I. MANAGED CARE
II. COMMUNITY CARE OF NORTH CAROLINA (CCNC)/CAROLINA ACCESS (CA)
III. TYPES OF EXCEMPTIONS
IV. APPLICATION
V. RECERTIFICATION
VI. CHANGE IN SITUATION
VII. BENEFICIARY COMPLAINTS AND INQUIRIES
VIII. PROVIDER INQUIRIES
IX. LOCAL MANAGEMENT ENTITY/MANAGED CARE ORGANIZATION (LME-MCO)
X. APPLICATION
XI. RECERTIFICATION
XII. CHANGE IN SITUATION
XIII. INCORRECT COUNTY
XIV. APPEALS AND HEARINGS