Document Category: Social Services

Introduction Work First Family Assistance (WFFA) Cases Medicaid (MAO) Cases Foster Care (IV-E & SFHF) Cases Public Assistance (Pa) Case Referrals/Creation NC FAST/Acts Interface NC FAST/Triggers

Introduction Locate Overview State Parent Locator Service (SPLS) Expanded Federal Parent Locator Service (EFPLS) State Services Portal (SSP) Federal Case Registry (FCR) NC New Hire Directory (NHD) Other Automated Locate Sources Automated Locate Activities Manual Locate Sources Manual Locate Activities Unsuccessful Locate Activities Quick Locate Activities

Introduction Intake/Case Assignment Overview The Intake Interview CSS Participant And Case Identification Numbers Case Assignment to Processing Status Case Assignment to Processing Unit Case Assignment to A CSS Caseworker Online Case Referral/Reassignment

Introduction CSS Program Overview The Child Support Services Application (Dss-4451) Provision of CSS Services Application Fee for CSS Services Annual Fee for CSS Services Agency/Custodial Parent Communication Time Frames for Case Processing Incentives CSS Information Available to The General Public