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NCDHHS Policies and Manuals  >  Divisional N-Z  >  Social Services  >  Services Information System (SIS)

Services Information System (SIS)

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SIS100 Instructions for the SIS Client Entry Form DSS-5027, pdf1 MB
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SIS101 Services Information System Client Entry Form DSS-5027 Appendix A, pdf238 KB
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SIS200 Instructions for Worker Daily Report of Services DSS-4263, pdf181 KB
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SIS500 Repatriation Services Appendix D, pdf16 KB
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PM-REM-AL-01-2011: Services Information System (SIS) ID Number Target to Target ID Merge, pdf18 KB
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PM-REM-AL-04-2010: Services Information System (SIS) ID Merge Menu Access Instructions, pdf19 KB
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PM-REM-AL 03-2010: Services Information System (SIS) ID Number Merge Reports, pdf77 KB
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PM-REM-AL-02-2009: SIS SSN Conversion and Upcoming Changes, pdf38 KB
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PM-REM-AL-01-2007: Preparation for Mass Conversion of Case Manager’s Social Security Number to an Alternative Worker ID in the Services Information System (SIS) and Central Registry (CYA), pdf176 KB
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PM-REM-AL-02-2007: Newly Created Menu Screen in the Services Information System (SIS), pdf91 KB
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PM-REM-AL-03-2007: Case Managers with Multiple Social Security Numbers or Alternate IDs in the Services Information System (SIS), pdf117 KB
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PM-REM-AL-04-2007: Newly Created Menu Screen in the Services Information System (SIS), pdf173 KB
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PM-REM-AL-05-2007: NCXPTR Report ‘DHRSYA SYA220 LIST WORKER ID #’, pdf77 KB
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CN-10-2000: Revisions to Program Codes 0 (Valid with Service Codes 011 & 103 for Select Counties), pdf124 KB
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CN-09-2000: Corrections to Change Notice No. 7-2000, pdf25 KB
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CN-08-2000: Revisions to Service Codes 132, 133, 134 & 135, pdf43 KB
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CN-07-2000: Revisions to Multiple Service Codes, Program Codes and Service/Program Code Combinations, pdf141 KB
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CN-06-2000: Expansion to Program Code Field; Revisions to Program Code 0 with Various Service Codes, pdf240 KB
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CN-04-2001: New Program Code 11 (Now Valid with Service Codes 574, 575 & 576); Revisions to Program Code N (Valid as of 9/22/2001 with Service Code 215); Revision to Program Code Q (Valid with Service Codes 121, 122 & 123 for Select Counties), pdf17 KB
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CN-03-2001: New Program Code 30 IV-B1 (Now Valid with Various Service Codes for Select Counties), pdf137 KB
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CN-02-2001: Revisions to Service Codes 011 & 103 (Now Valid with Program Codes 0 & R), pdf121 KB
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CN-01-2001: Revisions to Service Codes 572 & 395, pdf128 KB
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CN-04-2002: Revisions to Program Code X, R, 0 & 9 (Now Valid with Service 215); Revision to Program Code 7 & 22 (No longer valid with Service Code 215), pdf16 KB
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CN-03-2002: Revision to Program Code R (Now Valid with Service Coe 230); Revision to Program Code 0 (Now Valid with Service Codes 104, 105, 212, 241, 293, 331 & 332), pdf15 KB
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CN-02-2002: Revisions to Program Codes 5 & 6 (Discontinued with Various Service Codes for Select Counties); Discontinuation of Program Code 11 with Service Codes 574, 575 & 576, pdf18 KB
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CN-01-2002: New Program Code 22 (Now Valid with Various, Specified Service Codes for Select Counties), pdf20 KB
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CN-02-2003: Revision to Program Code R (Now Valid with Service Code 527), pdf11 KB
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CN-01-2003: New Service Code 389 and New Program Code 50; Elimination of Service 321 with Program Code 21; Revisions to Program Code N (Now Valid with Service Code 350), pdf17 KB
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CN-02-2004: Deletions of Service Codes 393 & 394; Revisions to Service Code 532, pdf21 KB
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CN-01-2004: New Service Code 120; Revisions to Service Code 250 & 532, pdf18 KB
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CN-02-2005: Revisions to the SIS Client Entry Form DSS-5027, Section H, pdf60 KB
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CN-01-2005: Revisions to Program Codes 5 & 6 (Now Valid with Various, Specified Service Codes), pdf94 KB
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CN-02-2006: Instructions for the SIS Client Entry Form DSS-5027, Fields 19 & 25, pdf53 KB
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CN-01-2006: Deletions, Revisions & Additions to Multiple Service Codes, Program Codes and Service/Program Code Combinations, pdf88 KB
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CN-03-2007: New Service Codes 017 and 018, pdf39 KB
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CN-02-2007: New Program Code 12 (Now Valid with Service Codes 537 & 561), pdf44 KB
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CN-01-2007: Discontinuation of Program Codes 5, 6, 7 & 8; Revision to Program Code 12 (Valid with Service Codes 521, 522, 527, 532 & 544 for Select Counties), pdf44 KB
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CN-03-2008: New Service Code 559, pdf34 KB
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CN-02-2008: New Service Code 319; Revisions to Program Code 12 (Now Valid with Service Codes 541, 542, 543 & 553), pdf46 KB
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CN-01-2008: Discontinuation to Program Code A with Specified Service Codes for Select Counties; New Program Code 13 with Specified Service Codes for Select Counties; Revisions to Program Code Y for Select Counties, pdf43 KB
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CN-02-2009: Instructions for the SIS Client Entry form, DSS – 5027, II. C. Using the Pages of the Form, Page 2; New Service Codes 117 & 118, pdf40 KB
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CN-01-2009: Instructions for the SIS Client Entry Form, DSS-5027, III.A. Client Identification, Field 3, pdf30 KB
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CN-04-2010: New Service Code 564; Revision to Program Code 15 (Now Valid with Service Codes 541, 542, 543); Discontinuation of Service Code 563, pdf31 KB
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CN-03-2010: New Fields added to the DSS 5027; New LINKS Service Codes; New System Edits for Data Entry, pdf32 KB
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CN-02-2010: New Service Codes 352 & 353, pdf32 KB
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CN-01-2010: New Service Code 563 and Program Code 15, pdf33 KB
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CN-05-2011: Revision to Service Code 991, pdf32 KB
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CN-04-2011: Revisions to Program Codes A, Y & 13 in Regard to the Adolescent Parenting Program, pdf37 KB
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CN-03-2011: Revisions to Program Code 16, pdf29 KB
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CN-02-2011: Revisions to Program Code 23 and Service Codes 210, 215, 219, 220, 228, 229, 330 & 390, pdf27 KB
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CN-01-2011: Discontinuation of Program Code 15; Revision to Program Code 16 (Now valid with Service Codes 564, 541, 542 & 543); Revision to Program Code 23 (Now valid with Service Codes 210, 215, 219, 220, 228, 229, 230, 330 & 390); Revision to Program Code J, pdf37 KB
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CN-05-2012: Deletion of Program Code Z when using Service Codes 320 & 322; Revision to Program Code X (Now valid when using Service Codes 322 & 228), pdf39 KB
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CN-04-2012: Revision to Program Codes N & X (Now Valid with Service Code 333), pdf30 KB
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CN-03-2012: Deletion of Service Codes 880 & 887; Revision to Service Code 870; New Service Code 437, pdf33 KB
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CN-02-2012: Deletions, Revisions & Additions to Multiple Service Codes, Program Codes and Service/Program Code Combinations, pdf55 KB
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CN-01-2012: Deletion of Program Code X when using Service Codes 002 & 816, pdf28 KB
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CN-04-2013: Deletion of Service Codes 396 & 397; New Service Code 817 (Valid for Select Counties when using Program Code L), pdf26 KB
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CN-03-2013: Deletion of Service Codes 871 & 873; New Program Code S2 (Valid for Select Counties When Using Program Code 505, 515, 580 & 581); New Program Code RM (Now Valid with Service Codes 890, 891 & 892), pdf30 KB
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CN-02-2013: New Program Code 24 (Now Valid with Service Code 120 & 333); New Service Codes 890, 891 & 892 (now Valid with Program Codes FS, HC, MA, PA, SA, T & 9); Clarification on Program Code R, pdf37 KB
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CN-01-2013: Revisions to Service Code 380, 396 & 397 and Program Code 16, pdf33 KB
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CN-06-2014: New Program Code CRF (Valid for Select Counties when using Service Codes 210, 219, 220 & 228); New Program Code HC (Now Valid with Service Code 872); Revisions to Service Codes 340, 341, 343, 890, 891 & 892, pdf151 KB
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CN-05-2014: New Program Code IHE (Now Valid with Service Codes 215 & 228); New Program Code CPS (Now Valid with Service Codes 210, 211, 215, 219, 220, 228 & 229), pdf144 KB
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CN-04-2014: Clarification to Reporting 75% FFP for Medicaid Eligibility Activities, pdf146 KB
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CN-03-2014: Corrections to Program Code T with Service Codes 380 & 381, pdf140 KB
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CN-02-2014: New Service Codes 340, 341, 342 & 343; New Program Code T; Discontinuation of Service Codes 392 & 395 with Program Codes 2 & HC2., pdf34 KB
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CN-01-2014: Deletion of Service Code 564 & Program Code 16; Deletion of Service Code 350, 351 and Program Code 10; Deletion of Program Code 2 When Using Service Code 204; Deletion of Service Codes 879, 881 & 882, pdf31 KB
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CN-02-2015: Revisions to Program Code S & S2 and Service Code 505, 515, 567 & 582; New Race Codes in Field 24, pdf148 KB
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CN-01-2015: New Program Code IHE (Now Valid for use with Service Code 219); Revision to Service Code 817; Deletion of Program Code 12 When Using Service Codes 521, 522, 527, 532, 537, 541, 542, 543, 544, 546, 547, 553 and 561, pdf139 KB
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CN-03-2016: Revision to Program Code S2 (Valid for Select Counties when using Service Codes 580, 581 & 582), pdf140 KB
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CN-02-2016: New Program Code COM (Valid for Select Counties when using Services Codes 122, 324, 330, 333, 382, 383 & 390); Revisions to Program Code 9; Updates on the use of Service Codes 890, 891 & 892, pdf148 KB
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CN-01-2016: Coding in Preparation for Potential Statewide Implementation of the NC FAST- CSDW-Day Sheet Interface (previously referred to as “Plan A”), pdf150 KB
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CN-02-2017: New Service Code 112, pdf227 KB
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CN-01-2017: Revision to Program Code Z (Now Valid with Service Code 251), pdf24 KB
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CN-02-2018: Clarification to Reporting Medicaid Transportation Purchased Cost, pdf212 KB
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CN-01-2018: New Program Code ADM for use with Service Codes 750, 752, 753 & 754, pdf246 KB
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CN-07-2019: Revision to Program Code S2 (Valid for Select Counties when using Service Codes 505, 515, 580, 581 and 582), pdf115 KB
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CN-06-2019: New Service Codes for Other Non-DSS Reimbursable Service, pdf123 KB
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CN-05-2019: New Service Codes for use by county DSS workers to record time spent as part of disaster relief efforts, pdf31 KB
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CN-04-2019: Deletion of Service Codes 352 & 353, pdf59 KB
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CN-03-2019: Revision to Service Codes 106, 107 and 111, pdf28 KB
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CN-02-2019: New Service Code 111, pdf219 KB
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CN-01-2019: New Service Codes 106, 580, 581 and 582, pdf33 KB
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CN-01-2020: New Program Code for use by county DSS workers to code time on the DSS-4263 Worker Daily Report of Services to Adult Protective Services., pdf117 KB
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CN-02-2020: Program Code S2 – 100% SNAP Employment & Training, is now valid with the following Service Codes for Cherokee County, pdf114 KB
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CN-03-2020: New Service and Program Codes for COVID funding, pdf117 KB
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CN-04-2020: New Service Codes 889 & 893 for LIEAP CARES funding, pdf114 KB
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CN-05-2020: Revisions to Service Codes 889 & 893 for LIEAP CARES funding, pdf110 KB
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CN-06-2020: New Program Code OAC  for use with Service Codes 041, 042, and 045, pdf109 KB
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CN-SIS-01-2021: Program Code N is now valid with Service Code 750., pdf116 KB
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CN-SIS-02-2021: The use of Program Code N2 with Service Code 750 in SIS is temporarily suspended due to technical issues within the County Administration Reimbursement System (CARS)., pdf95 KB
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CN-SIS-03-2021: SIS100.03 Completing the Form and SIS100.04 DSS-5027 Data Entry Instructions and have been edited to reflect the changes SIS300.09 Definition has been revised with a new definition, SIS400 Program Code Definitions has been revised with a new Definition, pdf112 KB
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CN-SIS-04-2021: SIS 300.02 Service Code 202 – Protective Services for Adult/Evaluation and Service Code 204 – Protective Services for Adult/Evaluation have been updated to include use with Program Code – MAC – Medicaid Admistrative Claiming. The Program Code description can be found in SIS 400., pdf101 KB
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CN-SIS-05-2021: SIS 100.02 Use of the Form has been updated to include revised instructions when using the DSS-5027 form., pdf103 KB
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CN-SIS-06-2021: New Service Codes 887 Low Income Household Water Assistance Program (LIHWAP) with Program Code WAP and 893 Low Income Household Water Assistance Program (Services) Part II Only. Appendix B has been edited to reflect the changes above., pdf107 KB
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CN-SIS-01-2022: Service Codes 889 and 893 has been revised., pdf110 KB
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CN-SIS-01-2022: Appendix B has been edited to reflect the changes above, pdf110 KB
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CN-SIS-02-2022: Updates have been made to Service Codes 887, 889, and 893 under Section SIS300.07., pdf105 KB
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CN-SIS-02-2022: Appendix B has been edited to reflect the changes above., pdf105 KB
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CN-SIS-03-2022: Appendix B has been revised and update to incorporate required changes in response to the federal IV-E regulations., pdf141 KB
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CN-SIS-04-2022: Appendix B has been revised: New Service Code 205 (APS Essential Services), pdf103 KB
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CN-SIS-04-2022: Appendix C has been revised: Program Code ES (Essential Services), pdf103 KB
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CN-SIS-05-2022: Appendix A has been revised: Service Code 887 Low Income Household Water Assistance Program (LIHWAP) and Program Code WAP title was revised., pdf269 KB
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CN-SIS-05-2022: Service Codes 887 Low Income Household Water Assistance Program (LIHWAP) with new Program Code ARP and 893 Low Income Household Water Assistance Program (Services) Part II only was also revised., pdf267 KB
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CN-SIS-06-2022: New Service Code 801 Non E&E Income Maintenance Supervisor and Clerical Support has been added and is valid with program code ADM., pdf263 KB
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CN-SIS-06-2022: The use of Service Code 804 has been revised for Non E&E Agency-Wide Administration Staff and is valid with program codes ADM, N and N2, pdf263 KB
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CN-SIS-06-2022: Appendix B has been edited to reflect the changes above., pdf263 KB
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CN-SIS-07-2022: SIS101.01 – The definition of code 07 under Field 22 Living Arrangement has been revised, pdf255 KB
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CN-SIS-07-2022: SIS300.09 – The definition of Service Code 330 – Individual And Family Adjustment Services has also been revised., pdf255 KB
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CN-SIS-08-2022: New Service Code 113 START Model Services has been added and is valid with new program code STM., pdf256 KB
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CN-SIS-08-2022: New Service Code 114 Professional Foster Parents has been added and is valid with a new program code PFP., pdf256 KB
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CN-SIS-01-2023: Program Code Health Choice (HC) is now obsolete and has been replaced with new Program Code Medicaid for Infants and Children (MIC). Program Code MIC is valid with service codes 870,872,890, 891, and 892., pdf265 KB
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CN-SIS-01-2023: Service Code 870 – Eligibility/Family and Children’s Medicaid definition has been revised., pdf265 KB
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CN-SIS-02-2023: New Program Codes Continuous Coverage Unwinding and Medicaid Expansion (CCU) and MIC/NCHC Continuous Coverage Unwinding and Medicaid Expansion (MCU), pdf267 KB
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CN-SIS-03-2023: SIS100.01 has been revised to remove the reference to the DSS-5010 form. The DSS-5010 form was repurposed several years ago and is no longer applicable to this section. Appendix B has been edited to reflect the changes above., pdf265 KB
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CN-SIS-04-2023: SIS400.02 has been revised to change the title for Program Code MIC from Medicaid for Infants and Children/MIC” to “Family and Children’s Medicaid””, pdf267 KB
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CN-SIS-05-2023: New Program Code Medicaid Assistance Expansion (MAE) has been added and is valid with service codes 872,875,890,891,and 892. New Program Code Family and Children’s Medicaid -MA Expansion (MIX) has been added and is valid with service codes 872,890,891, and 892. Appendix B has been edited to reflect the changes above., pdf273 KB
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CN-SIS-01-2024: New Service Code 115 Emergency Placement Fund has been added and is valid with new program code EPF., pdf275 KB
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SIS400 Program Code Definitions Appendix C, pdf191 KB
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CN-SIS-02-2024: New Service Code 255 Child Welfare Pre-Service Training has been added and is valid with new program code Enhanced Training ET and existing program codes Non-DSS Reimbursement N and IV-E Administration Activities Z., pdf279 KB
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CN-SIS-03-2024: A New Service Code 504 FNS Employment and Training Childcare has been added and is valid with Program code S., pdf283 KB
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CN-SIS-04-2024: Current Service Code 386 has been updated to Case Management SA/In-Home Services and is valid with new program code MAC. New Service code 387-SA In-Home- Assessments and is valid with program code MAC., pdf284 KB
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SIS300 Service Codes and Definitions Appendix B, pdf750 KB
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