| EP-115 Disclosure of Information | Energy Programs, Social Services | Manual | pdf | 18 KB | | energy-programs social-services | manual | pdf |
| EP-120 Contracting and Vendor Agreements | Energy Programs, Social Services | Manual | pdf | 116 KB | | energy-programs social-services | manual | pdf |
| EP-140 Overpayments and Fraud | Energy Programs, Social Services | Manual | pdf | 73 KB | | energy-programs social-services | manual | pdf |
| EP-150 Household Composition | Energy Programs, Social Services | Manual | pdf | 58 KB | | energy-programs social-services | manual | pdf |
| EP-175 United States Citizenship | Energy Programs, Social Services | Manual | pdf | 76 KB | | energy-programs social-services | manual | pdf |
| EP-200 Energy Programs Outreach Plan | Energy Programs, Social Services | Manual | pdf | 99 KB | | energy-programs social-services | manual | pdf |
| EP-580 Weatherization (WX) and Heating and Air Repair and Replacement Program (HARRP) | Energy Programs, Social Services | Manual | pdf | 71 KB | | energy-programs social-services | manual | pdf |
| EFS-FNS-AL-01-2018: Important Systematic Alien Verification for Entitlements (SAVE) Paperless Verification Processing | Energy Programs, Social Services | Administrative Letter | pdf | 154 KB | | energy-programs social-services | administrative-letter | pdf |
| EFS-EA-AL-05-2020: Telephonic Signature (Amended) | Energy Programs, Social Services | Administrative Letter | pdf | 87 KB | | energy-programs social-services | administrative-letter | pdf |
| EFS-EA-AL-06-2020: Low Income Energy Assistance Program (LIEAP) Automatic Payment | Energy Programs, Social Services | Administrative Letter | pdf | 84 KB | | energy-programs social-services | administrative-letter | pdf |
| EFS-EA-AL-02-2020: Program (LIEAP) Application and Interview Requirements | Energy Programs, Social Services | Administrative Letter | pdf | 20 KB | | energy-programs social-services | administrative-letter | pdf |
| EFS-EA-AL-03-2020: Crisis Intervention Program (CIP) Application Requirements | Energy Programs, Social Services | Administrative Letter | pdf | 17 KB | | energy-programs social-services | administrative-letter | pdf |
| EFS-EA-AL-04-2020: Telephonic Signature | Energy Programs, Social Services | Administrative Letter | pdf | 87 KB | | energy-programs social-services | administrative-letter | pdf |
| EFS-EA-AL-02-2020: Crisis Intervention Program (CIP) and Low Income Energy Assistance | Energy Programs, Social Services | Administrative Letter | pdf | 20 KB | | energy-programs social-services | administrative-letter | pdf |
| EFS-EA-AL-01-2020: Crisis Intervention Program (CIP) Income Requirements & Pending Verification | Energy Programs, Social Services | Administrative Letter | pdf | 76 KB | | energy-programs social-services | administrative-letter | pdf |
| EFS-LIEAP-01-2019: Corrected National Voter Registration Act (NVRA) Requirements Administrative Letter | Energy Programs, Social Services | Administrative Letter | pdf | 99 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-01-2015: Performance Measures Data Collection | Energy Programs, Social Services | Administrative Letter | pdf | 78 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-01-2016: EBCI Administration of LIEAP and CIP | Energy Programs, Social Services | Administrative Letter | pdf | 76 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-01-2014: LIEAP Telephone Interviews | Energy Programs, Social Services | Administrative Letter | pdf | 20 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-01-2013: 2013-2014 Income Eligibility Limits for CIP Households | Energy Programs, Social Services | Administrative Letter | pdf | 23 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-02-2012: 2012-2013 Income Eligibility Limits for CIP Households | Energy Programs, Social Services | Administrative Letter | pdf | 21 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-01-2012: Wake Electric Membership Corporation Round-Up Program | Energy Programs, Social Services | Administrative Letter | pdf | 20 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-03-2012: Eligibility Criteria for Low Income Energy Assistance Households | Energy Programs, Social Services | Administrative Letter | pdf | 17 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-01-2011: Benefit Levels for LIEAP Households | Energy Programs, Social Services | Administrative Letter | pdf | 29 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-02-2011: Income Eligibility Limits for CIP Households | Energy Programs, Social Services | Administrative Letter | pdf | 22 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-01-2010: Benefit Levels for LIEAP Households | Energy Programs, Social Services | Administrative Letter | pdf | 29 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-12-2010: LIEAP Overpayments | Energy Programs, Social Services | Administrative Letter | pdf | 29 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-02-2009: Income Eligibility Limits for CIP Households | Energy Programs, Social Services | Administrative Letter | pdf | 23 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-01-2009: Benefit Levels for LIEAP Households | Energy Programs, Social Services | Administrative Letter | pdf | 29 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-01-2008: Low Income Energy Assistance Program | Energy Programs, Social Services | Administrative Letter | pdf | 23 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-02-2008: Increase of Maximum Allowable Assistance Amount in Helping Each Member Cope Program | Energy Programs, Social Services | Administrative Letter | pdf | 19 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-01-2007: 2007 Benefit Levels for LIEAP Households | Energy Programs, Social Services | Administrative Letter | pdf | 29 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-02-2007: Crisis Intervention Program Benefit Level Amendment2-2007: Attachment 1 | Energy Programs, Social Services | Administrative Letter | pdf | 20 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-01-2006: 2006 Benefit Levels for LIEAP Households | Energy Programs, Social Services | Administrative Letter | pdf | 27 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-03-2006: 2006 LIEAP Supplemental Benefit | Energy Programs, Social Services | Administrative Letter | pdf | 20 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-02-2006: North Carolina Natural Gas (NCNG) Share the Warmth | Energy Programs, Social Services | Administrative Letter | pdf | 17 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-05-2006: North Carolina Natural Gas (NCNG) Share the Warmth | Energy Programs, Social Services | Administrative Letter | pdf | 18 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-04-2006: 2006 Income Eligibility Limits for CIP Households | Energy Programs, Social Services | Administrative Letter | pdf | 22 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-14-2005: Special State CIP Funds | Energy Programs, Social Services | Administrative Letter | pdf | 20 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-05-2005: 2005 Income Eligibility Limits for CIP Households | Energy Programs, Social Services | Administrative Letter | pdf | 19 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-05-2004: Wake Electric Round-Up Program | Energy Programs, Social Services | Administrative Letter | pdf | 10 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-06-2004: Income Eligibility Limits for CIP Households | Energy Programs, Social Services | Administrative Letter | pdf | 17 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-14-2002: Policy Clarification for the Low Income Energy Assistance Program (LIEAP) for FY 2003 | Energy Programs, Social Services | Administrative Letter | pdf | 11 KB | | energy-programs social-services | administrative-letter | pdf |
| AL-17-2001: Treatment of Per Capita Gaming Proceeds to Members of the Eastern Band of the Cherokee Nation | Energy Programs, Social Services | Administrative Letter | pdf | 23 KB | | energy-programs social-services | administrative-letter | pdf |
| EP-CN-07-2023: PEP-400 – Attachment 3 | Energy Programs, Social Services | Change Notice | pdf | 244 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-07-2023: PEP-300 – Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 289 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-06-2023: EP-400 – Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 213 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-07-2023: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 20 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-07-2023: PEP-110 – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 107 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-06-2023: EP-300 – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 245 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-05-2023: EP-300 – Attachment | Energy Programs, Social Services | Change Notice | pdf | 265 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-06-2023: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 37 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-05-2023: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 17 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-04-2023: EP-300 – Attachment | Energy Programs, Social Services | Change Notice | pdf | 232 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2023: EP-400 – Attachment | Energy Programs, Social Services | Change Notice | pdf | 209 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-04-2023: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 17 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2023: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 17 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2023: EP-300 – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 225 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2023: EP-400 – Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 209 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2023: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 20 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2023: EP-200 – Attachment 7 | Energy Programs, Social Services | Change Notice | pdf | 99 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2023: EP-150 – Attachment 6 | Energy Programs, Social Services | Change Notice | pdf | 58 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2023: EP-140 – Attachment 5 | Energy Programs, Social Services | Change Notice | pdf | 73 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2023: EP-110 – Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 103 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2023: P-120 – Attachment 3 | Energy Programs, Social Services | Change Notice | pdf | 116 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2023: EP-125 – Attachment 4 | Energy Programs, Social Services | Change Notice | pdf | 41 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2023: EP-100 – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 92 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2023: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 12 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-07-2022: EP 400 – Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 183 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-07-2022: EP 300 – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 213 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-07-2022: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 99 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-06-2022: EP 300 – Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 209 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-06-2022: EP 400 – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 182 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-06-2022: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 20 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-05-2022: EP 300 – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 207 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-05-2022: EP 400 – Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 181 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-05-2022: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 11 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-04-2022: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 84 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2022: EP 620 – Attachement 1 | Energy Programs, Social Services | Change Notice | pdf | 161 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2022: EP 500 – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 160 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2022: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 86 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2022: EP 600 – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 176 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2022: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 11 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2 | Energy Programs, Social Services | Change Notice | docx | 28 KB | | energy-programs social-services | change-notice | docx |
| EP-CN-01-2022: EP 600 – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 200 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2022: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 26 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 193 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 189 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-04-2021: Policy Updates | Energy Programs, Social Services | Change Notice | pdf | 26 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 292 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2021: EP 400 CIP Policy – Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 257 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2021: Policy Updates | Energy Programs, Social Services | Change Notice | pdf | 23 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2021: Policy Updates | Energy Programs, Social Services | Change Notice | pdf | 44 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2020: EP 300 – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 281 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400 | Energy Programs, Social Services | Change Notice | pdf | 38 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2020: EP 400 – Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 254 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400 | Energy Programs, Social Services | Change Notice | pdf | 40 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2018: Policy Clarifications | Energy Programs, Social Services | Change Notice | pdf | 189 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2018: Policy Updates | Energy Programs, Social Services | Change Notice | pdf | 79 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sections | Energy Programs, Social Services | Change Notice | pdf | 152 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2018: Employee and Vendor Fraud | Energy Programs, Social Services | Change Notice | pdf | 149 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2017: Policy Updates | Energy Programs, Social Services | Change Notice | pdf | 167 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2016: Policy Updates | Energy Programs, Social Services | Change Notice | | | | energy-programs social-services | change-notice | |
| EP-CN-02-2016: Policy Updates | Energy Programs, Social Services | Change Notice | | | | energy-programs social-services | change-notice | |
| EP-CN-02-2015: Energy Programs Policy Changes | Energy Programs, Social Services | Change Notice | pdf | 152 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2015: Energy Programs Policy Changes | Energy Programs, Social Services | Change Notice | pdf | 58 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2015: Energy Programs Policy Changes | Energy Programs, Social Services | Change Notice | pdf | 160 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2014: Energy Programs Policy Changes | Energy Programs, Social Services | Change Notice | pdf | 73 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2013: Energy Program Policy Changes | Energy Programs, Social Services | Change Notice | pdf | 20 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructions | Energy Programs, Social Services | Change Notice | pdf | 31 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2012: Energy Program Policy Changes | Energy Programs, Social Services | Change Notice | pdf | 29 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2011: Policy Changes | Energy Programs, Social Services | Change Notice | pdf | 69 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reports | Energy Programs, Social Services | Change Notice | pdf | 41 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructions | Energy Programs, Social Services | Change Notice | pdf | 23 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manual | Energy Programs, Social Services | Change Notice | pdf | 27 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2010: Updates, Clarifications and Corrections | Energy Programs, Social Services | Change Notice | pdf | 46 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manual | Energy Programs, Social Services | Change Notice | pdf | 25 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manual | Energy Programs, Social Services | Change Notice | pdf | 43 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manual | Energy Programs, Social Services | Change Notice | pdf | 26 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manual | Energy Programs, Social Services | Change Notice | pdf | 26 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manual | Energy Programs, Social Services | Change Notice | pdf | 25 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manual | Energy Programs, Social Services | Change Notice | pdf | 30 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. | Energy Programs, Social Services | Change Notice | pdf | 28 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manual | Energy Programs, Social Services | Change Notice | pdf | 38 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manual | Energy Programs, Social Services | Change Notice | pdf | 24 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manual | Energy Programs, Social Services | Change Notice | pdf | 34 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual. | Energy Programs, Social Services | Change Notice | pdf | 31 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual. | Energy Programs, Social Services | Change Notice | pdf | 26 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program. | Energy Programs, Social Services | Change Notice | pdf | 21 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes. | Energy Programs, Social Services | Change Notice | pdf | 38 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual. | Energy Programs, Social Services | Change Notice | pdf | 44 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions. | Energy Programs, Social Services | Change Notice | pdf | 43 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions. | Energy Programs, Social Services | Change Notice | pdf | 24 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs. | Energy Programs, Social Services | Change Notice | pdf | 19 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte. | Energy Programs, Social Services | Change Notice | pdf | 26 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System. | Energy Programs, Social Services | Change Notice | pdf | 20 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system. | Energy Programs, Social Services | Change Notice | pdf | 20 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis. | Energy Programs, Social Services | Change Notice | pdf | 16 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications. | Energy Programs, Social Services | Change Notice | pdf | 44 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003. | Energy Programs, Social Services | Change Notice | pdf | 19 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service. | Energy Programs, Social Services | Change Notice | pdf | 24 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.” | Energy Programs, Social Services | Change Notice | pdf | 20 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-06-2003: Policy is updated annually to reflect program rules. | Energy Programs, Social Services | Change Notice | pdf | 26 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system. | Energy Programs, Social Services | Change Notice | pdf | 20 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002. | Energy Programs, Social Services | Change Notice | pdf | 21 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size. | Energy Programs, Social Services | Change Notice | pdf | 18 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002. | Energy Programs, Social Services | Change Notice | pdf | 18 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina. | Energy Programs, Social Services | Change Notice | pdf | 23 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program. | Energy Programs, Social Services | Change Notice | pdf | 45 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2024: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 95 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2024: EP-300 – Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 249 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2024: EP-400 – Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 226 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2024: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 17 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2024: EP-135 – Attachment | Energy Programs, Social Services | Change Notice | pdf | 136 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2024: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 79 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2024: Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 175 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2024: Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 222 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-03-2024: Attachment 3 | Energy Programs, Social Services | Change Notice | pdf | 243 KB | | energy-programs social-services | change-notice | pdf |
| EP-520 Piedmont Natural Gas (PNG) Company’s Share the Warmth | Energy Programs, Social Services | Manual | pdf | 213 KB | | energy-programs social-services | manual | pdf |
| EP-540 Wake Electric Round-Up Program | Energy Programs, Social Services | Manual | pdf | 232 KB | | energy-programs social-services | manual | pdf |
| EP-CN-04-2024: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 29 KB | | energy-programs social-services | change-notice | pdf |
| EP-04-2024: EP-400 Attachment | Energy Programs, Social Services | Change Notice | pdf | 255 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-05-2024: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 30 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-05-2024: Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 290 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-05-2024: Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 255 KB | | energy-programs social-services | change-notice | pdf |
| EP-300 Low Income Energy Assistance Program (LIEAP) | Energy Programs, Social Services | Manual | pdf | 290 KB | | energy-programs social-services | manual | pdf |
| EP-400 Crisis Intervention Program | Energy Programs, Social Services | Manual | pdf | 255 KB | | energy-programs social-services | manual | pdf |
| EP-CN-06-2024: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 68 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-06-2024: Attachment | Energy Programs, Social Services | Change Notice | pdf | 176 KB | | energy-programs social-services | change-notice | pdf |
| EP-620 NC Rate Settlement Fund | Energy Programs, Social Services | Manual | pdf | 139 KB | | energy-programs social-services | manual | pdf |
| EFS-EP-07-2024: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 22 KB | | energy-programs social-services | change-notice | pdf |
| EFS-EP-07-2024: Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 95 KB | | energy-programs social-services | change-notice | pdf |
| EFS-EP-07-2024: Attachment 2 | Energy Programs, Social Services | Change Notice | pdf | 102 KB | | energy-programs social-services | change-notice | pdf |
| EFS-EP-07-2024: Attachment 3 | Energy Programs, Social Services | Change Notice | pdf | 136 KB | | energy-programs social-services | change-notice | pdf |
| EP-100 Energy Programs | Energy Programs, Social Services | Manual | pdf | 93 KB | | energy-programs social-services | manual | pdf |
| EP-110 Definitions | Energy Programs, Social Services | Manual | pdf | 101 KB | | energy-programs social-services | manual | pdf |
| EP-135 Appeals and Hearing Process | Energy Programs, Social Services | Manual | pdf | 129 KB | | energy-programs social-services | manual | pdf |
| DSS-8107D_sp: Aviso De Aprobacion/Denegacion En La Programa De Asistencia De Energia En Casos De Desastre (DEAP) | Energy Programs, Forms in Other Languages, Social Services, Spanish | Form | pdf | 132 KB | | energy-programs forms-in-other-languages social-services spanish | form | pdf |
| DSS-8107D_sp: Disaster Energy Assistance Notice of Approval/Denial | Energy Programs, Social Services | Form | pdf | 110 KB | | energy-programs social-services | form | pdf |
| DSS-8178D: Energy Disaster Funds Application | Energy Programs, Social Services | Form | pdf | 222 KB | | energy-programs social-services | form | pdf |
| EP-CN-01-2025: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 22 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-01-2025: Attachment 1 | Energy Programs, Social Services | Change Notice | pdf | 40 KB | | energy-programs social-services | change-notice | pdf |
| EP-125 Retention | Energy Programs, Social Services | Manual | pdf | 40 KB | | energy-programs social-services | manual | pdf |
| EP-CN-02-2025: Policy Update | Energy Programs, Social Services | Change Notice | pdf | 22 KB | | energy-programs social-services | change-notice | pdf |
| EP-CN-02-2025: Attachment | Energy Programs, Social Services | Change Notice | pdf | 157 KB | | energy-programs social-services | change-notice | pdf |
| EP-500 Duke Energy Progress Company’s Share the Light | Energy Programs, Social Services | Manual | pdf | 157 KB | | energy-programs social-services | manual | pdf |
