or review, if appropriate, to be screened for substance abuse, to clarify that spouses of step relatives do not meet the kinship rule, and to incorporate the changes related to the Work Verification Plan as a result of the Deficit Reduction Act of 2005., pdf49 KB
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social-services work-firstchange-notice
CN-04-2008: Figures 1 and 2 have been revised to reflect the new 150 and 200 percent poverty guidelines., pdf44 KB
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social-services work-firstchange-notice
CN-04-2008: This change notice transmits revisions to the Work First User’s Manual., pdf38 KB
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social-services work-first-userschange-notice
CN-04-2010: New Service Code 564; Revision to Program Code 15 (Now Valid with Service Codes 541, 542, 543); Discontinuation of Service Code 563, pdf31 KB
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services-information-system-sis social-serviceschange-notice
CN-04-2010: The changes addressed in this notice are to provide policy clarifications., pdf58 KB
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social-services work-firstchange-notice
CN-04-2011: Revisions to Program Codes A, Y & 13 in Regard to the Adolescent Parenting Program, pdf37 KB
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services-information-system-sis social-serviceschange-notice
CN-04-2011: This change notice provides clarification and revision to Work First Manual section 203., pdf46 KB
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social-services work-firstchange-notice
CN-04-2012: Revision to Program Codes N & X (Now Valid with Service Code 333), pdf30 KB
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services-information-system-sis social-serviceschange-notice
CN-04-2013: Deletion of Service Codes 396 & 397; New Service Code 817 (Valid for Select Counties when using Program Code L), pdf26 KB
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services-information-system-sis social-serviceschange-notice
CN-04-2014: Clarification to Reporting 75% FFP for Medicaid Eligibility Activities, pdf146 KB
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services-information-system-sis social-serviceschange-notice
CN-04-2019: Deletion of Service Codes 352 & 353, pdf59 KB
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services-information-system-sis social-serviceschange-notice
CN-04-2020: New Service Codes 889 & 893 for LIEAP CARES funding, pdf114 KB
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services-information-system-sis social-serviceschange-notice
CN-05-2003: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for 2003., pdf12 KB
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social-services work-firstchange-notice
CN-05-2004: North Carolina implemented a new state TANF Plan effective October 1, 2003.,