NC Department of Health & Human Services

NCDHHS policies and manuals logo

NCDHHS Policies and Manuals  >  Divisional N-Z  >  Social Services  >  Energy Programs

Energy Programs

TitleTypeFormatSize hf:doc_tagshf:file_type
EP-100 Energy Programspdf92 KB
OpenPreview
manualpdf
EP-110 Definitionspdf107 KB
OpenPreview
manualpdf
EP-115 Disclosure of Informationpdf18 KB
OpenPreview
manualpdf
EP-120 Contracting and Vendor Agreementspdf116 KB
OpenPreview
manualpdf
EP-125 Retentionpdf41 KB
OpenPreview
manualpdf
EP-140 Overpayments and Fraudpdf73 KB
OpenPreview
manualpdf
EP-150 Household Compositionpdf58 KB
OpenPreview
manualpdf
EP-175 United States Citizenshippdf76 KB
OpenPreview
manualpdf
EP-200 Energy Programs Outreach Planpdf99 KB
OpenPreview
manualpdf
EP-580 Weatherization (WX) and Heating and Air Repair and Replacement Program (HARRP)pdf71 KB
OpenPreview
manualpdf
EFS-FNS-AL-01-2018: Important Systematic Alien Verification for Entitlements (SAVE) Paperless Verification Processingpdf154 KB
OpenPreview
administrative-letterpdf
EFS-EA-AL-05-2020: Telephonic Signature (Amended)pdf87 KB
OpenPreview
administrative-letterpdf
EFS-EA-AL-06-2020: Low Income Energy Assistance Program (LIEAP) Automatic Paymentpdf84 KB
OpenPreview
administrative-letterpdf
EFS-EA-AL-02-2020: Program (LIEAP) Application and Interview Requirementspdf20 KB
OpenPreview
administrative-letterpdf
EFS-EA-AL-03-2020: Crisis Intervention Program (CIP) Application Requirementspdf17 KB
OpenPreview
administrative-letterpdf
EFS-EA-AL-04-2020: Telephonic Signaturepdf87 KB
OpenPreview
administrative-letterpdf
EFS-EA-AL-02-2020: Crisis Intervention Program (CIP) and Low Income Energy Assistancepdf20 KB
OpenPreview
administrative-letterpdf
EFS-EA-AL-01-2020: Crisis Intervention Program (CIP) Income Requirements & Pending Verificationpdf76 KB
OpenPreview
administrative-letterpdf
EFS-LIEAP-01-2019: Corrected National Voter Registration Act (NVRA) Requirements Administrative Letterpdf99 KB
OpenPreview
administrative-letterpdf
AL-01-2015: Performance Measures Data Collectionpdf78 KB
OpenPreview
administrative-letterpdf
AL-01-2016: EBCI Administration of LIEAP and CIPpdf76 KB
OpenPreview
administrative-letterpdf
AL-01-2014: LIEAP Telephone Interviewspdf20 KB
OpenPreview
administrative-letterpdf
AL-01-2013: 2013-2014 Income Eligibility Limits for CIP Householdspdf23 KB
OpenPreview
administrative-letterpdf
AL-02-2012: 2012-2013 Income Eligibility Limits for CIP Householdspdf21 KB
OpenPreview
administrative-letterpdf
AL-01-2012: Wake Electric Membership Corporation Round-Up Programpdf20 KB
OpenPreview
administrative-letterpdf
AL-03-2012: Eligibility Criteria for Low Income Energy Assistance Householdspdf17 KB
OpenPreview
administrative-letterpdf
AL-01-2011: Benefit Levels for LIEAP Householdspdf29 KB
OpenPreview
administrative-letterpdf
AL-02-2011: Income Eligibility Limits for CIP Householdspdf22 KB
OpenPreview
administrative-letterpdf
AL-01-2010: Benefit Levels for LIEAP Householdspdf29 KB
OpenPreview
administrative-letterpdf
AL-12-2010: LIEAP Overpaymentspdf29 KB
OpenPreview
administrative-letterpdf
AL-02-2009: Income Eligibility Limits for CIP Householdspdf23 KB
OpenPreview
administrative-letterpdf
AL-01-2009: Benefit Levels for LIEAP Householdspdf29 KB
OpenPreview
administrative-letterpdf
AL-01-2008: Low Income Energy Assistance Programpdf23 KB
OpenPreview
administrative-letterpdf
AL-02-2008: Increase of Maximum Allowable Assistance Amount in Helping Each Member Cope Programpdf19 KB
OpenPreview
administrative-letterpdf
AL-01-2007: 2007 Benefit Levels for LIEAP Householdspdf29 KB
OpenPreview
administrative-letterpdf
AL-02-2007: Crisis Intervention Program Benefit Level Amendment2-2007: Attachment 1pdf20 KB
OpenPreview
administrative-letterpdf
AL-01-2006: 2006 Benefit Levels for LIEAP Householdspdf27 KB
OpenPreview
administrative-letterpdf
AL-03-2006: 2006 LIEAP Supplemental Benefitpdf20 KB
OpenPreview
administrative-letterpdf
AL-02-2006: North Carolina Natural Gas (NCNG) Share the Warmthpdf17 KB
OpenPreview
administrative-letterpdf
AL-05-2006: North Carolina Natural Gas (NCNG) Share the Warmthpdf18 KB
OpenPreview
administrative-letterpdf
AL-04-2006: 2006 Income Eligibility Limits for CIP Households pdf22 KB
OpenPreview
administrative-letterpdf
AL-14-2005: Special State CIP Fundspdf20 KB
OpenPreview
administrative-letterpdf
AL-05-2005: 2005 Income Eligibility Limits for CIP Householdspdf19 KB
OpenPreview
administrative-letterpdf
AL-05-2004: Wake Electric Round-Up Programpdf10 KB
OpenPreview
administrative-letterpdf
AL-06-2004: Income Eligibility Limits for CIP Householdspdf17 KB
OpenPreview
administrative-letterpdf
AL-14-2002: Policy Clarification for the Low Income Energy Assistance Program (LIEAP) for FY 2003pdf11 KB
OpenPreview
administrative-letterpdf
AL-17-2001: Treatment of Per Capita Gaming Proceeds to Members of the Eastern Band of the Cherokee Nationpdf23 KB
OpenPreview
administrative-letterpdf
EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
OpenPreview
change-noticepdf
EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
OpenPreview
change-noticepdf
EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
OpenPreview
change-noticepdf
EP-CN-07-2023: Policy Updatepdf20 KB
OpenPreview
change-noticepdf
EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
OpenPreview
change-noticepdf
EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
OpenPreview
change-noticepdf
EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
OpenPreview
change-noticepdf
EP-CN-06-2023: Policy Updatepdf37 KB
OpenPreview
change-noticepdf
EP-CN-05-2023: Policy Updatepdf17 KB
OpenPreview
change-noticepdf
EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
OpenPreview
change-noticepdf
EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
OpenPreview
change-noticepdf
EP-CN-04-2023: Policy Updatepdf17 KB
OpenPreview
change-noticepdf
EP-CN-03-2023: Policy Updatepdf17 KB
OpenPreview
change-noticepdf
EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
OpenPreview
change-noticepdf
EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
OpenPreview
change-noticepdf
EP-CN-02-2023: Policy Updatepdf20 KB
OpenPreview
change-noticepdf
EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
OpenPreview
change-noticepdf
EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
OpenPreview
change-noticepdf
EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
OpenPreview
change-noticepdf
EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
OpenPreview
change-noticepdf
EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
OpenPreview
change-noticepdf
EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
OpenPreview
change-noticepdf
EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
OpenPreview
change-noticepdf
EP-CN-01-2023: Policy Updatepdf12 KB
OpenPreview
change-noticepdf
EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
OpenPreview
change-noticepdf
EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
OpenPreview
change-noticepdf
EP-CN-07-2022: Policy Updatepdf99 KB
OpenPreview
change-noticepdf
EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
OpenPreview
change-noticepdf
EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
OpenPreview
change-noticepdf
EP-CN-06-2022: Policy Updatepdf20 KB
OpenPreview
change-noticepdf
EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
OpenPreview
change-noticepdf
EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
OpenPreview
change-noticepdf
EP-CN-05-2022: Policy Updatepdf11 KB
OpenPreview
change-noticepdf
EP-CN-04-2022: Policy Updatepdf84 KB
OpenPreview
change-noticepdf
EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
OpenPreview
change-noticepdf
EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
OpenPreview
change-noticepdf
EP-CN-03-2022: Policy Updatepdf86 KB
OpenPreview
change-noticepdf
EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
OpenPreview
change-noticepdf
EP-CN-02-2022: Policy Updatepdf11 KB
OpenPreview
change-noticepdf
EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
OpenPreview
change-noticedocx
EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
OpenPreview
change-noticepdf
EP-CN-01-2022: Policy Updatepdf26 KB
OpenPreview
change-noticepdf
EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
OpenPreview
change-noticepdf
EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
OpenPreview
change-noticepdf
EP-CN-04-2021: Policy Updatespdf26 KB
OpenPreview
change-noticepdf
EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
OpenPreview
change-noticepdf
EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
OpenPreview
change-noticepdf
EP-CN-03-2021: Policy Updatespdf23 KB
OpenPreview
change-noticepdf
EP-CN-02-2021: Policy Updatespdf44 KB
OpenPreview
change-noticepdf
EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
OpenPreview
change-noticepdf
EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
OpenPreview
change-noticepdf
EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
OpenPreview
change-noticepdf
EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
OpenPreview
change-noticepdf
EP-CN-02-2018: Policy Clarificationspdf189 KB
OpenPreview
change-noticepdf
EP-CN-01-2018: Policy Updatespdf79 KB
OpenPreview
change-noticepdf
EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
OpenPreview
change-noticepdf
EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
OpenPreview
change-noticepdf
EP-CN-01-2017: Policy Updatespdf167 KB
OpenPreview
change-noticepdf
EP-CN-01-2016: Policy Updates
Open
change-notice
EP-CN-02-2016: Policy Updates
Open
change-notice
EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
OpenPreview
change-noticepdf
EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
OpenPreview
change-noticepdf
EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
OpenPreview
change-noticepdf
EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
OpenPreview
change-noticepdf
EP-CN-02-2013: Energy Program Policy Changespdf20 KB
OpenPreview
change-noticepdf
EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
OpenPreview
change-noticepdf
EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
OpenPreview
change-noticepdf
EP-CN-01-2011: Policy Changespdf69 KB
OpenPreview
change-noticepdf
EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
OpenPreview
change-noticepdf
EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
OpenPreview
change-noticepdf
EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
OpenPreview
change-noticepdf
EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
OpenPreview
change-noticepdf
EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
OpenPreview
change-noticepdf
EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
OpenPreview
change-noticepdf
EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
OpenPreview
change-noticepdf
EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
OpenPreview
change-noticepdf
EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
OpenPreview
change-noticepdf
EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
OpenPreview
change-noticepdf
EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
OpenPreview
change-noticepdf
EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
OpenPreview
change-noticepdf
EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
OpenPreview
change-noticepdf
EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
OpenPreview
change-noticepdf
EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
OpenPreview
change-noticepdf
EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
OpenPreview
change-noticepdf
EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
OpenPreview
change-noticepdf
EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
OpenPreview
change-noticepdf
EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
OpenPreview
change-noticepdf
EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
OpenPreview
change-noticepdf
EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
OpenPreview
change-noticepdf
EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
OpenPreview
change-noticepdf
EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
OpenPreview
change-noticepdf
EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
OpenPreview
change-noticepdf
EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
OpenPreview
change-noticepdf
EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
OpenPreview
change-noticepdf
EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
OpenPreview
change-noticepdf
EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
OpenPreview
change-noticepdf
EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
OpenPreview
change-noticepdf
EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
OpenPreview
change-noticepdf
EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
OpenPreview
change-noticepdf
EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
OpenPreview
change-noticepdf
EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
OpenPreview
change-noticepdf
EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
OpenPreview
change-noticepdf
EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
OpenPreview
change-noticepdf
EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
OpenPreview
change-noticepdf
EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
OpenPreview
change-noticepdf
EP-CN-01-2024: Policy Updatepdf95 KB
OpenPreview
change-noticepdf
EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
OpenPreview
change-noticepdf
EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
OpenPreview
change-noticepdf
EP-CN-02-2024: Policy Updatepdf17 KB
OpenPreview
change-noticepdf
EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
OpenPreview
change-noticepdf
EP-135 Appeals and Hearing Processpdf136 KB
OpenPreview
manualpdf
EP-CN-03-2024: Policy Updatepdf79 KB
OpenPreview
change-noticepdf
EP-CN-03-2024: Attachment 1pdf175 KB
OpenPreview
change-noticepdf
EP-CN-03-2024: Attachment 2pdf222 KB
OpenPreview
change-noticepdf
EP-CN-03-2024: Attachment 3pdf243 KB
OpenPreview
change-noticepdf
EP-520 Piedmont Natural Gas (PNG) Company’s Share the Warmthpdf213 KB
OpenPreview
manualpdf
EP-540 Wake Electric Round-Up Programpdf232 KB
OpenPreview
manualpdf
EP-500 Duke Energy Progress Company’s Share the Lightpdf155 KB
OpenPreview
manualpdf
EP-CN-04-2024: Policy Updatepdf29 KB
OpenPreview
change-noticepdf
EP-04-2024: EP-400 Attachmentpdf255 KB
OpenPreview
change-noticepdf
EP-CN-05-2024: Policy Updatepdf30 KB
OpenPreview
change-noticepdf
EP-CN-05-2024: Attachment 1pdf290 KB
OpenPreview
change-noticepdf
EP-CN-05-2024: Attachment 2pdf255 KB
OpenPreview
change-noticepdf
EP-300 Low Income Energy Assistance Program (LIEAP)pdf290 KB
OpenPreview
manualpdf
EP-400 Crisis Intervention Programpdf255 KB
OpenPreview
manualpdf
EP-CN-06-2024: Policy Updatepdf68 KB
OpenPreview
change-noticepdf
EP-CN-06-2024: Attachmentpdf176 KB
OpenPreview
change-noticepdf
EP-620 NC Rate Settlement Fund pdf139 KB
OpenPreview
manualpdf