NCDHHS Policies and Manuals

NCDHHS Policies and Manuals > Divisional N-Z > Social Services > Services Information System (SIS)

Services Information System (SIS)

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Title	Type	Format	Size
SIS100 Instructions for the SIS Client Entry Form DSS-5027	Manual	pdf	1 MB	Open Preview
SIS101 Services Information System Client Entry Form DSS-5027 Appendix A	Manual	pdf	238 KB	Open Preview
SIS200 Instructions for Worker Daily Report of Services DSS-4263	Manual	pdf	181 KB	Open Preview
SIS500 Repatriation Services Appendix D	Manual	pdf	16 KB	Open Preview
PM-REM-AL-01-2011: Services Information System (SIS) ID Number Target to Target ID Merge	Administrative Letter	pdf	18 KB	Open Preview
PM-REM-AL-04-2010: Services Information System (SIS) ID Merge Menu Access Instructions	Administrative Letter	pdf	19 KB	Open Preview
PM-REM-AL 03-2010: Services Information System (SIS) ID Number Merge Reports	Administrative Letter	pdf	77 KB	Open Preview
PM-REM-AL-02-2009: SIS SSN Conversion and Upcoming Changes	Administrative Letter	pdf	38 KB	Open Preview
PM-REM-AL-01-2007: Preparation for Mass Conversion of Case Manager’s Social Security Number to an Alternative Worker ID in the Services Information System (SIS) and Central Registry (CYA)	Administrative Letter	pdf	176 KB	Open Preview
PM-REM-AL-02-2007: Newly Created Menu Screen in the Services Information System (SIS)	Administrative Letter	pdf	91 KB	Open Preview
PM-REM-AL-03-2007: Case Managers with Multiple Social Security Numbers or Alternate IDs in the Services Information System (SIS)	Administrative Letter	pdf	117 KB	Open Preview
PM-REM-AL-04-2007: Newly Created Menu Screen in the Services Information System (SIS)	Administrative Letter	pdf	173 KB	Open Preview
PM-REM-AL-05-2007: NCXPTR Report ‘DHRSYA SYA220 LIST WORKER ID #’	Administrative Letter	pdf	77 KB	Open Preview
CN-10-2000: Revisions to Program Codes 0 (Valid with Service Codes 011 & 103 for Select Counties)	Change Notice	pdf	124 KB	Open Preview
CN-09-2000: Corrections to Change Notice No. 7-2000	Change Notice	pdf	25 KB	Open Preview
CN-08-2000: Revisions to Service Codes 132, 133, 134 & 135	Change Notice	pdf	43 KB	Open Preview
CN-07-2000: Revisions to Multiple Service Codes, Program Codes and Service/Program Code Combinations	Change Notice	pdf	141 KB	Open Preview
CN-06-2000: Expansion to Program Code Field; Revisions to Program Code 0 with Various Service Codes	Change Notice	pdf	240 KB	Open Preview
CN-04-2001: New Program Code 11 (Now Valid with Service Codes 574, 575 & 576); Revisions to Program Code N (Valid as of 9/22/2001 with Service Code 215); Revision to Program Code Q (Valid with Service Codes 121, 122 & 123 for Select Counties)	Change Notice	pdf	17 KB	Open Preview
CN-03-2001: New Program Code 30 IV-B1 (Now Valid with Various Service Codes for Select Counties)	Change Notice	pdf	137 KB	Open Preview
CN-02-2001: Revisions to Service Codes 011 & 103 (Now Valid with Program Codes 0 & R)	Change Notice	pdf	121 KB	Open Preview
CN-01-2001: Revisions to Service Codes 572 & 395	Change Notice	pdf	128 KB	Open Preview
CN-04-2002: Revisions to Program Code X, R, 0 & 9 (Now Valid with Service 215); Revision to Program Code 7 & 22 (No longer valid with Service Code 215)	Change Notice	pdf	16 KB	Open Preview
CN-03-2002: Revision to Program Code R (Now Valid with Service Coe 230); Revision to Program Code 0 (Now Valid with Service Codes 104, 105, 212, 241, 293, 331 & 332)	Change Notice	pdf	15 KB	Open Preview
CN-02-2002: Revisions to Program Codes 5 & 6 (Discontinued with Various Service Codes for Select Counties); Discontinuation of Program Code 11 with Service Codes 574, 575 & 576	Change Notice	pdf	18 KB	Open Preview
CN-01-2002: New Program Code 22 (Now Valid with Various, Specified Service Codes for Select Counties)	Change Notice	pdf	20 KB	Open Preview
CN-02-2003: Revision to Program Code R (Now Valid with Service Code 527)	Change Notice	pdf	11 KB	Open Preview
CN-01-2003: New Service Code 389 and New Program Code 50; Elimination of Service 321 with Program Code 21; Revisions to Program Code N (Now Valid with Service Code 350)	Change Notice	pdf	17 KB	Open Preview
CN-02-2004: Deletions of Service Codes 393 & 394; Revisions to Service Code 532	Change Notice	pdf	21 KB	Open Preview
CN-01-2004: New Service Code 120; Revisions to Service Code 250 & 532	Change Notice	pdf	18 KB	Open Preview
CN-02-2005: Revisions to the SIS Client Entry Form DSS-5027, Section H	Change Notice	pdf	60 KB	Open Preview
CN-01-2005: Revisions to Program Codes 5 & 6 (Now Valid with Various, Specified Service Codes)	Change Notice	pdf	94 KB	Open Preview
CN-02-2006: Instructions for the SIS Client Entry Form DSS-5027, Fields 19 & 25	Change Notice	pdf	53 KB	Open Preview
CN-01-2006: Deletions, Revisions & Additions to Multiple Service Codes, Program Codes and Service/Program Code Combinations	Change Notice	pdf	88 KB	Open Preview
CN-03-2007: New Service Codes 017 and 018	Change Notice	pdf	39 KB	Open Preview
CN-02-2007: New Program Code 12 (Now Valid with Service Codes 537 & 561)	Change Notice	pdf	44 KB	Open Preview
CN-01-2007: Discontinuation of Program Codes 5, 6, 7 & 8; Revision to Program Code 12 (Valid with Service Codes 521, 522, 527, 532 & 544 for Select Counties)	Change Notice	pdf	44 KB	Open Preview
CN-03-2008: New Service Code 559	Change Notice	pdf	34 KB	Open Preview
CN-02-2008: New Service Code 319; Revisions to Program Code 12 (Now Valid with Service Codes 541, 542, 543 & 553)	Change Notice	pdf	46 KB	Open Preview
CN-01-2008: Discontinuation to Program Code A with Specified Service Codes for Select Counties; New Program Code 13 with Specified Service Codes for Select Counties; Revisions to Program Code Y for Select Counties	Change Notice	pdf	43 KB	Open Preview
CN-02-2009: Instructions for the SIS Client Entry form, DSS – 5027, II. C. Using the Pages of the Form, Page 2; New Service Codes 117 & 118	Change Notice	pdf	40 KB	Open Preview
CN-01-2009: Instructions for the SIS Client Entry Form, DSS-5027, III.A. Client Identification, Field 3	Change Notice	pdf	30 KB	Open Preview
CN-04-2010: New Service Code 564; Revision to Program Code 15 (Now Valid with Service Codes 541, 542, 543); Discontinuation of Service Code 563	Change Notice	pdf	31 KB	Open Preview
CN-03-2010: New Fields added to the DSS 5027; New LINKS Service Codes; New System Edits for Data Entry	Change Notice	pdf	32 KB	Open Preview
CN-02-2010: New Service Codes 352 & 353	Change Notice	pdf	32 KB	Open Preview
CN-01-2010: New Service Code 563 and Program Code 15	Change Notice	pdf	33 KB	Open Preview
CN-05-2011: Revision to Service Code 991	Change Notice	pdf	32 KB	Open Preview
CN-04-2011: Revisions to Program Codes A, Y & 13 in Regard to the Adolescent Parenting Program	Change Notice	pdf	37 KB	Open Preview
CN-03-2011: Revisions to Program Code 16	Change Notice	pdf	29 KB	Open Preview
CN-02-2011: Revisions to Program Code 23 and Service Codes 210, 215, 219, 220, 228, 229, 330 & 390	Change Notice	pdf	27 KB	Open Preview
CN-01-2011: Discontinuation of Program Code 15; Revision to Program Code 16 (Now valid with Service Codes 564, 541, 542 & 543); Revision to Program Code 23 (Now valid with Service Codes 210, 215, 219, 220, 228, 229, 230, 330 & 390); Revision to Program Code J	Change Notice	pdf	37 KB	Open Preview
CN-05-2012: Deletion of Program Code Z when using Service Codes 320 & 322; Revision to Program Code X (Now valid when using Service Codes 322 & 228)	Change Notice	pdf	39 KB	Open Preview
CN-04-2012: Revision to Program Codes N & X (Now Valid with Service Code 333)	Change Notice	pdf	30 KB	Open Preview
CN-03-2012: Deletion of Service Codes 880 & 887; Revision to Service Code 870; New Service Code 437	Change Notice	pdf	33 KB	Open Preview
CN-02-2012: Deletions, Revisions & Additions to Multiple Service Codes, Program Codes and Service/Program Code Combinations	Change Notice	pdf	55 KB	Open Preview
CN-01-2012: Deletion of Program Code X when using Service Codes 002 & 816	Change Notice	pdf	28 KB	Open Preview
CN-04-2013: Deletion of Service Codes 396 & 397; New Service Code 817 (Valid for Select Counties when using Program Code L)	Change Notice	pdf	26 KB	Open Preview
CN-03-2013: Deletion of Service Codes 871 & 873; New Program Code S2 (Valid for Select Counties When Using Program Code 505, 515, 580 & 581); New Program Code RM (Now Valid with Service Codes 890, 891 & 892)	Change Notice	pdf	30 KB	Open Preview
CN-02-2013: New Program Code 24 (Now Valid with Service Code 120 & 333); New Service Codes 890, 891 & 892 (now Valid with Program Codes FS, HC, MA, PA, SA, T & 9); Clarification on Program Code R	Change Notice	pdf	37 KB	Open Preview
CN-01-2013: Revisions to Service Code 380, 396 & 397 and Program Code 16	Change Notice	pdf	33 KB	Open Preview
CN-06-2014: New Program Code CRF (Valid for Select Counties when using Service Codes 210, 219, 220 & 228); New Program Code HC (Now Valid with Service Code 872); Revisions to Service Codes 340, 341, 343, 890, 891 & 892	Change Notice	pdf	151 KB	Open Preview
CN-05-2014: New Program Code IHE (Now Valid with Service Codes 215 & 228); New Program Code CPS (Now Valid with Service Codes 210, 211, 215, 219, 220, 228 & 229)	Change Notice	pdf	144 KB	Open Preview
CN-04-2014: Clarification to Reporting 75% FFP for Medicaid Eligibility Activities	Change Notice	pdf	146 KB	Open Preview
CN-03-2014: Corrections to Program Code T with Service Codes 380 & 381	Change Notice	pdf	140 KB	Open Preview
CN-02-2014: New Service Codes 340, 341, 342 & 343; New Program Code T; Discontinuation of Service Codes 392 & 395 with Program Codes 2 & HC2.	Change Notice	pdf	34 KB	Open Preview
CN-01-2014: Deletion of Service Code 564 & Program Code 16; Deletion of Service Code 350, 351 and Program Code 10; Deletion of Program Code 2 When Using Service Code 204; Deletion of Service Codes 879, 881 & 882	Change Notice	pdf	31 KB	Open Preview
CN-02-2015: Revisions to Program Code S & S2 and Service Code 505, 515, 567 & 582; New Race Codes in Field 24	Change Notice	pdf	148 KB	Open Preview
CN-01-2015: New Program Code IHE (Now Valid for use with Service Code 219); Revision to Service Code 817; Deletion of Program Code 12 When Using Service Codes 521, 522, 527, 532, 537, 541, 542, 543, 544, 546, 547, 553 and 561	Change Notice	pdf	139 KB	Open Preview
CN-03-2016: Revision to Program Code S2 (Valid for Select Counties when using Service Codes 580, 581 & 582)	Change Notice	pdf	140 KB	Open Preview
CN-02-2016: New Program Code COM (Valid for Select Counties when using Services Codes 122, 324, 330, 333, 382, 383 & 390); Revisions to Program Code 9; Updates on the use of Service Codes 890, 891 & 892	Change Notice	pdf	148 KB	Open Preview
CN-01-2016: Coding in Preparation for Potential Statewide Implementation of the NC FAST- CSDW-Day Sheet Interface (previously referred to as “Plan A”)	Change Notice	pdf	150 KB	Open Preview
CN-02-2017: New Service Code 112	Change Notice	pdf	227 KB	Open Preview
CN-01-2017: Revision to Program Code Z (Now Valid with Service Code 251)	Change Notice	pdf	24 KB	Open Preview
CN-02-2018: Clarification to Reporting Medicaid Transportation Purchased Cost	Change Notice	pdf	212 KB	Open Preview
CN-01-2018: New Program Code ADM for use with Service Codes 750, 752, 753 & 754	Change Notice	pdf	246 KB	Open Preview
CN-07-2019: Revision to Program Code S2 (Valid for Select Counties when using Service Codes 505, 515, 580, 581 and 582)	Change Notice	pdf	115 KB	Open Preview
CN-06-2019: New Service Codes for Other Non-DSS Reimbursable Service	Change Notice	pdf	123 KB	Open Preview
CN-05-2019: New Service Codes for use by county DSS workers to record time spent as part of disaster relief efforts	Change Notice	pdf	31 KB	Open Preview
CN-04-2019: Deletion of Service Codes 352 & 353	Change Notice	pdf	59 KB	Open Preview
CN-03-2019: Revision to Service Codes 106, 107 and 111	Change Notice	pdf	28 KB	Open Preview
CN-02-2019: New Service Code 111	Change Notice	pdf	219 KB	Open Preview
CN-01-2019: New Service Codes 106, 580, 581 and 582	Change Notice	pdf	33 KB	Open Preview
CN-01-2020: New Program Code for use by county DSS workers to code time on the DSS-4263 Worker Daily Report of Services to Adult Protective Services.	Change Notice	pdf	117 KB	Open Preview
CN-02-2020: Program Code S2 – 100% SNAP Employment & Training, is now valid with the following Service Codes for Cherokee County	Change Notice	pdf	114 KB	Open Preview
CN-03-2020: New Service and Program Codes for COVID funding	Change Notice	pdf	117 KB	Open Preview
CN-04-2020: New Service Codes 889 & 893 for LIEAP CARES funding	Change Notice	pdf	114 KB	Open Preview
CN-05-2020: Revisions to Service Codes 889 & 893 for LIEAP CARES funding	Change Notice	pdf	110 KB	Open Preview
CN-06-2020: New Program Code OAC for use with Service Codes 041, 042, and 045	Change Notice	pdf	109 KB	Open Preview
CN-SIS-01-2021: Program Code N is now valid with Service Code 750.	Change Notice	pdf	116 KB	Open Preview
CN-SIS-02-2021: The use of Program Code N2 with Service Code 750 in SIS is temporarily suspended due to technical issues within the County Administration Reimbursement System (CARS).	Change Notice	pdf	95 KB	Open Preview
CN-SIS-03-2021: SIS100.03 Completing the Form and SIS100.04 DSS-5027 Data Entry Instructions and have been edited to reflect the changes SIS300.09 Definition has been revised with a new definition, SIS400 Program Code Definitions has been revised with a new Definition	Change Notice	pdf	112 KB	Open Preview
CN-SIS-04-2021: SIS 300.02 Service Code 202 – Protective Services for Adult/Evaluation and Service Code 204 – Protective Services for Adult/Evaluation have been updated to include use with Program Code – MAC – Medicaid Admistrative Claiming. The Program Code description can be found in SIS 400.	Change Notice	pdf	101 KB	Open Preview
CN-SIS-05-2021: SIS 100.02 Use of the Form has been updated to include revised instructions when using the DSS-5027 form.	Change Notice	pdf	103 KB	Open Preview
CN-SIS-06-2021: New Service Codes 887 Low Income Household Water Assistance Program (LIHWAP) with Program Code WAP and 893 Low Income Household Water Assistance Program (Services) Part II Only. Appendix B has been edited to reflect the changes above.	Change Notice	pdf	107 KB	Open Preview
CN-SIS-01-2022: Service Codes 889 and 893 has been revised.	Change Notice	pdf	110 KB	Open Preview
CN-SIS-01-2022: Appendix B has been edited to reflect the changes above	Change Notice	pdf	110 KB	Open Preview
CN-SIS-02-2022: Updates have been made to Service Codes 887, 889, and 893 under Section SIS300.07.	Change Notice	pdf	105 KB	Open Preview
CN-SIS-02-2022: Appendix B has been edited to reflect the changes above.	Change Notice	pdf	105 KB	Open Preview
CN-SIS-03-2022: Appendix B has been revised and update to incorporate required changes in response to the federal IV-E regulations.	Change Notice	pdf	141 KB	Open Preview
CN-SIS-04-2022: Appendix B has been revised: New Service Code 205 (APS Essential Services)	Change Notice	pdf	103 KB	Open Preview

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